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joff_nz
446 posts

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  #430835 25-Jan-2011 08:16
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I've never had that issue with my TiVo, and never heard of it before,

Getting TiVo to replace it again sounds like a terrible idea and a waste of your time. It has to be environmental or a setting, to have 2 TiVo's do that is tooo coincidental.


myopinion
911 posts

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  #430842 25-Jan-2011 08:31
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My TiVo was also rebooting itself randomly. I tried unpluggin it from the power for a while then powering it up again but the problem still persisted. I did a bit of a search on Google and someone suggested this could happen due to a faulty powerboard socket. I tried plugging the TiVo into a different powerboard/socket and the problem went away. Must be a faulty socket on the old power board but strangely nothing else has issues with the socket...

 
 
 
 


Kookoo

354 posts

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  #430845 25-Jan-2011 08:35
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myopinion: My TiVo was also rebooting itself randomly. I tried unpluggin it from the power for a while then powering it up again but the problem still persisted. I did a bit of a search on Google and someone suggested this could happen due to a faulty powerboard socket. I tried plugging the TiVo into a different powerboard/socket and the problem went away. Must be a faulty socket on the old power board but strangely nothing else has issues with the socket...


It's a good suggestion, but unfortunately I've tried that already. The Tivo is now connected through a brand new surge protected power board, and still has the same issues.




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old3eyes
8476 posts

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  #430856 25-Jan-2011 08:59
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robbyp: 


Isn't that something to do with different advertising for different regions?


Not in Auckland.  I have two of each channel on my TiVo channel list .  I was having problems with  picture breakup a couple of months ago on the Wiatarua  transmitter.  I switched them to the other  set which was Pine hill and all was well.




Regards,

Old3eyes


freitasm
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  #430860 25-Jan-2011 09:01
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Kookoo: And so, after months of talking to Hybrid Television, I had my Tivo replaced. And guess what? The new device has exactly the same issues, even more frequently than the old one.

HELP!!!


Have you had a professional installer come and check the aerial installation, cables, adapters for you?


 




 

 

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Kookoo

354 posts

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  #430863 25-Jan-2011 09:04
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freitasm:

Have you had a professional installer come and check the aerial installation, cables, adapters for you?


 


Nope. I never saw a reason to get a professional installer in since for the first 6 months I had no problems with my Tivo. That leads me to believe there were no issues with my installation.




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freitasm
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  #430865 25-Jan-2011 09:06
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Probably good idea to have one around anyway. Last year we gave away a few Freeview|HD boxes. One of the recipients had no problem with his old box, but the new one wouldn't work.

A professional installer was sent by Freeview, and sure enough the aerial was completely rusted/covered. After replacement it worked better than ever.





 

 

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Kookoo

354 posts

Ultimate Geek


  #430869 25-Jan-2011 09:09
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freitasm:
A professional installer was sent by Freeview, and sure enough the aerial was completely rusted/covered. After replacement it worked better than ever.



I've replaced the aerial too... No cigar.




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old3eyes
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  #430880 25-Jan-2011 09:33
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freitasm: Probably good idea to have one around anyway. Last year we gave away a few Freeview|HD boxes. One of the recipients had no problem with his old box, but the new one wouldn't work.

A professional installer was sent by Freeview, and sure enough the aerial was completely rusted/covered. After replacement it worked better than ever.




I would second this.  My aerial in the house I moved into about 6 months ago  was an old Sky one from about 1990 and was rusty and falling apart.  I also found a joint in the aerial feed that someone  had added in at some time. Analog UHF  was OK  but digital was a pig with picture breakup and freeze framing.   Ordered a complete  new aerial, cabling and distribution box from the Freeview Shop and installed it a couple of weeks ago and now all is great..




Regards,

Old3eyes


Skolink
1081 posts

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  #430908 25-Jan-2011 10:38
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Is it only ever when changing from TV2(TVNZ mux) to TV3(Mediaworks mux), not say from Prime(Kordia) to TV3? What if you press the 'live TV' button to swap tuners, and change from TV2 to TV3 on the other tuner?
If you go to the diagnostics screen is there anything strange about the Mediaworks (or TV3) stats, such as low signal or very high signal strength?

wallop
367 posts

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  #431026 25-Jan-2011 13:53
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You can check the internal temperature from the System Information page.  My 2 are running at 36C and 39C.

Kookoo

354 posts

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  #431162 25-Jan-2011 20:24
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wallop: You can check the internal temperature from the System Information page.  My 2 are running at 36C and 39C.


Thanks - I didn't know it was there. Ok, the device temperature is 43C (Normal) so I guess overheating can be ruled out.




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Kookoo

354 posts

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  #431198 25-Jan-2011 21:39
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Skolink: Is it only ever when changing from TV2(TVNZ mux) to TV3(Mediaworks mux), not say from Prime(Kordia) to TV3? What if you press the 'live TV' button to swap tuners, and change from TV2 to TV3 on the other tuner?
If you go to the diagnostics screen is there anything strange about the Mediaworks (or TV3) stats, such as low signal or very high signal strength?


I never paid attention to it, but you are right - it happens whenever a channel change involves Mediaworks mux, irrespective of if it is channel Up or Down or switching tuners. Changing channels on the same mux doesn't cause that effect. Signal strength is 83, MER is 319, no post-Viterbi errors.
The other strange thing is that now only the Tivo menu screen appears shifted a palm's width to the right, creating a black strip on the left of the screen. When I switch to Live TV that strip disappears and the screen looks normal. Well, until it reboots, that is.

I've turned faceplate display on, and it seems to me that the chances of rebooting are much higher when there is a resolution change when changing channels. Here is another theory - that it has something to do with HDMI. Should I change to component cables and see if does anything, or does this make no sense?




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freitasm
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  #431204 25-Jan-2011 21:53
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Worth a try. Also try a different TV with same HDMI cable?




 

 

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Kookoo

354 posts

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  #431240 26-Jan-2011 00:06
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freitasm: Worth a try. Also try a different TV with same HDMI cable?

Don't have another TV...




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