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206 posts

Master Geek
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  Reply # 519261 10-Sep-2011 13:20
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alexx:
xai: qvc.com was selling a 32GB bundle (touchpad, hp case, touchstone) in the states for $200USD earlier today, rumoured to sell more tomorrow morning (pacific standard time). Don't know if they would take credit cards with NZ addresses but it's worth looking into for anyone that has friends or family in the states :) 


From the QVC.com site:

HP TouchPad 32GB Wi-Fi Touchstone Dock & Case

    QVC Price:
    $199.95
    Shipping & Handling: $13.97

We're sorry, the HP TouchPad 32GB Wi-Fi Touchstone Dock & Case is no longer available.




these kind of  deals get snapped up quickly..  i think it only lasted a few minutes and all were gone... :(

2718 posts

Uber Geek
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  Reply # 519895 12-Sep-2011 12:36
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Has anyone here who's cancelled their MobiCity order checked their credit card details for the refund amount?

I got charged $322.92 and only refunded $304.74.  Needless to say I'm not impressed.




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286 posts

Ultimate Geek
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  Reply # 519897 12-Sep-2011 12:37
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pwned.

654 posts

Ultimate Geek
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  Reply # 519898 12-Sep-2011 12:38

Technofreak: Has anyone here who's cancelled their MobiCity order checked their credit card details for the refund amount?

I got charged $322.92 and only refunded $304.74.  Needless to say I'm not impressed.


Were you charged in $USD?  I've had this happen before - you can win or lose (usually lose due to non-refundable bank fees) on the currency exchange differences between the time of purchase and refund.

331 posts

Ultimate Geek
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  Reply # 519901 12-Sep-2011 12:41
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Technofreak: Has anyone here who's cancelled their MobiCity order checked their credit card details for the refund amount?

I got charged $322.92 and only refunded $304.74.  Needless to say I'm not impressed.


I purchased via PayPal and had the full amount refunded back to my card via PayPal. I believe I paid in New Zealand dollars if that makes a difference.  

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  Reply # 519902 12-Sep-2011 12:41
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Hasn't the dollar fallen though? Should have been over-refunded.

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  Reply # 519909 12-Sep-2011 12:59
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Another update: got my case from Incipio and it is DEFINITELY NOT a TouchPad case. It does not fit the TouchPad correctly, and was clearly made for an iPad.




"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

331 posts

Ultimate Geek
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  Reply # 519915 12-Sep-2011 13:09
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magu: Another update: got my case from Incipio and it is DEFINITELY NOT a TouchPad case. It does not fit the TouchPad correctly, and was clearly made for an iPad.


I got mine today as well, have already contacted the 3 people who chose to buy from me with a choice of whether to cancel or not, the ports do not all line up i.e. headphone jack apparently. I'm not impressed, will be contacting customer support tomorrow but don't have my hopes up, shipping back to the US will not be worth it I don't think.  

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  Reply # 519916 12-Sep-2011 13:10
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asmcar:
magu: Another update: got my case from Incipio and it is DEFINITELY NOT a TouchPad case. It does not fit the TouchPad correctly, and was clearly made for an iPad.


I got mine today as well, have already contacted the 3 people who chose to buy from me with a choice of whether to cancel or not, the ports do not all line up i.e. headphone jack apparently. I'm not impressed, will be contacting customer support tomorrow but don't have my hopes up, shipping back to the US will not be worth it I don't think.  


Same here. Luckily we have an iPad 1 in the office I can use this with. Need to find another case to go with the TP. 




"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

125 posts

Master Geek
+1 received by user: 12


  Reply # 519930 12-Sep-2011 13:23
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Hmmm that sucks!! Not to mention false advertising I would definite follow up on it! Now that I finally have my hand on a touchpad I am on the lookout for a case.  Any ideas on the best one now??

331 posts

Ultimate Geek
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  Reply # 519931 12-Sep-2011 13:24
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magu: 

Same here. Luckily we have an iPad 1 in the office I can use this with. Need to find another case to go with the TP. 


I already have a official TP case from HP, just wanted this one because it had a magnetic closer on it, which the Official case does not, but I think I will just modify the HP case to try and add something to hold it shut.  

fab

155 posts

Master Geek


  Reply # 519934 12-Sep-2011 13:26
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I've got the HP case, not magnetic but holds shut just fine...is yours opening when it shouldn't?

125 posts

Master Geek
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  Reply # 519935 12-Sep-2011 13:27
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asmcar:
magu: 

Same here. Luckily we have an iPad 1 in the office I can use this with. Need to find another case to go with the TP. 


I already have a official TP case from HP, just wanted this one because it had a magnetic closer on it, which the Official case does not, but I think I will just modify the HP case to try and add something to hold it shut.  
you should be able to do that with magnetic tape I would think??

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  Reply # 519939 12-Sep-2011 13:31
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So far my experience with MobiCity makes them look a very Michael Duck operation.  

My experience so far;

1. A website that purports to be a New Zealand site without saying their prices are GST exclusive, 

2. Requiring orders to be confirmed with a phone call, (Whats the point of ordering online if you need to make a phone call to confirm the order)

3. Continually revising delivery dates (why make an optimistic delivery commitment when you know it might be changed, be up front to start with),

4. Taking over week to refund a cancelled order,

5. Not refunding the full amount.

Yes I know that you cannot expect everything to go smoothly but to me there are a few too many issues here.

So far as my order was concerned I just used the default payment method, I don't remember PayPal being an option.  I was surprised to see how the payment appeared on my credit card showing the amount in Euro's especially as I was ordering off a "New Zealand site" with Aussie connections.  I would perhaps have expected AUD.

In this case I made the decision to cancel and while I have the expectation of getting a full refund, since it was my decision to cancel, I may have to accept the amount they have refunded so far.  

What happens when MobiCity can't fulfil all the orders and end up cancelling them.  If they cancel then there is no way I would accept less than a full refund.




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Jolla C
Nokia N1
Dell Inspiron 14z i5


125 posts

Master Geek
+1 received by user: 12


  Reply # 519944 12-Sep-2011 13:35
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Technofreak: So far my experience with MobiCity makes them look a very Michael Duck operation.  

My experience so far;

1. A website that purports to be a New Zealand site without saying their prices are GST exclusive, 

2. Requiring orders to be confirmed with a phone call, (Whats the point of ordering online if you need to make a phone call to confirm the order)

3. Continually revising delivery dates (why make an optimistic delivery commitment when you know it might be changed, be up front to start with),

4. Taking over week to refund a cancelled order,

5. Not refunding the full amount.

Yes I know that you cannot expect everything to go smoothly but to me there are a few too many issues here.

So far as my order was concerned I just used the default payment method, I don't remember PayPal being an option.  I was surprised to see how the payment appeared on my credit card showing the amount in Euro's especially as I was ordering off a "New Zealand site" with Aussie connections.  I would perhaps have expected AUD.

In this case I made the decision to cancel and while I have the expectation of getting a full refund, since it was my decision to cancel, I may have to accept the amount they have refunded so far.  

What happens when MobiCity can't fulfil all the orders and end up cancelling them.  If they cancel then there is no way I would accept less than a full refund.

personally I think all of the above is reasonable.  I wonder is all they are doing is actually legal - maybe worth contacting the commerce commission. It is pretty deceiving I looked at mobicity and had no idea about the price being ex gst until reading this forum!

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