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52 posts

Master Geek


  Reply # 521525 15-Sep-2011 15:36
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magu:
Technofreak: I plan to place the order for the Poetic cases tomorrow.  I have PM's from several peope, if anyone who wants one and hasn't PM'ed me please do so.


I complained to Incipio on Twitter and this is what they told me:

"@rafaelmagu It has been brought to our attention that concerns have arisen over the fit and functionality of this case with regards to the specifications of the HP TouchPad. We thank you for your feedback and value your suggestions and concerns, and are taking measures to address any lingering device-specific issues. As a result, we are committed to addressing your concerns by making modifications to the KICKSTAND® to accommodate all ports, buttons, and functions. We will be re-releasing a modified version of the KICKSTAND®, available in approximately two to three weeks.
If you would like to receive this updated version, or would prefer to process a refund instead, please e-mail us at support@myincipio.com with your order number and confirmation of your decision. Alternatively, we are happy to send you a different HP TouchPad case of your choice. You may browse your case options here: http://ncpo.cc/f4y
In addition, as a thank you for your feedback and continued support, we would like to offer you a one-time use 30% coupon to http://www.myincipio.com, valid for one year from today’s date."

So I sent them an email saying I want the case but won't pay anything. Let's see what they say.

Still getting the Poetic, though, which seems like it will work better with the touchstone charger.


Do I need to return the old one in order to get the modified version?

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  Reply # 521528 15-Sep-2011 15:39
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leonlmf:
magu:
Technofreak: I plan to place the order for the Poetic cases tomorrow.  I have PM's from several peope, if anyone who wants one and hasn't PM'ed me please do so.


I complained to Incipio on Twitter and this is what they told me:

"@rafaelmagu It has been brought to our attention that concerns have arisen over the fit and functionality of this case with regards to the specifications of the HP TouchPad. We thank you for your feedback and value your suggestions and concerns, and are taking measures to address any lingering device-specific issues. As a result, we are committed to addressing your concerns by making modifications to the KICKSTAND® to accommodate all ports, buttons, and functions. We will be re-releasing a modified version of the KICKSTAND®, available in approximately two to three weeks.
If you would like to receive this updated version, or would prefer to process a refund instead, please e-mail us at support@myincipio.com with your order number and confirmation of your decision. Alternatively, we are happy to send you a different HP TouchPad case of your choice. You may browse your case options here: http://ncpo.cc/f4y
In addition, as a thank you for your feedback and continued support, we would like to offer you a one-time use 30% coupon to http://www.myincipio.com, valid for one year from today’s date."

So I sent them an email saying I want the case but won't pay anything. Let's see what they say.

Still getting the Poetic, though, which seems like it will work better with the touchstone charger.


Do I need to return the old one in order to get the modified version?


That is a question you'll have to ask them. I haven't received a reply yet. 




"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

 
 
 
 


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331 posts

Ultimate Geek
+1 received by user: 6


  Reply # 521561 15-Sep-2011 16:20
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magu: 

That is a question you'll have to ask them. I haven't received a reply yet. 


I just sent them an email with a question regarding whether we'd have to return them or not, I made the point that return international shipping would be uneconomical for me so it will be interesting to hear what they have to say. If anyone gets a reply with more details feel free to let us know! 

8 posts

Wannabe Geek


  Reply # 521680 15-Sep-2011 20:57
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loving my new touchpad and very happy with the charging cradle and case!

125 posts

Master Geek
+1 received by user: 12


  Reply # 521687 15-Sep-2011 21:07
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webosfan: loving my new touchpad and very happy with the charging cradle and case!

Congrats! It's so exciting when you finally get your hands on one!!!

8 posts

Wannabe Geek


  Reply # 521701 15-Sep-2011 21:43
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yes I am quite impressed. I just turned the logging off and gee that makes a big difference in speed. My profile by default also loads all my my palm pre apps.



125 posts

Master Geek
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  Reply # 521703 15-Sep-2011 21:49
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webosfan: yes I am quite impressed. I just turned the logging off and gee that makes a big difference in speed. My profile by default also loads all my my palm pre apps.

I haven't played with any of the settings yet as my speed seemed to be pretty good - so it's worth doing?

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  Reply # 521712 15-Sep-2011 22:24
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Absolutely. The difference is huge. Overclocking also made it much better to me.




"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

605 posts

Ultimate Geek
+1 received by user: 38


  Reply # 521724 15-Sep-2011 23:21
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just got my Touchpad this morning and finally have a chance to play with it this evening.
Still figuring everything out, but as I type this it doesnt seem to wrap the end of the line around like it should.




#include <standard.disclaimer>

125 posts

Master Geek
+1 received by user: 12


  Reply # 521808 16-Sep-2011 09:59
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magu: Absolutely. The difference is huge. Overclocking also made it much better to me.
awesome thanks will give it a go!

125 posts

Master Geek
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  Reply # 521809 16-Sep-2011 10:00
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anyone seen firstin this morning acer 32 iconia $649.99 A500 and the A501 $749

331 posts

Ultimate Geek
+1 received by user: 6


  Reply # 521848 16-Sep-2011 11:09
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asmcar:
magu: 

That is a question you'll have to ask them. I haven't received a reply yet. 


I just sent them an email with a question regarding whether we'd have to return them or not, I made the point that return international shipping would be uneconomical for me so it will be interesting to hear what they have to say. If anyone gets a reply with more details feel free to let us know! 




Wow just got a full refund from incipio  including shipping for the 4 cases I bought. They said no need to return originals either, quite impressed although would've preferred that they had been truthful in the first place. 


Decided against replacement as I did not trust them after the first time. 

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  Reply # 521855 16-Sep-2011 11:14
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Have people been generally telling the TP that they're in NZ or in the USA to get access to the bigger app repository?




331 posts

Ultimate Geek
+1 received by user: 6


  Reply # 521856 16-Sep-2011 11:14
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My appstore is set to NZ, didn't want to have to mess around with US credit card and billing address for paid apps.

80 posts

Master Geek
+1 received by user: 1


  Reply # 521859 16-Sep-2011 11:24
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sonyab: anyone seen firstin this morning acer 32 iconia $649.99 A500 and the A501 $749


That's a pretty good price.

However still not worth it if purchasing from FirstIn.

You can forget it if you ever need to lodge a warranty claim. 

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