Facebook login issue

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hellbringer213

4 posts

Wannabe Geek

Topic # 112396 7-Dec-2012 05:13

I am unable to log-in to my Facebook either using the internet or the Android app. On the Android app I get a message telling me that a browser needs to be opened in order to regain access to facebook upon opening the browser and entering my password I get the following message

The website encountered an error while retrieving https://www.facebook.com/checkpoint/. It may be down for maintenance or configured incorrectly.

This is the same message I get when trying to log-in on my computer using Google Chrome.

Any ideas what is going on? My girlfriend was able to get into her account on her Andriod this morning so it would seem to be an issue with my account.

Further, I have my Andriod app synched with facebook and all info in my contacts list(on phone) is gone. Also I created a new facebook account using an alternate email and it appears that my normal account is gone. I'm not able to find it. I also looked at some friends friend list and I am not on them. I can access the page I created through this newly created account however.

What is going on with my account?

hellbringer213

4 posts

Wannabe Geek

Reply # 728341 7-Dec-2012 05:23

This is the http error

HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

freitasm

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Reply # 728401 7-Dec-2012 09:55

Are you able to login to your Facebook account on a PC instead of smartphone?

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hellbringer213

4 posts

Wannabe Geek

Reply # 728410 7-Dec-2012 10:18

Nope. In fact I just got back home from my parents where I tried to log in on there PC. I did manage to see, on my Mom's Facebook, that my profile still does exist. So I am guessing that this is a Facebook issue and not a problem with my PC or smartphone.

freitasm

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Reply # 728413 7-Dec-2012 10:25

Might be better to contact FB support to check the account status.

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hellbringer213

4 posts

Wannabe Geek

Reply # 728416 7-Dec-2012 10:32

When I try to log in on my Android I get a message that says "Account temporarily unavailable." When trying on my PC I get no such message, just the one I mentioned in the original post.