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Topic # 191752 15-Feb-2016 12:20
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Hi Team (not sure if this is the best forum)

 

Had this email arrive from TreatMe this morning.  They used to be owned by TradeMe but I heard only this morning that they were spun off over a year ago.

 

https://cdn.geekzone.co.nz/imagessubs/blogfb32afcdf7c3c9ac24063c8009dd918d.jpg (the bottom half of the email is not important)

 

It looked dodgy to me for the following reasons:

 

  • password reset was unsolicited
  • password was in clear text in the email
  • The links in the message went to the domain email.ouffer.com 

An email to help@ recieved a response within 3 hours advising the email was legitimate, with a Customer Support Agent advising "We have just recently done some updates to our site and a password re set has been sent out to all customers.  Apologies for any confusion or inconvenience that this has caused for you!"

 

Not terribly impressed.

 

I can see they have updated the styling of the emails and the web site, but still, I think this could have been handled better.

 

Or am I being too picky?





"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

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  Reply # 1492570 15-Feb-2016 12:43
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I'm so glad my TreatMe password is a very long gibberish lastpass generated one.

 

Site's that store the passwords in a decryptable form like that deserve to be hung drawn and quartered.

 

 

 

 





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  Reply # 1492574 15-Feb-2016 12:47
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Fair comment.  In this case (to clarify) they generated a new password and emailed it through.  Hopefully they do not store it reversibly, but you never know.





"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

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  Reply # 1492625 15-Feb-2016 13:42
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Dynamic:

 

Fair comment.  In this case (to clarify) they generated a new password and emailed it through.  Hopefully they do not store it reversibly, but you never know.

 

 

While not quite as bad, that's still not great. I'd rather they generated a single use, expiring link to a web page where I can set a new password of my choosing. Which would be long and generated by lastpass :-P





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