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nzkc
1054 posts

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  #2899984 11-Apr-2022 18:49
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Are you certain you cannot get to the 2FA settings?

 

Under Settings -> Security & Login -> Two Factor Authentication -> Use two factor authentication -> Edit

 

Then you can add a new app or turn off. Or select an alternative/backup approach.

 

That is through the web UI. Not tried the phone TBH but I'm assuming you're using the web as you said you reset your phone.

 

Off topic I appreciate, however, your experience is a reason I moved away from Google for MFA.  I use Bitwarden though you dont have to use that - I would suggest you use something that allows you to backup your db, sync across devices and/or is available online (like Bitwarden).


Oblivian
6614 posts

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  #2899990 11-Apr-2022 19:07
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nzkc:

 

Then you can add a new app or turn off. Or select an alternative/backup approach.

 

 

Ahhhhh no. it would appear If you have been 'selected' . It does indeed enable it and not allow turning off.. and 2FA is enforced for it.

 

https://www.facebook.com/help/1052552578831700 

 

https://www.pcmag.com/how-to/facebook-protect-email-is-real-what-you-need-to-know 

 

 


ronw

1200 posts

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  #2899991 11-Apr-2022 19:11
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Yes and it would supply to whatever l system you used for 2FA it's not the apps fault it's Facebook wants to lock every one down




Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

& many Windows laptops, Desktops etc

 

 

 




Oblivian
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  #2899993 11-Apr-2022 19:18
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'Everyone'? Does not appear so yet

 

Facebook Protect helps these high-target accounts 

 

They told me I was being transferred to the 2FA because of the number of postings I make.

 

I run a few pages and have not been targeted. And going by replies here, not many others have either.

 

The example footer I expect means there's sure something up in your routines.

 

 

 


DrownedWombat
5 posts

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  #2900210 12-Apr-2022 09:59
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I'm having similar problems with Facebooks 2FA since having to enable 'Facebook Protect'. 

 

 

 

Mine's set to send a SMS code for its 2FA, however I'm unable to receive any SMS from Facebook. I'm logged in to my account no problem, but I can't change any settings in my Business Manager (or disable/modify 2FA in my account).

 

 

 

Speaking to Business support, they reckon SMS should come from 32265, however a bit of Googling leads me to believe the number for NZ should be 3223.

 

 

 

Has anyone been able to receive or send a SMS from/to these numbers lately? Or know what's happened with this service in NZ?

 

 

 

Spoken to Spark and they reckon it's not their issue. Likewise trying to get help from anyone at Facebook is nigh on impossible, other than being told to 'report a problem' which I've done multiple times.

 

 

 

 


richms
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  #2900212 12-Apr-2022 10:03
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I am using google authenticator for my 2 factor as I dont trust SMS and telcos for something that I need to use often. No problems at all with it.





Richard rich.ms

DrownedWombat
5 posts

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  #2900215 12-Apr-2022 10:05
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richms:

 

I am using google authenticator for my 2 factor as I dont trust SMS and telcos for something that I need to use often. No problems at all with it.

 

 

 

 

Yep and if I had the choice I'd use Google Auth too. I'm not really sure how 2FA SMS came to be active on my account - I certainly didn't intentionally enable it. Regardless, that doesn't really help my issue (or the OP's).




ronw

1200 posts

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  #2900397 12-Apr-2022 14:38
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  am guessing that you have not had Facebook Protect inflicted on you. Wait till you do and something goes wrong

 

richms:

 

I am using google authenticator for my 2 factor as I dont trust SMS and telcos for something that I need to use often. No problems at all with it.

 





Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

& many Windows laptops, Desktops etc

 

 

 


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