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robatbentley

59 posts

Master Geek


#157174 21-Nov-2014 22:46
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Hi,
Not collecting any data again. Found "No data" in my MP1 channel listings this morning so must have had a problem for a week or so (EPG collector service run daily). ...with EPGC 4.2 FP1. Upgraded to FP2 and found exit code 13 on my TBS6981 ch-A; switched to my Cinergy tuner and got code 10. No data collected in both cases. Any advice on what's happening and how to fix? Provided cut-down log of the exit code 13 below. If you need full log, then let me know.
Only suspicious thing I noticed was "09:27:41:807 Signal not locked but signal quality > 0" which is why I tried a different tuner (hence exit code 10).
Thanks

09:25:10:855
09:25:10:856 ============================ EPG Collector (Version 4.2 FP 2) ==============================
09:25:10:856
09:25:10:856 OS version: 6.1.7601.65536 64-bit
09:25:10:856
09:25:10:857 Executable build: 4.2.5399.25406
09:25:10:857 DirectShow build: 4.2.5399.25397
09:25:10:858 DomainObjects build: 4.2.5399.25394
09:25:10:858 DVBServices build: 4.2.5399.25399
09:25:10:859 Lookups build: 4.2.5399.25396
09:25:10:859 ChannelUpdate build: 4.2.5399.25395
09:25:10:860 XmltvParser build: 4.2.5399.25397
09:25:10:860
09:25:10:860 Privilege level: User
09:25:10:860
09:25:10:861 Base directory: C:\Program Files (x86)\Geekzone\EPG Collector
09:25:10:861 Data directory: C:\Users\Rob\AppData\Local\Geekzone\EPG Collector
09:25:10:861
09:25:10:862 Processing command line parameter: /ini=C:\ProgramData\Geekzone\EPG Collector\EPG Collector.ini
09:25:10:863 Processing command line parameter: /background=32592510
09:25:10:869 Loading collection parameter file from C:\ProgramData\Geekzone\EPG Collector\EPG Collector.ini
09:25:10:869 Processing ini parameter: [GENERAL]
09:25:10:869 Processing ini parameter: Output=C:\ProgramData\Team MediaPortal\MediaPortal TV Server\xmltv\TVGuide.xml
09:25:10:870 Processing ini parameter: Tuner=1
09:25:10:871 Processing ini parameter: Timeouts=10,300,5,1,50
09:25:10:872 Processing ini parameter: Location=GBR,0
09:25:10:872 Processing ini parameter: Channels=4097,2
09:25:10:873 Processing ini parameter: Option=ACCEPTBREAKS
09:25:10:873 Processing ini parameter: WMCImportName=epg
09:25:10:874 Processing ini parameter: [DVBS]
09:25:10:874 Processing ini parameter: Satellite=282
09:25:10:876 Processing ini parameter: Dish=9750000,10600000,11700000,,Legacy
09:25:10:877 Processing ini parameter: TuningFile=28.2°E Eurobird 1   Astra 2A,2B,2D.xml
09:25:10:878 Processing ini parameter: ScanningFrequency=11428000,27500,2/3,H,FreeSat
09:25:10:880 Processing ini parameter: [DVBS]
09:25:10:880 Processing ini parameter: Satellite=282
09:25:10:881 Processing ini parameter: Dish=9750000,10600000,11700000,,Legacy
09:25:10:881 Processing ini parameter: TuningFile=28.2°E Eurobird 1   Astra 2A,2B,2D.xml
09:25:10:881 Processing ini parameter: ScanningFrequency=11778000,27500,2/3,V,OpenTV
09:25:10:881 Processing ini parameter: [STATIONS]
09:25:10:882 Processing ini parameter: Station=59,2000,919
09:25:10:883 Processing ini parameter: Station=59,2000,26005
09:25:10:884 Processing ini parameter: Station=2,2010,7009
09:25:10:884 Processing ini parameter: Station=2,2017,7250
09:25:10:884 Processing ini parameter: Station=2,2017,7230
09:25:10:884 Processing ini parameter: Station=2,2018,7140

** Removed most of these entries...

09:26:15:838 Processing ini parameter: Station=2,2036,12145
09:26:15:838 Processing ini parameter: Station=2,2025,8020
09:26:15:839 Processing ini parameter: Station=2,2026,1900
09:26:15:839 Processing ini parameter: [SCANLIST]
09:26:15:839 Processing ini parameter: Scanned=59,2000,919,-1,HTML iPLAYER
09:26:15:840 Processing ini parameter: Scanned=59,2000,26005,-1,Youtube
09:26:15:840 Processing ini parameter: Scanned=2,2010,7009,-1,VIVA

** Removed most of these entries...

09:27:35:301 Processing ini parameter: Scanned=2,2050,6940,-1,BBC Two HD
09:27:35:301 Processing ini parameter: Scanned=2,2050,6941,-1,BBC One HD
09:27:35:301 Processing ini parameter: Scanned=2,2053,10165,-1,ITV2+1
09:27:35:301 Processing ini parameter: Scanned=2,2054,10260,-1,ITV3
09:27:35:302 Processing ini parameter: Scanned=2,2054,10261,-1,ITV3+1
09:27:35:302 Processing ini parameter: Scanned=2,2057,7715,-1,5*
09:27:35:302 Processing ini parameter: Scanned=2,2057,7716,-1,Channel 5+24
09:27:35:303 Processing ini parameter: Scanned=2,2057,7710,-1,5 USA
09:27:36:157 Processing ini parameter: Scanned=2,2057,7711,-1,5 USA +1
09:27:36:158 Processing ini parameter: Scanned=2,2057,7700,-1,Channel 5
09:27:36:158 Processing ini parameter: Scanned=2,2068,21200,-1,Channel 4 HD
09:27:36:159 Processing ini parameter: Scanned=2,2602,54140,-1,Horse & Country
09:27:36:159 Processing ini parameter: Scanned=2,2076,54140,-1,Horse & Country
09:27:36:159 Processing ini parameter: Scanned=2,2057,7717,-1,5* +1
09:27:36:159 Processing ini parameter: Scanned=2,2016,4037,-1,4037
09:27:36:160 Processing ini parameter: [LOOKUPS]
09:27:36:160 Processing ini parameter: MovieLookupEnabled=yes
09:27:36:161 Processing ini parameter: MovieImage=poster
09:27:36:161 Processing ini parameter: MovieLowDuration=90
09:27:36:162 Processing ini parameter: MovieHighDuration=150
09:27:36:162 Processing ini parameter: MovieUseFilmTotaal=no
09:27:36:162 Processing ini parameter: TVLookupEnabled=yes
09:27:36:163 Processing ini parameter: TVImage=poster
09:27:36:163 Processing ini parameter: LookupMatching=Exact
09:27:36:164 Processing ini parameter: LookupNotFound=yes
09:27:36:164 Processing ini parameter: LookupReload=no
09:27:36:165 Processing ini parameter: LookupIgnoreCategories=no
09:27:36:165 Processing ini parameter: LookupProcessAsTVSeries=no
09:27:37:028 Processing ini parameter: LookupErrors=5
09:27:37:029 Processing ini parameter: LookupTimeLimit=60
09:27:37:053 Tuner info: Node type 0
09:27:37:054 Tuner info: Node type 1
09:27:37:054 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 71985f4c-1ca1-11d3-9cc8-00c04f7971e0 0
09:27:37:054 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 6390c905-27c1-4d67-bdb7-77c50d079300 1
09:27:37:061 Tuner info: Node type 0
09:27:37:061 Tuner info: Node type 1
09:27:37:061 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 71985f4c-1ca1-11d3-9cc8-00c04f7971e0 0
09:27:37:062 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 6390c905-27c1-4d67-bdb7-77c50d079300 1
09:27:37:065 Tuner info: Node type 0
09:27:37:065 Tuner info: Node type 1
09:27:37:065 Tuner info: Node type 2
09:27:37:065 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 71985f4c-1ca1-11d3-9cc8-00c04f7971e0 0
09:27:37:066 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 6390c905-27c1-4d67-bdb7-77c50d079300 1
09:27:37:066 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 d83ef8fc-f3b8-45ab-8b71-ecf7c339deb4 2
09:27:37:067  
09:27:37:068 Found tuner 1: TBS 6981 BDA DVBS/S2 A Tuner/Demod (Satellite)
09:27:37:899 Found tuner 2: TBS 6981 BDA DVBS/S2 B Tuner/Demod (Satellite)
09:27:37:899 Found tuner 3: Cinergy S2 PCI Digital Tuner (Satellite)
09:27:37:900  
09:27:37:907 Tuning to frequency 11428000 on Satellite
09:27:38:156 Setting tune request
09:27:38:162 DVB-S2 processing using TBS method
09:27:38:162 Created TBS DVB-S2 handler
09:27:38:162 No DVB-S2 processing required
09:27:38:163 Running graph
09:27:41:802 Using tuner 1: TBS 6981 BDA DVBS/S2 A Tuner/Demod
09:27:41:807 Signal not locked but signal quality > 0
09:27:41:811 Signal acquired: lock is False quality is 5 strength is 0
09:27:41:814 EPG delivery system is FreeSat on frequency 11428000
09:27:41:816 Loading EIT Program Categories from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Program Categories\EIT Categories.cfg
09:27:41:818 Loaded 79 program category entries
09:27:41:819 Loading Huffman Dictionary 1 from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Huffman Dictionary FreeSat T1.cfg
09:27:41:936 Loading Huffman Dictionary 2 from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Huffman Dictionary FreeSat T2.cfg
09:27:42:123 Dictionaries loaded
09:27:42:127 Collecting network information data from PID(s) 0xBB9.....
09:27:52:132 Stopping network information reader for frequency 11428000 - H
09:27:52:132 Processing network information sections
09:27:52:134 NIT sections: 0 channel count: 0 buffer space used: 0 discontinuities: 0
09:27:52:137 Collecting station data from PID(s) 0xBBA.....
09:28:02:138 Stopping station reader for frequency 11428000 - H
09:28:02:139 Stations: 0 buffer space used: 0 discontinuities: 0
09:28:02:140 Station count now: 1537
09:28:02:141 Collecting bouquet data from PID(s) 0xBBA.....
09:28:12:144 Stopping bouquet reader for frequency 11428000 - H
09:28:12:144 Processing bouquet sections
09:28:12:146 Section count: 0 channel count: 0 buffer space used: 0 discontinuities: 0
09:28:12:147 Collecting FreeSat data.....
09:28:22:149 Stopping reader
09:28:22:149 EPG count: 0 buffer space used: 0 discontinuities: 0
09:28:22:150 Stopping section readers
09:28:22:150 Stopped section readers
09:28:22:153
09:28:22:154 ============================ Program Categories Used ==============================
09:28:22:154
09:28:22:155
09:28:22:155 ============================ End Of Language Codes ==============================
09:28:22:155
09:28:22:157 Sample stats: Sync byte searches: 0 Samples dropped: 0 Max sample size: 0
09:28:22:157 Background worker thread finished
09:28:22:158 Stop request received
09:28:22:158 Stopping background worker thread
09:28:22:158 Stop request processed
09:28:22:165 Tuning to frequency 11778000 on Satellite
09:28:22:306 Setting tune request
09:28:22:307 DVB-S2 processing using TBS method
09:28:22:307 Created TBS DVB-S2 handler
09:28:22:307 No DVB-S2 processing required
09:28:22:308 Running graph
09:28:22:556 Using tuner 1: TBS 6981 BDA DVBS/S2 A Tuner/Demod
09:28:22:560 Signal acquired: lock is True quality is 27 strength is 1834931
09:28:22:560 EPG delivery system is OpenTV on frequency 11778000
09:28:22:563 Loading OpenTV Program Categories from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Program Categories\OpenTV Categories GBR.cfg
09:28:22:564 Loaded 114 program categories
09:28:22:566 Loading Parental Ratings from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Parental Ratings.cfg
09:28:22:568 Parental ratings loaded
09:28:22:569 Loading Huffman Dictionary from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Huffman Dictionary GBR.cfg
09:28:22:570 Dictionary loaded
09:28:22:570 Collecting network information data from PID(s) 0x10........
09:28:38:577 Stopping network information reader for frequency 11778000 - V
09:28:38:577 Processing network information sections
09:28:38:581 NIT sections: 2 channel count: 0 buffer space used: 6016 discontinuities: 0
09:28:38:582 Collecting station data from PID(s) 0x11........
09:28:54:594 Stopping station reader for frequency 11778000 - V
09:28:54:594 Stations: 916 buffer space used: 364344 discontinuities: 0
09:28:54:614 Station:  (sub b +1000)   (2,2055,49000 Type: 1 Clear EPG: None) ** Excluded **
09:28:54:614 Station: ?TV              (2,2314,53361 Type: 1 Clear EPG: S) ** Excluded **
09:28:54:615 Station: ___4109          (2,2055,47000 Type: 1 Clear EPG: None) ** Excluded **
09:28:54:615 Station: ___4110          (2,2055,48000 Type: 1 Clear EPG: None) ** Excluded **
09:28:54:615 Station: 10010            (2,2049,10010 Type: 1 Clear EPG: S) ** Excluded **
09:28:54:616 Station: 10021            (2,2049,10021 Type: 1 Clear EPG: S) ** Excluded **

** Removed much of the Excluded log entries

09:29:40:045 Station: Zee TV           (2,2075,50460 Type: 1 Encrypted EPG: S) ** Excluded **
09:29:40:046 Station: Zing             (2,2075,50470 Type: 1 Clear EPG: S) ** Excluded **
09:29:40:046 Station count now: 1537
09:29:40:046 Collecting bouquet data from PID(s) 0x11.....
09:29:50:049 Stopping bouquet reader for frequency 11778000 - V
09:29:50:049 Processing bouquet sections
09:29:50:051 Section count: 0 channel count: 0 buffer space used: 0 discontinuities: 0
09:29:50:051 <e> No channels located - data collection abandoned
09:29:50:051 Stopping section readers
09:29:50:052 Stopped section readers
09:29:50:054 Sample stats: Sync byte searches: 12680 Samples dropped: 12680 Max sample size: 24064
09:29:50:055 Background worker thread finished
09:29:50:055 Stop request received
09:29:50:055 Stopping background worker thread
09:29:50:055 Stop request processed
09:29:50:110
09:29:50:111 ============================ Stations With No Data ==============================
09:29:50:111
09:29:50:113 Station: 4037             (2,2016,4037 EPG: S)  ** No data received **
09:29:50:113 Station: 4seven           (2,2068,21250 EPG: S)  ** No data received **
09:29:50:114 Station: 5 USA            (2,2057,7710 EPG: S)  ** No data received **
09:29:50:114 Station: 5 USA +1         (2,2057,7711 EPG: S)  ** No data received **
09:29:50:114 Station: 5*               (2,2057,7715 EPG: S)  ** No data received **
09:29:50:114 Station: 5* +1            (2,2057,7717 EPG: S)  ** No data received **
09:29:50:115 Station: BBC Four         (2,2045,6316 EPG: S)  ** No data received **
09:29:50:115 Station: BBC Four HD      (2,2061,8931 EPG: S)  ** No data received **
09:29:50:115 Station: BBC NEWS         (2,2048,10358 EPG: S)  ** No data received **
09:29:50:115 Station: BBC NEWS HD      (2,2061,8921 EPG: S)  ** No data received **
09:29:50:116 Station: BBC One East E   (2,2046,10306 EPG: S)  ** No data received **
09:29:50:116 Station: BBC One HD       (2,2050,6941 EPG: S)  ** No data received **
09:29:50:116 Station: BBC Parliament   (2,2046,10307 EPG: S)  ** No data received **
09:29:50:116 Station: BBC R1           (2,2047,6450 EPG: None) No data broadcast
09:29:50:117 Station: BBC R2           (2,2047,6452 EPG: None) No data broadcast
09:29:50:117 Station: BBC R4 Ex        (2,2046,10384 EPG: None) No data broadcast
09:29:50:117 Station: BBC R4 FM        (2,2046,10381 EPG: None) No data broadcast
09:29:50:117 Station: BBC RB 1         (2,2045,6390 EPG: S)  ** No data received **
09:29:50:118 Station: BBC RB HD        (2,2089,22110 EPG: None) No data broadcast
09:29:50:118 Station: BBC Three        (2,2048,10351 EPG: S)  ** No data received **
09:29:50:118 Station: BBC Three HD     (2,2050,6951 EPG: S)  ** No data received **
09:29:50:118 Station: BBC Two Eng      (2,2045,6302 EPG: S)  ** No data received **
09:29:50:119 Station: BBC Two HD       (2,2050,6940 EPG: S)  ** No data received **
09:29:50:119 Station: c4 l             (2,2041,9281 EPG: S)  ** No data received **
09:29:50:119 Station: Capital FM       (2,2407,9560 EPG: None) No data broadcast
09:29:50:120 Station: Challenge        (2,2031,6031 EPG: S)  ** No data received **
09:29:50:120 Station: Challenge+1      (2,2031,6026 EPG: S)  ** No data received **
09:29:50:120 Station: Channel 4        (2,2041,9211 EPG: S)  ** No data received **
09:29:50:120 Station: Channel 4 +1     (2,2042,8311 EPG: S)  ** No data received **
09:29:50:121 Station: Channel 4 HD     (2,2068,21200 EPG: S)  ** No data received **
09:29:50:121 Station: Channel 5        (2,2057,7700 EPG: S)  ** No data received **
09:29:50:121 Station: Channel 5+1      (2,2057,7720 EPG: S)  ** No data received **
09:29:50:122 Station: Channel 5+24     (2,2057,7716 EPG: S)  ** No data received **
09:29:50:122 Station: e4               (2,2042,9208 EPG: S)  ** No data received **
09:29:50:122 Station: E4               (2,2042,8305 EPG: S)  ** No data received **
09:29:50:122 Station: E4+1             (2,2042,8300 EPG: S)  ** No data received **
09:29:50:123 Station: Film4            (2,2041,9220 EPG: S)  ** No data received **
09:29:50:123 Station: Film4 +1         (2,2041,9225 EPG: S)  ** No data received **
09:29:50:123 Station: horror ch+1      (2,2311,52002 EPG: S)  ** No data received **
09:29:50:123 Station: horror channel   (2,2301,52105 EPG: S)  ** No data received **
09:29:50:124 Station: Horse & Country  (2,2602,54140 EPG: None) No data broadcast
09:29:50:124 Station: Horse & Country  (2,2076,54140 EPG: S)  ** No data received **
09:29:50:124 Station: ITV              (2,2054,10200 EPG: S)  ** No data received **
09:29:50:124 Station: ITV +1           (2,2054,10255 EPG: S)  ** No data received **
09:29:50:125 Station: ITV HD           (2,2066,21000 EPG: S)  ** No data received **
09:29:50:125 Station: ITV2             (2,2044,10070 EPG: S)  ** No data received **
09:29:50:125 Station: ITV2+1           (2,2053,10165 EPG: S)  ** No data received **
09:29:50:125 Station: ITV3             (2,2054,10260 EPG: S)  ** No data received **
09:29:50:125 Station: ITV3+1           (2,2054,10261 EPG: S)  ** No data received **
09:29:50:126 Station: ITV4             (2,2044,10072 EPG: S)  ** No data received **
09:29:50:126 Station: ITV4+1           (2,2049,10015 EPG: S)  ** No data received **
09:29:50:126 Station: m>movies+1       (2,2081,51120 EPG: S)  ** No data received **
09:29:50:127 Station: More4            (2,2042,8340 EPG: S)  ** No data received **
09:29:50:127 Station: More4 +1         (2,2041,9230 EPG: S)  ** No data received **
09:29:50:127 Station: Planet Rock      (2,2407,9575 EPG: None) No data broadcast
09:29:50:127 Station: Sky News         (2,2026,4704 EPG: S)  ** No data received **
09:29:50:128 Station: True Movies 2    (2,2314,53325 EPG: S)  ** No data received **
09:29:50:128 Stations that should have had data = 49
09:29:50:128
09:29:50:129 ============================ Output Data ==============================
09:29:50:129
09:29:50:129 <S> Summary: Total Stations = 0 Total Gaps = 0 Total Overlaps = 0 Total Time = 00:04:39.2729735
09:29:50:131 Deleting any existing version of output file
09:29:50:132 Creating output file: C:\ProgramData\Team MediaPortal\MediaPortal TV Server\xmltv\TVGuide.xml
09:29:50:133 <C> Finished - created 0 EPG entries
09:29:50:135 <e> No data collected
09:29:50:135 <e> Exiting with code = 13
09:29:50:172 Changing menu availability to True
09:29:50:172 Save availability changed to False:False


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SJB

SJB
1608 posts

Uber Geek

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Lifetime subscriber

  #1181399 22-Nov-2014 19:15
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Poor signal I would think. Quality is only 5 which is very low.


robatbentley

59 posts

Master Geek


  #1181912 24-Nov-2014 09:24
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Just reported problems with some of my TV channels disappearing on a MediaPortal forum. Their logs also report the 5% signal problem. Looks like a problem with my dish, LNB or cabling as my other PC has similar problems with both EPGC and MP. Thanks for the pointer.

 
 
 
 


robatbentley

59 posts

Master Geek


  #1182532 25-Nov-2014 08:40
Send private message

Replaced the LNB (replaced the octo LNB by my old 4-way spare LNB). Lo and behold, I can now obtain EPGC updates with a good old exit code 0. No idea what's wrong with the new octo LNB. Only about 3 months old but guess there's a higher density of electronics so more prone to failure. The details of this octo LNB are provided below just in case anyone else has a similar setup.

Similarly, my MediaPortal (Lost BBC One HD channel) has also been resolved. ...and found a few extra channels that I thought I'd lost permanently.
My advice is to not go above 4-way LNB as problem may have come from density of electronics making it very sensitive to damage and possibly weather conditions.

Manuf: Zinwell
Product: Sky J8LS
Serial: SKY8LSA1404C003409
Cost: Approx £23 (eBay)

SJB

SJB
1608 posts

Uber Geek

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Lifetime subscriber

  #1182545 25-Nov-2014 08:43
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Thanks for the update.

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