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59 posts

Master Geek


Topic # 173658 1-Jun-2015 04:29
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I'm now receiving the exit code 13 in the UK with freeview and EPGC 4.2 (FP6). Noticed in the last few days that most of my Freesat HD channels had No Synopsis Available. Checked my tvguide.xml file (produced for import into MediaPortal) and it contained channel data but confirmed No Synopsis Available so definately not a MP issue. Effected HD channels are BBC Four HD, BBC NEWS HD, BBC One HD, BBC Three HD, BBC Two HD & Channel 4 HD. ...but ITV HD is okay!

Manually ran EPG Centre, re-scanned my channels and then ran a manual EPG Collection resulting in the exit code 13.
Not sure if the No Synopsis Available problem is related to the recent exit code 13 problem but my tvguide.xml file has now dropped from 500kb to 1kb in size, so now effectively empty.

The EPG Centre log implies a good signal "quality is 44 strength is 2949042". ...and Channels view ok and can be re-scanned successfully using MP. Will provide more log info once I've remembered how to get access to it.
Any ideas?

Remembered where the log files are... doh!

16:58:53:455 Processing ini parameter: Scanned=2,2037,6802,-1,6802
16:58:53:456 Processing ini parameter: Scanned=2,2037,6803,-1,6803
16:58:53:456 Processing ini parameter: Scanned=2,2037,6804,-1,6804
16:58:53:456 Processing ini parameter: Scanned=2,2037,6805,-1,6805
16:58:53:456 Processing ini parameter: Scanned=2,2037,6806,-1,6806
16:58:53:456 Processing ini parameter: Scanned=2,2037,6811,-1,6811
16:58:53:457 Processing ini parameter: Scanned=2,2301,52185,-1,52185
16:58:53:457 Processing ini parameter: [LOOKUPS]
16:58:54:344 Processing ini parameter: MovieLookupEnabled=yes
16:58:54:344 Processing ini parameter: MovieImage=poster
16:58:54:345 Processing ini parameter: MovieLowDuration=90
16:58:54:345 Processing ini parameter: MovieHighDuration=150
16:58:54:346 Processing ini parameter: MovieUseFilmTotaal=no
16:58:54:346 Processing ini parameter: TVLookupEnabled=yes
16:58:54:346 Processing ini parameter: TVImage=poster
16:58:54:347 Processing ini parameter: LookupMatching=Exact
16:58:54:347 Processing ini parameter: LookupNotFound=yes
16:58:54:348 Processing ini parameter: LookupReload=no
16:58:54:348 Processing ini parameter: LookupIgnoreCategories=no
16:58:54:349 Processing ini parameter: LookupProcessAsTVSeries=no
16:58:54:349 Processing ini parameter: LookupErrors=5
16:58:54:349 Processing ini parameter: LookupTimeLimit=60
16:58:54:374 Tuner info: Node type 0
16:58:54:375 Tuner info: Node type 1
16:58:54:375 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 71985f4c-1ca1-11d3-9cc8-00c04f7971e0 0
16:58:54:375 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 6390c905-27c1-4d67-bdb7-77c50d079300 1
16:58:54:382 Tuner info: Node type 0
16:58:54:383 Tuner info: Node type 1
16:58:54:383 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 71985f4c-1ca1-11d3-9cc8-00c04f7971e0 0
16:58:55:242 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 6390c905-27c1-4d67-bdb7-77c50d079300 1
16:58:55:246 Tuner info: Node type 0
16:58:55:246 Tuner info: Node type 1
16:58:55:246 Tuner info: Node type 2
16:58:55:246 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 71985f4c-1ca1-11d3-9cc8-00c04f7971e0 0
16:58:55:247 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 6390c905-27c1-4d67-bdb7-77c50d079300 1
16:58:55:247 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 d83ef8fc-f3b8-45ab-8b71-ecf7c339deb4 2
16:58:55:247  
16:58:55:248 Found tuner 1: TBS 6981 BDA DVBS/S2 A Tuner/Demod (Satellite)
16:58:55:249 Found tuner 2: TBS 6981 BDA DVBS/S2 B Tuner/Demod (Satellite)
16:58:55:249 Found tuner 3: Cinergy S2 PCI Digital Tuner (Satellite)
16:58:55:249  
16:58:55:256 Tuning to frequency 11428000 on Satellite
16:58:55:534 Setting tune request
16:58:55:539 DVB-S2 processing using TBS method
16:58:55:539 Created TBS DVB-S2 handler
16:58:55:539 No DVB-S2 processing required
16:58:55:540 Running graph
16:58:59:180 Using tuner 1: TBS 6981 BDA DVBS/S2 A Tuner/Demod
16:58:59:185 Signal not locked but signal quality > 0
16:58:59:189 Signal acquired: lock is False quality is 5 strength is 0
16:58:59:192 EPG delivery system is FreeSat on frequency 11428000
16:58:59:194 Loading EIT Program Categories from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Program Categories\EIT Categories.cfg
16:58:59:196 Loaded 79 program category entries
16:58:59:196 Loading Huffman Dictionary 1 from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Huffman Dictionary FreeSat T1.cfg
16:58:59:323 Loading Huffman Dictionary 2 from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Huffman Dictionary FreeSat T2.cfg
16:58:59:525 Dictionaries loaded
16:58:59:528 Collecting network information data from PID(s) 0xBB9..........
16:59:19:534 Stopping network information reader for frequency 11428000 - H
16:59:19:534 Processing network information sections
16:59:19:536 NIT sections: 0 channel count: 0 buffer space used: 0 discontinuities: 0
16:59:19:540 Collecting station data from PID(s) 0xBBA.....
16:59:29:540 Stopping station reader for frequency 11428000 - H
16:59:29:541 Stations: 0 buffer space used: 0 discontinuities: 0
16:59:29:541 Station count now: 1718
16:59:29:543 Collecting bouquet data from PID(s) 0xBBA.....
16:59:39:544 Stopping bouquet reader for frequency 11428000 - H
16:59:39:545 Processing bouquet sections
16:59:39:546 Section count: 0 channel count: 0 buffer space used: 0 discontinuities: 0
16:59:39:547 Collecting FreeSat data.....
16:59:49:548 Stopping reader
16:59:49:549 EPG count: 0 buffer space used: 0 discontinuities: 0
16:59:49:549 Stopping section readers
16:59:49:549 Stopped section readers
16:59:49:552
16:59:49:552 ============================ Program Categories Used ==============================
16:59:49:552
16:59:49:553
16:59:49:553 ============================ End Of Language Codes ==============================
16:59:49:553
16:59:49:554 Sample stats: Sync byte searches: 0 Samples dropped: 0 Max sample size: 0
16:59:49:555 Background worker thread finished
16:59:49:555 Stop request received
16:59:49:555 Stopping background worker thread
16:59:49:556 Stop request processed
16:59:49:562 Tuning to frequency 11778000 on Satellite
16:59:49:763 Setting tune request
16:59:49:763 DVB-S2 processing using TBS method
16:59:49:764 Created TBS DVB-S2 handler
16:59:49:764 No DVB-S2 processing required
16:59:49:764 Running graph
16:59:50:012 Using tuner 1: TBS 6981 BDA DVBS/S2 A Tuner/Demod
16:59:50:016 Signal acquired: lock is True quality is 44 strength is 2949042
16:59:50:016 EPG delivery system is OpenTV on frequency 11778000
16:59:50:018 Loading OpenTV Program Categories from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Program Categories\OpenTV Categories GBR.cfg
16:59:50:019 Loaded 114 program categories
16:59:50:021 Loading Parental Ratings from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Parental Ratings.cfg
16:59:50:022 Parental ratings loaded
16:59:50:023 Loading Huffman Dictionary from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Huffman Dictionary GBR.cfg
16:59:50:024 Dictionary loaded
16:59:50:024 Collecting network information data from PID(s) 0x10...
16:59:56:034 Stopping network information reader for frequency 11778000 - V
16:59:56:035 Processing network information sections
16:59:56:039 NIT sections: 2 channel count: 0 buffer space used: 2256 discontinuities: 0
16:59:56:040 Collecting station data from PID(s) 0x11........
17:00:12:051 Stopping station reader for frequency 11778000 - V
17:00:12:052 Stations: 879 buffer space used: 410968 discontinuities: 0
17:00:12:068 Station:  (sub b +1000)   (2,2007,49000 Type: 1 Clear EPG: None) ** Excluded **
17:00:12:068 Station: &TV              (2,2411,50480 Type: 1 Encrypted EPG: S) ** Excluded **
17:00:12:068 Station: ?TV              (2,2314,53361 Type: 1 Clear EPG: S) ** Excluded **
17:00:12:068 Station: ___4109          (2,2007,47000 Type: 1 Clear EPG: None) ** Excluded **
17:00:12:069 Station: ___4110          (2,2007,48000 Type: 1 Clear EPG: None) ** Excluded **
17:00:12:069 Station: 1051             (2,2004,1051 Type: 181 Clear EPG: S) ** Excluded **


17:00:55:474 Station: Zee Punjabi      (2,2411,50475 Type: 1 Encrypted EPG: S) ** Excluded **
17:00:55:474 Station: Zee TV           (2,2411,50460 Type: 1 Encrypted EPG: S) ** Excluded **
17:00:55:474 Station: Zing             (2,2411,50470 Type: 1 Clear EPG: S) ** Excluded **
17:00:55:474 Station count now: 1718
17:00:55:475 Collecting bouquet data from PID(s) 0x11.....
17:01:05:476 Stopping bouquet reader for frequency 11778000 - V
17:01:05:477 Processing bouquet sections
17:01:05:478 Section count: 0 channel count: 0 buffer space used: 0 discontinuities: 0
17:01:05:478 <e> No channels located - data collection abandoned
17:01:05:479 Stopping section readers
17:01:05:479 Stopped section readers
17:01:05:481 Sample stats: Sync byte searches: 12094 Samples dropped: 12094 Max sample size: 24064
17:01:05:482 Background worker thread finished
17:01:05:482 Stop request received
17:01:05:482 Stopping background worker thread
17:01:05:482 Stop request processed
17:01:05:547
17:01:05:547 ============================ Stations With No Data ==============================
17:01:05:548
17:01:05:550 Station: 4seven           (2,2068,21250 EPG: S)  ** No data received **
17:01:05:550 Station: 5 USA            (2,2057,7710 EPG: S)  ** No data received **

17:01:06:567 ============================ Output Data ==============================
17:01:06:567
17:01:06:568 <S> Summary: Total Stations = 0 Total Gaps = 0 Total Overlaps = 0 Total Time = 00:04:54.9478701
17:01:06:569 Deleting any existing version of output file
17:01:06:570 Creating output file: C:\ProgramData\Team MediaPortal\MediaPortal TV Server\xmltv\tvguide.xml
17:01:06:572 <C> Finished - created 0 EPG entries
17:01:06:573 <e> No data collected
17:01:06:573 <e> Exiting with code = 13

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SJB

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  Reply # 1315410 1-Jun-2015 10:57
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The signal didn't lock and the signal quality is very low for the FreeSat collection

16:58:59:185 Signal not locked but signal quality > 0
16:58:59:189 Signal acquired: lock is False quality is 5 strength is 0

although it seems ok for the Sky collection but even there it didn't receive any data when it was looking for the channel (bouquet) data.

Sure your LNB  is OK?



59 posts

Master Geek


  Reply # 1315828 2-Jun-2015 01:16
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SJB: Sure your LNB  is OK?
Dunno, but could be suspect as just run similar setup on a different PC connected to same LNB and have the same problem. Just ordered a replacement LNB and hope this is the cause of the problem despite only installing this LNB for under a year. I remember reporting similar problems with my octo-LNB and was fixed when dropped down to the quad. Let you know when I've installed the replacement LNB.

 
 
 
 




59 posts

Master Geek


  Reply # 1317644 5-Jun-2015 03:38
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Hmm! It was the LNB. ...again! Replaced it and all EPG is working well. Wonder how long this one will last.

SJB

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  Reply # 1317724 5-Jun-2015 09:08
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I replaced mine a couple of years back. The previous one lasted about 6 years before the seal broke and water could get in.

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