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16 posts

Geek


Topic # 189528 3-Jan-2016 10:47
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Hi. Updated EPG Collector with the latest version and I am unable to open the EPG Centre. The little circle just goes around and around. I have re-started the PC but that did nothing to fix it. Also the EPGCollector.exe which loads up the next 7 days of programs into Windows Media Centre has stopped running at the point 'The file version number for mcepg.dll is 6.3.9600.16384' which follows 'Running Windows Media Centre Utility to export data'. I have this set up to run as a scheduled task upon startup. Appears that this latest version has caused the program to stop or fail - any ideas please?

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SJB

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  Reply # 1460547 3-Jan-2016 11:27
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Did you use the msi or the zip?



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Geek


  Reply # 1460655 3-Jan-2016 16:43
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Hi, It was zip. I downloaded to my PC then as per previous updates copied into the Geekzone/EPGCollector folder which overwrites the previous version. I have done this successfully with previous updates.

SJB

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  Reply # 1460752 3-Jan-2016 19:35
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Worked OK when I downloaded the zip and copied it on.

This is a full release not a fixpack so try deleting the install directory (presumably Geekzone/EPG Collector) and unzipping again.

I normally recommend using the msi if possible. It's pretty well fool proof and sets up the desktop shortcuts.

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  Reply # 1460797 3-Jan-2016 21:12
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I had trouble with the fixpack (4.2) zip on Win 8... could only run as admin from the desktop and then would get error messages.

Installed full prog 4.3 MSI yesterday and it ran without a problem from the EPG centre desktop shortcut.

EPG Collector 4.3 has fixed the MHEG5 problem caused by recent Freeview changes as well (which the fixpack was supposed to deal with).



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Geek


  Reply # 1460801 3-Jan-2016 21:29
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Can you please tell me what and how the MSI option is?

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  Reply # 1460837 3-Jan-2016 21:53
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The MSI is a Microsoft installer (like an .exe file)

You can download it from Sourceforge.net 

It's the last file in the list: EPG Collector V040300 install.msi

Just download it to a folder on your computer... find the .msi file in the folder, click (or double click) on it to run the install.

From memory it will install in the original Geekzone EPG Collector directory ie where you have the previous install, but keep all the old settings including the output file directory etc.

From there it's just a matter of running the collection as you did before from the desktop shortcut



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Geek


  Reply # 1460897 4-Jan-2016 07:34
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Downloaded and ran the MSI file but I still cannot open it via the Desktop shortcut and the data collector failed at the same point.



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Geek


  Reply # 1460900 4-Jan-2016 07:52
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I re-installed V040200 to see if that still worked and yes it did so there must be an issue with V040300?

SJB

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  Reply # 1460913 4-Jan-2016 09:08
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I would de-install/delete everything and re-install.

There is nothing wrong with V4.3 once it is installed correctly. It works fine.



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Geek


  Reply # 1460915 4-Jan-2016 09:12
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Does that mean I have to re-set the config file for frequency (Tauranga) etc?

SJB

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  Reply # 1460916 4-Jan-2016 09:19
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No, that should be OK.

Incidentally, is there anything listed in the EPG Collector log file when you try and load EPG Centre v4.3? As soon as it starts it lists the version numbers of it's various components plus some other stuff so if those lines are there it is an indication that it has at least loaded and started.



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Geek


  Reply # 1460919 4-Jan-2016 09:28
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I will check that out later. what I did before the last few posts, I moved all the files in the EPG Collector folder to another newly created folder with a different name, thus leaving a clean folder for the MSI to load into. Is this the same as uninstall/deleting everything?



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Geek


  Reply # 1460956 4-Jan-2016 11:21
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Have placed all the zip download files into a new empty EPG Collector folder but am unable to find the EPG Collector log file.



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Geek


  Reply # 1460966 4-Jan-2016 11:58
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Nothing I try seems to get the latest version to run so have gone back to V4.2, which works. My PC runs on Windows 8.1 Pro. I would still like to know why the old version works but the new version does not.

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