Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1 post

Wannabe Geek


# 106530 25-Jul-2012 21:23
Send private message

Skinny service totally out? even the website is down?

I cant make and received any calls now. Anyone has the some problem of just me?

Create new topic
11 posts

Geek


  # 662039 25-Jul-2012 21:25
Send private message

Same with me.

2120 posts

Uber Geek


  # 662042 25-Jul-2012 21:29
Send private message

Seems to be affecting many people! At least the many pubescent teenagers moaning and complaining about it on the companies Facebook page.  Seems to have gone up momentarily a little while ago, but now is back down!

 
 
 
 


513 posts

Ultimate Geek

Trusted
Skinny

  # 662050 25-Jul-2012 21:39
Send private message

Dash: Skinny service totally out? even the website is down?

I cant make and received any calls now. Anyone has the some problem of just me?


Hi

Sorry we are having issues - the team are all working flat out to bring it back as soon as possible.

Regards

Paul


204 posts

Master Geek


  # 662052 25-Jul-2012 21:47
Send private message

Funny that.

Last time skinny was having issues with facebook, couldn't go onto just fb, but every other sites worked fine. Called CSR and she said they will reimburse me for lost data because all I use my phone is for fb and I had heaps of unused data.

Next thing I do not hear back at all. I emailed them enquiring about it, they require exact details of time and who advised me about reimbursing etc. I don't keep track of these things and I'm very busy from 7am and back home 9:30pm, really do not have time to go through my call history and get the exact time I called etc.

Since all the service is down and is affecting everyone I'm not going to moan about how I couldn't bid on a trademe item I've been watching for last whole week and ended just before or that my sister was waiting to get picked up and i couldn't call/text her letting her know I was running late. 

Hopefully issues are sorted asap. 

513 posts

Ultimate Geek

Trusted
Skinny

  # 662095 25-Jul-2012 22:44
Send private message

LivingSkinny:
Dash: Skinny service totally out? even the website is down?

I cant make and received any calls now. Anyone has the some problem of just me?


Hi

Sorry we are having issues - the team are all working flat out to bring it back as soon as possible.

Regards

Paul



Hi - We're back up and running and very sorry for causing issues cheers Paul

25 posts

Geek


  # 662300 26-Jul-2012 12:14
Send private message

Hi Paul,

I cannot login to my account and never received any password reset emails.

Does anyone else have this problem?

 
 
 
 


513 posts

Ultimate Geek

Trusted
Skinny

  # 662303 26-Jul-2012 12:25
Send private message

patrickslee: Hi Paul,

I cannot login to my account and never received any password reset emails.

Does anyone else have this problem?


Hi

I just popped round and asked the reps and we aren't having any complaints on this.  I suggest you give them a call 0800 4 SKINNY (0800 475 4669).  We've got one issue on the to do list which is that the secret question is case dependent and that causes problems with resets sometimes.

Cheers

Paul.

25 posts

Geek


  # 662316 26-Jul-2012 12:35
Send private message

LivingSkinny:
patrickslee: Hi Paul,

I cannot login to my account and never received any password reset emails.

Does anyone else have this problem?


Hi

I just popped round and asked the reps and we aren't having any complaints on this.  I suggest you give them a call 0800 4 SKINNY (0800 475 4669).  We've got one issue on the to do list which is that the secret question is case dependent and that causes problems with resets sometimes.

Cheers

Paul.


Thanks Paul. Will do that.

261 posts

Ultimate Geek


  # 663224 28-Jul-2012 11:35
Send private message

Both Wife's and my skinny phone unable to make calls...

Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48


CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42


Kordia offers Microsoft Azure Peering Service
Posted 6-Nov-2019 11:41


Spark 5G live on Auckland Harbour for Emirates Team New Zealand
Posted 4-Nov-2019 17:30


BNZ and Vodafone partner to boost NZ Tech for SME
Posted 31-Oct-2019 17:14


Nokia 7.2 available in New Zealand
Posted 31-Oct-2019 16:24


2talk launches Microsoft Teams Direct Routing product
Posted 29-Oct-2019 10:35


New Breast Cancer Foundation app puts power in Kiwi women's hands
Posted 25-Oct-2019 16:13


OPPO Reno2 Series lands, alongside hybrid noise-cancelling Wireless Headphones
Posted 24-Oct-2019 15:32


Waikato Data Scientists awarded $13 million from the Government
Posted 24-Oct-2019 15:27


D-Link launches Wave 2 Unified Access Points
Posted 24-Oct-2019 15:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.