Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




5 posts

Wannabe Geek


# 138193 24-Dec-2013 09:09
Send private message



Hello !



I was on 2degrees for one month and I change to Skinny Mobile 16$ prepaid offer 2 months ago. I buy a Skinny sim card in dicksmith, then I choose to keep my number on Skinny website



I use internet banking and I receive some text message to confirm operations.



It work with my previous 2degrees sim card so I know that my phone is not blocking these text...

Now I'm on Skinny Mobile and I choose to keep my number (from 2degrees to Skinny Mobile), everything is working fine on Skinny except these short number text message!


I cannot receive text from : NZ bank or overseas bank , yahoo (to confirm my email for example) , Gmail....





I already contact the support desk of Skinny Mobile but they didn't solve the problem yet, they ask me to reboot my phone and the battery. The problem is still here.



I already read post on internet about the same problem, after keeping their number from another mobile operator, they cannot receive text from their bank on Skinny Mobile....





Can someone help me please!

Create new topic
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


# 956812 24-Dec-2013 09:18
Send private message

Have you asked your bank if they have an agreement in place with Skinny?



5 posts

Wannabe Geek


  # 956814 24-Dec-2013 09:25
Send private message

Hello, the bank is société générale (bank in France) I didn 't know their is an agreement needed for this kind of text... I can receive it with my previous 2degrees sim card.

 
 
 
 


27788 posts

Uber Geek
+1 received by user: 7272

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 956815 24-Dec-2013 09:25
Send private message

Does your bank have an agreement with Skinny for these messages?

Short code / SMS services don't work across all networks, you can only use txt-a-park on Telecom and Vodafone for example.

The fact you've now said it's a foreign bank makes things a lot more complex. Foreign SMS once you port a number creates many, many issues.





5 posts

Wannabe Geek


  # 956828 24-Dec-2013 09:55
Send private message

Ok I don't think their is any agreement between my overseas bank and Skinny...

So maybe itI could be a better idea to ask Skinny for a new number?

Actually I already tell them on phone and email that I thought my number transfer has not be done correctly.



5 posts

Wannabe Geek


  # 969971 20-Jan-2014 12:33
Send private message

Hello, I swap my number to a new Skinny sim card, and I have the same problem, I cannot receive text message from overseas.... Someone can help me? Thanks

1874 posts

Uber Geek
+1 received by user: 84

Trusted

  # 969973 20-Jan-2014 12:44
Send private message

You missed the point, Skinny still doesn't have an agreement with your bank. They mentioned there was issues with international txt's and ported numbers, which by getting a new simcard you will avoid however you still have the issue with your Bank and no agreement with skinny to forward txts.
If it worked with 2degree's and its vital you have this functionality then a switch back to them is probably the only feasible way forward. You could ask skinny if they can get an agreement up and running but i don't like your chances.

2107 posts

Uber Geek
+1 received by user: 1180


  # 969974 20-Jan-2014 12:47
Send private message

The problem may still be exactly the same.

If the bank is trying to use the short code for all of NZ, but don't have an agreement with Skinny, it just won't work. If this the case, there is nothing you can do except contact the bank.




Location: Dunedin

 

 




5 posts

Wannabe Geek


  # 969984 20-Jan-2014 13:05
Send private message

Ok, thanks for your answer, I think I'll try another Telecom. Thanks

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

WLG-X festival to celebrate creativity and innovation
Posted 22-May-2019 17:53


HPE to acquire supercomputing leader Cray
Posted 20-May-2019 11:07


Techweek starting around NZ today
Posted 20-May-2019 09:52


Porirua City Council first to adopt new council software solution Datascape
Posted 15-May-2019 12:00


New survey provides insight into schools' technology challenges and plans
Posted 15-May-2019 09:30


Apple Music now available on Alexa devices in Australia and New Zealand
Posted 15-May-2019 09:11


Make a stand against cyberbullying this Pink Shirt Day
Posted 14-May-2019 20:23


Samsung first TV manufacturer to launch the Apple TV App and Airplay 2
Posted 14-May-2019 20:11


Vodafone New Zealand sold
Posted 14-May-2019 07:25


Kordia boosts cloud performance with locally-hosted Microsoft Azure ExpressRoute
Posted 8-May-2019 10:25


Microsoft Azure ExpressRoute in New Zealand opens up faster, more secure internet for Kiwi businesses
Posted 8-May-2019 09:39


Vocus Communications to deliver Microsoft Azure Cloud Solutions through Azure ExpressRoute
Posted 8-May-2019 09:25


Independent NZ feature film #statusPending to premiere during WLG-X
Posted 6-May-2019 22:13


The ultimate dog photoshoot with Nokia 9 PureView #ForgottenDogsofInstagram
Posted 6-May-2019 09:41


Nokia 9 PureView available in New Zealand
Posted 6-May-2019 09:06



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.