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513 posts

Ultimate Geek

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Skinny

  # 1071057 20-Jun-2014 15:37
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cadman: If we switch between combos do we still get to keep our rollover minutes accumulated on the previous combo? As much as I love Skinny, the site is always very light on specifics and potential pitfalls.



If you switch from the $16 Combo then you will lose any rollover minutes accumulated prior to 4th June.

If you then take the $30 Combo then you will get 300 Rollover minutes valid for 12 months. 

You can then switch back to the $16 Combo and those 300 mintes will still be accessible. 

It is covered on the website at this link: -

Rollover Minutes
Included Rollover Minutes are available to use for the full 30 days of your Combo. If you have any unused Rollover Minutes after 30 days they will rollover into your next 30 day Combo provided your Combo auto-renewed at the end of its cycle. If your $16 or $30 Combo failed to auto-renew at the end of its 30 day cycle your Rollover minutes will be frozen. To continue using these activate a new $16 or $30 Rollover Combo. You can keep and use all your Rollover Minutes for 12 months from purchase.

Any Rollover Minutes you may have accumulated before the 4th of June 2014 on a $16 Combo will have no expiry and will be used before any new Rollover minutes. If your $16 Combo fails to auto-renew at the end of its cycle for any reason, or it is cancelled at any stage, you will lose all Rollover minutes you may have accumulated prior to 4th June (they will expire at the expiry date and time of your lapsed or cancelled $16 Combo)"

Rollover minutes on the $16 and $30 Combos and Unlimited Minutes on the $40 Combo are for voice calls in NZ to any NZ and Australian standard landlines and mobile networks. Excludes premium rate numbers, other international numbers and satellite phones. Standard person to person calls only. Any non-personal, commercial, business, machine generated or automated use is prohibited.


1014 posts

Uber Geek
Inactive user


# 1071070 20-Jun-2014 15:43
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LivingSkinny:
cadman: If we switch between combos do we still get to keep our rollover minutes accumulated on the previous combo? As much as I love Skinny, the site is always very light on specifics and potential pitfalls.



If you switch from the $16 Combo then you will lose any rollover minutes accumulated prior to 4th June.

If you then take the $30 Combo then you will get 300 Rollover minutes valid for 12 months. 

You can then switch back to the $16 Combo and those 300 mintes will still be accessible. 



OK thanks. My $16 plan rolls over on 29th and I already have almost 300 rollover minutes. So there's no actual benefit to me doing that unless between now and then I burn through those 300 minute, swap to the half price $30 combo for a month to replace them, then go back onto the $16 combo next renewal...

Now THAT'S living Skinny!

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