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2432 posts

Uber Geek
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Topic # 147437 19-Jun-2014 10:55
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I signed up to skinny several months ago.
Love the $16 plan - suits me just fine - great coverage and now 4G - you seem to have fixed the bug where it decided all your credit was used up when it flicked onto 4G as well - so thumbs up here as well!

Anyway... I was pretty sure the first time I accessed voicemail that it either didnt charge or it took 1 minute off my pack.
Its too hard to go back week by week and try and find the transaction now (Hint: allow a bigger transaction report interval). Regardless of whatever it did - I am pretty sure it didnt charge me $0.18.

Just recently I see I am being charged - ok I found that listed on your website as a charge - so you arent hiding it.

I reckon people who buy prepay packs like the idea of no surprises and dont like scrappy extra charges so my suggestion is (Not sure what others think):

Instead of charging for voicemail access on top of the plan - can you just take 1 minute off the call minutes balance each time voicemail is accessed?






Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

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446 posts

Ultimate Geek
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  Reply # 1069242 19-Jun-2014 14:42
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You may be able to achieve this by calling yourself, pressing * when you hear your own voice, and entering your pin.

Maybe



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  Reply # 1069269 19-Jun-2014 15:34
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Worth a shot I suppose - thanks for the suggestion.




Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

 
 
 
 


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  Reply # 1069301 19-Jun-2014 15:54
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robjg63: Worth a shot I suppose - thanks for the suggestion.


Or call 0204 VOICE M from a differnet phone

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  Reply # 1069594 19-Jun-2014 22:20
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joff_nz: You may be able to achieve this by calling yourself, pressing * when you hear your own voice, and entering your pin.

Maybe


Can someone using Skinny please confirm if this typically works? I'm contemplating shifting from the $19 2 Degrees plan (primarily as their reception is really poor at my work), and would like to know either way before I shift. Ta...

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  Reply # 1070845 20-Jun-2014 11:29
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jonathan18:
joff_nz: You may be able to achieve this by calling yourself, pressing * when you hear your own voice, and entering your pin.

Maybe


Can someone using Skinny please confirm if this typically works? I'm contemplating shifting from the $19 2 Degrees plan (primarily as their reception is really poor at my work), and would like to know either way before I shift. Ta...


I tried it and I couldn't log in to my voicemail..




Regards,

Old3eyes


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