Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 


3047 posts

Uber Geek
+1 received by user: 746


  Reply # 1227746 2-Feb-2015 13:54
Send private message

kobiak: wierd.

but my $16 combo renewed without rollover data. I had something over 800MB which 500MB (plan data) + 500MB (bonus data) and it looked like I used ~250MB of bonus data during the last 30 days.

Should not standard 500MB rolled over to new month? Skinny shows I have 500MB only... 

Minutes is rolled over, all fine.

Thanks.


My assumption has been that rollover data becomes available only at the end of the first renewal period following the 20th of January. For example, a plan that renewed on the 23rd of January will have any data remaining at the end of that billing cycle (ie 22 Feb) rolled over, but any data that was left as of 23rd Jan will be lost (despite this date being after the 20th).

I also got the 500MB bonus back on the 13th, but assume I'll lose any of this data that's left come the 12th of Feb, but retain any leftover data from the following month onwards.

I'm sure a Skinny rep can confirm either way.

512 posts

Ultimate Geek
+1 received by user: 129

Trusted
Skinny

  Reply # 1227748 2-Feb-2015 13:55
Send private message

kobiak: wierd.

but my $16 combo renewed without rollover data. I had something over 800MB which 500MB (plan data) + 500MB (bonus data) and it looked like I used ~250MB of bonus data during the last 30 days.

Should not standard 500MB rolled over to new month? Skinny shows I have 500MB only... 

Minutes is rolled over, all fine.

Thanks.


Can you PM me your phone number please and I'll get someone to have a look

1022 posts

Uber Geek
+1 received by user: 191

Trusted

  Reply # 1227755 2-Feb-2015 14:03
Send private message

@jonathan18,  maybe you're right and I'm not supposed to get January's unused DATA rolled over to February.

@LivingSkinny, done :)





helping others at evgenyk.nz


512 posts

Ultimate Geek
+1 received by user: 129

Trusted
Skinny

  Reply # 1227761 2-Feb-2015 14:15
Send private message

jonathan18:
kobiak: wierd.

but my $16 combo renewed without rollover data. I had something over 800MB which 500MB (plan data) + 500MB (bonus data) and it looked like I used ~250MB of bonus data during the last 30 days.

Should not standard 500MB rolled over to new month? Skinny shows I have 500MB only... 

Minutes is rolled over, all fine.

Thanks.


My assumption has been that rollover data becomes available only at the end of the first renewal period following the 20th of January. For example, a plan that renewed on the 23rd of January will have any data remaining at the end of that billing cycle (ie 22 Feb) rolled over, but any data that was left as of 23rd Jan will be lost (despite this date being after the 20th).

I also got the 500MB bonus back on the 13th, but assume I'll lose any of this data that's left come the 12th of Feb, but retain any leftover data from the following month onwards.

I'm sure a Skinny rep can confirm either way.


That's correct.  Data that was granted prior to Rollover launch will expire at renewal time.

1022 posts

Uber Geek
+1 received by user: 191

Trusted

  Reply # 1227762 2-Feb-2015 14:17
Send private message

Cool, now I know that I was not supposed to get DATA rolled over.




helping others at evgenyk.nz


1 | 2 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.