Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3 posts

Wannabe Geek


Topic # 196152 20-May-2016 21:13
Send private message

Hi Guys!

 

 

 

So I'm new to New Zealand and have a Nexus 5 D820 and I bought a skinny sim to use. Before I left I checked to see if my phone would work and everything said yes, that it would work on skinny! Now that I have bought a skinny sim, I am having trouble.

 

 

 

I have got no service and I have no idea why, I'm really bad with technology and hope you guys can help solve this problem for me.

 

 

 

Thanks, I really appreciate the help :) 


Create new topic
956 posts

Ultimate Geek
+1 received by user: 346
Inactive user


  Reply # 1556574 20-May-2016 21:21
Send private message

The D820 is the north american variant which probably won't work here

 

You need the D821 which is the intl version that supports the relevant LTE bands


2344 posts

Uber Geek
+1 received by user: 373

Trusted

  Reply # 1556576 20-May-2016 21:25
Send private message

If I understand right.. You need the D281 not the D280 version to be able to use it it in New Zealand.

 

The D280 is the USA Version, the D281 is the Rest of the world version. Different supported frequencies.


 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software


3 posts

Wannabe Geek


  Reply # 1556600 20-May-2016 22:36
Send private message

Thanks for the replies but I really hope your wrong as this phone was not cheap and only a few months old. On several websites it tells me that this phone will work on skinny including the skinny website where I put in the IMEI nunber.

I'm so confused



3 posts

Wannabe Geek


  Reply # 1556601 20-May-2016 22:37
Send private message

Also it worked in Europe if that makes any difference

956 posts

Ultimate Geek
+1 received by user: 346
Inactive user


  Reply # 1556605 20-May-2016 22:55
Send private message

It might work if you disable 4G but it won't work on any LTE bands in NZ. The D281 was sold in NZ, the D280 never was so I hate to say you have the wrong phone for compatibility within NZ.

 

 

 

Also on skinny's website it does state:

 

Please note: The information in this compatibility checker is indicative only and doesn't guarantee that your phone will connect to the network so it is best to check your device's exact specifications to ensure it is actually compatible.

 

So it's not guaranteed to work if it says it will


2102 posts

Uber Geek
+1 received by user: 525


  Reply # 1556689 21-May-2016 08:47
Send private message

Also check your network mode is set to automatic (or set to WCDMA), operator selection automatic


564 posts

Ultimate Geek
+1 received by user: 71

Trusted
Lifetime subscriber

  Reply # 1556692 21-May-2016 09:04
Send private message

Have you activated your sim card by calling 456?  Also, do you have any credit on your SIM and/or subscribed to a weekly or monthly combo?


536 posts

Ultimate Geek
+1 received by user: 154


  Reply # 1556698 21-May-2016 09:24
One person supports this post
Send private message

liamrokocoko39:

 

Hi Guys!

 

 

 

So I'm new to New Zealand and have a Nexus 5 D820 and I bought a skinny sim to use. Before I left I checked to see if my phone would work and everything said yes, that it would work on skinny! Now that I have bought a skinny sim, I am having trouble.

 

 

 

I have got no service and I have no idea why, I'm really bad with technology and hope you guys can help solve this problem for me.

 

 

 

Thanks, I really appreciate the help :) 

 

 

Here are the specs for the two Nexus 5 models:

 

 

 

North America (D820) Nexus 5 model:

 

  • GSM: 850/900/1800/1900 MHz
  • CDMA: Band Class: 0/1/10
  • WCDMA: Bands: 1/2/4/5/6/8/19
  • LTE: Bands: 1/2/4/5/17/19/25/26/41


Outside North America (D821) Nexus 5 model:

 

  • GSM: 850/900/1800/1900 MHz
  • WCDMA: Bands: 1/2/4/5/6/8
  • LTE: Bands: 1/3/5/7/8/20

 

 

 

 

Skinny use the Spark network which uses WCDMA on Bands 1/5  (3G @ 2100/850 MHz) and LTE on Bands 3/7/28 (4G @ 1800/2600/700 MHz).

 

 

 

As you can see above, the D820 should be able to connect to the Skinny WCDMA/3G network, however it does not support any of the LTE/4G bands used in NZ.


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55


Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09


Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00


D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30


New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17


Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14


Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12


Framing Facebook: It’s not about technology
Posted 14-May-2018 16:02


Vocus works with NZ Police and telcos to stop scam calls
Posted 12-May-2018 11:12


Vista Group signs Aeon Entertainment, largest cinema chain in Japan
Posted 11-May-2018 21:41


New Privacy Trust Mark certifies privacy and customer control
Posted 10-May-2018 14:16


New app FIXR connects vehicle owners to top Mechanics at best prices
Posted 10-May-2018 14:13


Nutanix Beam gives enterprises control of the cloud
Posted 10-May-2018 14:09


D-Link ANZ launches Covr Seamless Wi-Fi System
Posted 10-May-2018 14:06


Telstra, Intel and Ericsson demonstrate a 5G future for esports
Posted 10-May-2018 13:59



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.