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Topic # 201930 10-Sep-2016 13:27
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When I receive a call on my iPhone 6 my 3g or 4g data connection is terminated unexpectedly.

This causes apps that require a persistent connection to fail and I lose data.

The thing is that this is a recent issue only.

Several months ago I could receive a call and my data would remain connected.

Was wondering if anyone else experienced this or have a solution.

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  Reply # 1632341 17-Sep-2016 23:04
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What version of iOS are you running?

Laptop: MacBook Pro (15-inch, 2017)
Desktop: iMac (27-inch, 2017)
Smartphone: iPhone Xs Max 256GB 'Space Grey'
Additional devices: Unifi Security Gateway, Unifi Switch, Unifi AP AC HD, Unifi Cloud Key, Apple TV 4K 64GB
Services: iCloud, YouTube Premium, Wordpress, Skinny


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  Reply # 1632344 17-Sep-2016 23:13
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Not iOS related but on the RAN side but when a call in or out happens the handset will be passed to 3G but the data session should continue on 3G packet switch while the voice call is up, Speak to the carrier


Ex JohnR VodafoneNZ 17 years 4 days


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  Reply # 1635395 18-Sep-2016 12:51
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I don't think it's an iPhone issue.  I have a Asus Zenfone on Skinny and experience the same issue with texts from the person I'm speaking to not coming through till after I hang up.

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