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139 posts

Master Geek


# 205653 21-Nov-2016 22:17
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Hi all,

 

Either I'm extremely unlucky, or am doing something really stupid.

 

I ordered a Skinny Direct sim and when I popped it into my phone (Galaxy S7), it said "No SIM" – attempts to dial 456, enable mobile data etc were all greeted by a 'not registered on network error'.  I tried the SIM in another phone (Galaxy S4) and encountered the same issue.  Called Skinny and concluded it was a faulty SIM so they sent me a new Skinny Direct sim.  Unfortunately, the exact same thing happened.  With the new sim I also tried it on a family member's iPhone 5 – who uses Skinny, so Skinny SIM's definitely work in that phone – but still no luck.

 

Am I just really unlucky and received two faulty SIM's, or is something else at play here?

 

And before you ask – yes I inserted the SIM the right way.

 

Thanks in advance!  I'm pretty perplexed as to what's going on here.

 

 


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596 posts

Ultimate Geek


  # 1675253 21-Nov-2016 22:23
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Has your phone been network locked?

 

Where did you buy it from?




139 posts

Master Geek


  # 1675254 21-Nov-2016 22:24
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skewt:

 

Has your phone been network locked?

 

Where did you buy it from?

 

 

Phone isn't network locked.  Was bought from Vodafone but has been running fine on a 2degrees SIM.


 
 
 
 


2964 posts

Uber Geek


  # 1675257 21-Nov-2016 22:28
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My thought is that you've just hit some bad luck with possibly a bad batch. 

 

3rd time lucky maybe? It does happen unfortunately.




139 posts

Master Geek


  # 1675259 21-Nov-2016 22:54
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tardtasticx:

 

My thought is that you've just hit some bad luck with possibly a bad batch. 

 

3rd time lucky maybe? It does happen unfortunately.

 

 

Yeah that does seem to be the conclusion.  Will give them a call in the morning.


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