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2256 posts

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  Reply # 1772640 29-Apr-2017 21:47
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Dkeeper:

Hi LivingSkinny:


Yes the plan you mention, which includes a modem, does seem good.  However it does nothing for the customers who do not have the ability to put in a landline and rely on the fully wireless 4G option which they are currently on.


@livingskinny: this ^^

I refuse to pay Chorus $2,600 to connect 1/2m between my copper wire and theirs, so my only option (until RBI2 fibre in 2020 for me) is a 'fixed wireless' link. If you can offer it to mobile customers, why not to fixed wireless ones too?



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Skinny

  Reply # 1773809 1-May-2017 20:04
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PhantomNVD:
Dkeeper:

 

Hi LivingSkinny:

 

 

 

Yes the plan you mention, which includes a modem, does seem good.  However it does nothing for the customers who do not have the ability to put in a landline and rely on the fully wireless 4G option which they are currently on.

 


@livingskinny: this ^^

I refuse to pay Chorus $2,600 to connect 1/2m between my copper wire and theirs, so my only option (until RBI2 fibre in 2020 for me) is a 'fixed wireless' link. If you can offer it to mobile customers, why not to fixed wireless ones too?

 

Whilst our Skinny Direct Freedom Combo has non-stop data, it also has some restrictions including throttling the speed at 22GB.  This approach wouldn't be suitable for a fixed wireless customer.  

 

Although the current fixed wireless plan is 100GB, it is possible to re-purchase during the month if that is insufficient.  

 

It is a fast moving market and we are always looking at what improvements we can make.  When we launched Skinny in 2012 our Love Bytes Data Combo included 120MB whilst our Loose Lips Talking Combo offered a whopping 10MB! 


 
 
 
 


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  Reply # 1775502 4-May-2017 12:31
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 Thanks LivingSkinny,  maybe one day it'll happen..

 

Cheers


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Wannabe Geek
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  Reply # 1777497 8-May-2017 08:22
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If we bring our own HG659 router (ie second hand) will it be supported by Skinny (obviously no warranty etc)?


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Skinny

  Reply # 1777861 8-May-2017 15:12
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kinnadian:

 

If we bring our own HG659 router (ie second hand) will it be supported by Skinny (obviously no warranty etc)?

 

 

At this point in time, we don't support anything that isn't the Skinny-supplied modem, so no, sorry. 

 

 


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  Reply # 1777913 8-May-2017 15:45
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kinnadian:

If we bring our own HG659 router (ie second hand) will it be supported by Skinny (obviously no warranty etc)?



Depends what you mean by 'support':

Will it work?
Almost certainly. And If you got it from spark or bigpipe then it will work with no configuration changes

Can u get help from skinny if you have a problem with it? Nope.

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Skinny

  Reply # 1777919 8-May-2017 15:50
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NonprayingMantis:
kinnadian:

 

If we bring our own HG659 router (ie second hand) will it be supported by Skinny (obviously no warranty etc)?

 



Depends what you mean by 'support':

Will it work?
Almost certainly. And If you got it from spark or bigpipe then it will work with no configuration changes

Can u get help from skinny if you have a problem with it? Nope.

 

That's correct, but also important to note that we don't currently allow sign up to Skinny Unlimited without a modem purchase. There's no BYO option. As @NonprayingMantis says, you could of course sign up with us, getting a modem in the process, and then plug in your own gear and have it work, but then there's no support if something goes awry with it. 

 

The bottom line is it's a lot easier to support customers if they're all on the same gear. 


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  Reply # 1777920 8-May-2017 15:51
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Well for me its not worth signing up, Bigpipe is only $10 more per month and if I switched I would have to pay $99 for this router from Skinny...plus I really like my Dlink router and it would have way more features than the Skinny one.


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  Reply # 1777921 8-May-2017 15:54
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ettexor:

 

Well for me its not worth signing up, Bigpipe is only $10 more per month and if I switched I would have to pay $99 for this router from Skinny...plus I really like my Dlink router and it would have way more features than the Skinny one.

 

 

Wonderful thing choice, people can often find something that suits them better by shopping around.





Richard rich.ms

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  Reply # 1777935 8-May-2017 16:22
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richms:

 

ettexor:

 

Well for me its not worth signing up, Bigpipe is only $10 more per month and if I switched I would have to pay $99 for this router from Skinny...plus I really like my Dlink router and it would have way more features than the Skinny one.

 

 

Wonderful thing choice, people can often find something that suits them better by shopping around.

 

 

Sort of.  Often what happens though is someone will sign up to this sort of plan as they aren't aware of the pros and cons, then the real IT person of the family gets pulled in to sort something out and finds there is a lack of choice (in modems at least) and in this case probably made worse by a 24month lock in.

 

 


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Wannabe Geek
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  Reply # 1777936 8-May-2017 16:25
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What about this as an option? https://unlimitedinternet.co.nz/unlimited-broadband/#ufb-plan

 

 

 

Can use any modem, and no contract and lowest price of all


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  Reply # 1777953 8-May-2017 17:13
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rphenix:

 

richms:

 

ettexor:

 

Well for me its not worth signing up, Bigpipe is only $10 more per month and if I switched I would have to pay $99 for this router from Skinny...plus I really like my Dlink router and it would have way more features than the Skinny one.

 

 

Wonderful thing choice, people can often find something that suits them better by shopping around.

 

 

Sort of.  Often what happens though is someone will sign up to this sort of plan as they aren't aware of the pros and cons, then the real IT person of the family gets pulled in to sort something out and finds there is a lack of choice (in modems at least) and in this case probably made worse by a 24month lock in.

 

 

 

 

Again, there is nothing stopping you using your own Router, they just won't support you with it, but it is VERY likely to work (Not sure if VLAN tagged or not) PPPoE I assume, And you've got their router to fall back on.

 

The HG659 is actually a pretty good device and gets recommended a lot here. It does everything most people need but if you want better Wi-Fi perhaps plug in an additional AP


'That VDSL Cat'
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  Reply # 1777959 8-May-2017 17:32
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Yabanize:

 

rphenix:

 

richms:

 

ettexor:

 

Well for me its not worth signing up, Bigpipe is only $10 more per month and if I switched I would have to pay $99 for this router from Skinny...plus I really like my Dlink router and it would have way more features than the Skinny one.

 

 

Wonderful thing choice, people can often find something that suits them better by shopping around.

 

 

Sort of.  Often what happens though is someone will sign up to this sort of plan as they aren't aware of the pros and cons, then the real IT person of the family gets pulled in to sort something out and finds there is a lack of choice (in modems at least) and in this case probably made worse by a 24month lock in.

 

 

 

 

Again, there is nothing stopping you using your own Router, they just won't support you with it, but it is VERY likely to work (Not sure if VLAN tagged or not) PPPoE I assume, And you've got their router to fall back on.

 

The HG659 is actually a pretty good device and gets recommended a lot here. It does everything most people need but if you want better Wi-Fi perhaps plug in an additional AP

 

 

 

 

Agreed, it can be a great modem.

 

I am personally aware that some firmwares are not so flash on this modem compared to others but hey.. software issues can always be there with the best of devices!

 

 

 

while the HG659b may not be ideal for the most techy of customers, i feel like those customers would also prefer to go with an isp which caters to network rather than a hands on low cost support model.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  Reply # 1777971 8-May-2017 18:08
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frankflintstone:

 

What about this as an option? https://unlimitedinternet.co.nz/unlimited-broadband/#ufb-plan

 

 

 

It's only 30Mbps, compared to 100Mbps on Skinny.

 

Yabanize:

 

Again, there is nothing stopping you using your own Router, they just won't support you with it, but it is VERY likely to work (Not sure if VLAN tagged or not) PPPoE I assume

 

 

VLAN untagged, PPPoE, same as Bigpipe.


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Wannabe Geek
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  Reply # 1778248 9-May-2017 08:40
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rphenix:

 

richms:

 

ettexor:

 

Well for me its not worth signing up, Bigpipe is only $10 more per month and if I switched I would have to pay $99 for this router from Skinny...plus I really like my Dlink router and it would have way more features than the Skinny one.

 

 

Wonderful thing choice, people can often find something that suits them better by shopping around.

 

 

Sort of.  Often what happens though is someone will sign up to this sort of plan as they aren't aware of the pros and cons, then the real IT person of the family gets pulled in to sort something out and finds there is a lack of choice (in modems at least) and in this case probably made worse by a 24month lock in.

 

 

 

 

If someone is genuinely "techy" then they will have their own decent router and just use the ISP-supplied modem as modem-only, passing the internet through the ethernet to your "good" router, disabling wifi on the ISP-supplied modem and letting the "good" router do the WiFi, ethernet, etc to all other devices.

 

This is what I always do with these ISP-supplied routers with a 5m WiFi range.

 

It's just discouraging that every ISP has their own proprietary modem that you have to buy and can't even supply your own of the same identical model (doesn't really make sense to me at all but whatever).


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