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Topic # 225515 22-Nov-2017 16:50
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I have recently moved to Skinny and all seems well except I cannot send or receive MMS messages. I have been in contact with Skinny and they confirm my settings are correct and are looking into it. They say no-one else is having the problem, just me.

 

Has anyone else come across this problem?

 

Thanks.


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  Reply # 1905881 22-Nov-2017 17:10
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Are the settings in one APN setup or do you have different APN's for internet and another for MMS / PXT?

 

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  Reply # 1905884 22-Nov-2017 17:13
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I am using Oreo, ver 8.0

 

Under Apns there are three items, Content, Default, and MMS. They all seem to have the same settings in them.


 
 
 
 


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  Reply # 1905889 22-Nov-2017 17:17
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Might seem a bit silly but have you tried powering your phone off and on? 

 

When I moved my wife over to skinny there were some odd network problems happening for her to and after a reboot the problems went away


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  Reply # 1905891 22-Nov-2017 17:18
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You should only need 1 or 2 APN's there is one field that will be causing the issue

 

Under the main internet APN what is in  ' APN type ' ?

 

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Ex JohnR VodafoneNZ 17 years 4 days



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  Reply # 1905892 22-Nov-2017 17:18
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Thanks but yes I have rebooted a few times.




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  Reply # 1905896 22-Nov-2017 17:24
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APN type is default,supl

 

 


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  Reply # 1905897 22-Nov-2017 17:26
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peejayw:

 

APN type is default,supl

 

 

Is that field blank on the MMS APN?

 

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Ex JohnR VodafoneNZ 17 years 4 days



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  Reply # 1905898 22-Nov-2017 17:27
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APN type on the MMS is default,mms


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  Reply # 1905901 22-Nov-2017 17:30
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Delete the other unused APN and try again

 

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  Reply # 1905904 22-Nov-2017 17:41
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There are 3 APNs. There are checkboxes next to them so I presume I have to choose one to use. However, on the Skinny site it says "Note for Android versions 4 and above you need to setup both APN and MMS profiles:" so that is a bit confusing.


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  Reply # 1905911 22-Nov-2017 17:56
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But you said you have 3 correct?

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  Reply # 1905912 22-Nov-2017 17:59
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Yes there are three with checkboxes, only one can be selected at a time, but the Skinny instructions seem to infer you have to set up two.


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  Reply # 1906137 23-Nov-2017 08:46
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I have had the same problem with Skinny with different phones for about three years. I found down loading and trying different browsers worked sometimes. I have given up on MMS now and tell people to email or send through messenger. I have my data on full time and it's cheaper than MMS.

 

P.S. I'm sure we're not the only ones with this problem. 

 

 


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  Reply # 1906139 23-Nov-2017 08:51
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Are you using WiFi or mobile data to send/receive MMS? MMS can only be sent or received via mobile data



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  Reply # 1906141 23-Nov-2017 08:55
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Mobil data, this all used to work ok on same phone with Voda.


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