Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




662 posts

Ultimate Geek
+1 received by user: 12


Topic # 226124 21-Dec-2017 17:45
Send private message

On VF I was getting 21 Mbps down 3.4 Mbps up (H+)

 

In the same location with the same phone on Skinny, the icon says 4G and I get 0.03-0.40 Mbps down but the upload is from 10-26 Mbps.

 

Tried another phone, same thing. Checked APN setting and they appear to be correct.

 

Any ideas?


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
3848 posts

Uber Geek
+1 received by user: 2196

Trusted
Lifetime subscriber

  Reply # 1923307 21-Dec-2017 18:05
Send private message

If APN was incorrect you would not connect to the internet, Approx where are you located?

 

Linux





Ex JohnR VodafoneNZ 17 years 4 days



662 posts

Ultimate Geek
+1 received by user: 12


  Reply # 1923418 21-Dec-2017 21:26
Send private message

I decided to go to the nearest two Spark sites to make sure it wasn't a location thing (even though the spark  map says my original location should have good-fair 4G coverage). After getting the same <1Mbps reading with the first site in LOS, I started to suspect something fishy was going on.

 

When I first switched to Skinny, I noticed slow loading of a couple of websites, then went straight to using Google's speed test search card button for all subsequent testing (Google speed test is where I got the 0.03Mbps number from). Well I think I made a mistake relying on Google speed test because that seems to be the source of the problem*

 

On my way to the second Spark site I started using the Ookla speed test, and that gave the expected results (~40Mbps both ways). When I got back to the first location I ever tested at, I ran the Ookla test and got 30 down 22 up (so much better than Vodafone).

 

I've also done some more "real world" testing and the web seems to be responsive. I think my initial experiences on those two websites were just flukes.

 

*The one unresolved issue: Why does the Google speedtest behave normally on Vodafone's network, but not on Spark's?


 
 
 
 


3848 posts

Uber Geek
+1 received by user: 2196

Trusted
Lifetime subscriber

  Reply # 1923430 21-Dec-2017 21:53
Send private message

What type of handset are you using make and model?

Linux




Ex JohnR VodafoneNZ 17 years 4 days



662 posts

Ultimate Geek
+1 received by user: 12


  Reply # 1923447 21-Dec-2017 22:16
Send private message

Linux: What type of handset are you using make and model?

Linux

 

Nokia 6 and iPhone SE, same behavior on both.

 

EDIT: Verified the bad google test result on both, the Nokia 6 was the one I took out to the antenna sites and got the 40/40 result on.




662 posts

Ultimate Geek
+1 received by user: 12


  Reply # 1923544 22-Dec-2017 09:14
Send private message

Tested the Google speed test again today out of curiosity. Now it's managing >1Mbps download speeds, but clearly still messed up.

 

 

 

 

 

On my wifi (Slingshot) the Google test is accurate. In both cases is says "Auckland" for the server, but I wonder if it's using different servers.


1293 posts

Uber Geek
+1 received by user: 295


  Reply # 1923576 22-Dec-2017 10:16
Send private message

Anything stand out on: https://www.google.com/get/videoqualityreport/

 

I guess we will need to wait and see if anyone else on Skinny data is experiencing similar.

 

 

Maybe Skinny doesn't like QUIC traffic?

 

If you disable QUIC protocol in Chrome/browser do you get better speed test results?

7854 posts

Uber Geek
+1 received by user: 2593

Subscriber

  Reply # 1923580 22-Dec-2017 10:23
Send private message

im not sure where you did the first test to, but using speedtest app on android i got 20/20 and im a wee way from the tower and sitting inside.




662 posts

Ultimate Geek
+1 received by user: 12


  Reply # 1923583 22-Dec-2017 10:28
Send private message

yitz: Anything stand out on: https://www.google.com/get/videoqualityreport/ I guess we will need to wait and see if anyone else on Skinny data is experiencing similar.

 

That site says you can't use it on a cellular network.

 

yitz: Maybe Skinny doesn't like QUIC traffic? If you disable QUIC protocol in Chrome/browser do you get better speed test results?

 

I can't see a way to disable that in Mobile Chrome

 

Jase2985:

 

im not sure where you did the first test to, but using speedtest app on android i got 20/20 and im a wee way from the tower and sitting inside.

 

 

The two tests in my last post were taken in exactly the same place, within a minute of each other.


1293 posts

Uber Geek
+1 received by user: 295


  Reply # 1923587 22-Dec-2017 10:29
Send private message

Jase2985:

im not sure where you did the first test to, but using speedtest app on android i got 20/20 and im a wee way from the tower and sitting inside.

 

 

You just type "speed test" or similar when on Google search in a browser, google search has it's own built in speed test.

89 posts

Master Geek
+1 received by user: 22

Trusted
Spark NZ
Lifetime subscriber

  Reply # 1923592 22-Dec-2017 10:44
One person supports this post
Send private message

Oubadah:

 

Tested the Google speed test again today out of curiosity. Now it's managing >1Mbps download speeds, but clearly still messed up.

 

 

 

(snip)

 

On my wifi (Slingshot) the Google test is accurate. In both cases is says "Auckland" for the server, but I wonder if it's using different servers.

 

 

We're taking a look at the test endpoints being used. It's safe to say that this test is not representative of the actual network performance (Skinny or Spark). Probably some sub-optimal peering or hosting at play for the test server.





My comments and remarks are not necessarily of my employer.

7854 posts

Uber Geek
+1 received by user: 2593

Subscriber

  Reply # 1923658 22-Dec-2017 12:45
Send private message

yitz:
Jase2985:

 

im not sure where you did the first test to, but using speedtest app on android i got 20/20 and im a wee way from the tower and sitting inside.

 

You just type "speed test" or similar when on Google search in a browser, google search has it's own built in speed test.

 

nope dont get that one in any of my searches (ff)




662 posts

Ultimate Geek
+1 received by user: 12


  Reply # 1923668 22-Dec-2017 13:12
Send private message

Jase2985:

 

nope dont get that one in any of my searches (ff)

 

 

 

 

Google's search page is crippled for non chrome/webkit browsers, so if you're using something like FireFox, you will not see the speedtest card.


'That VDSL Cat'
9092 posts

Uber Geek
+1 received by user: 1994

Trusted
Spark
Subscriber

  Reply # 1923727 22-Dec-2017 17:54
Send private message

The google speedtest is single threaded.

 

 

 

Have you tried logging a fault?





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


2773 posts

Uber Geek
+1 received by user: 555


  Reply # 1923784 22-Dec-2017 21:16
Send private message

Try going into chrome, options, settings and look for Data saver and turn it off.
Now try your tests.

Chrome for mobile runs everything through a google proxy - maybe that is causing some issues.




Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler



662 posts

Ultimate Geek
+1 received by user: 12


  Reply # 1924483 24-Dec-2017 11:22
Send private message

I don't know if the Google test was using the same server, but today I saw these two results that were anomalously low even with the Ookla speed test:

 

 

I noticed "Hosted by Spark" for those two (second and third down), and then that top/most recent one was "Hosted by Vodafone NZ". Seems like the Spark server might have issues. (not sure who was hosting the bottom three results because I wasn't paying attention)

 

Probably going to drive myself nuts if I keep running these faulty synthetic tests. I just have some free weekend data, so it's hard to resist!

 

54Mbps is destroying my home internet. I'm half tempted to get 4g for the home. I see 100GB plans that are reasonably priced, but there has to be some catch (throttling?). I thought part of the reason mobile data plans were so stingy was because they want to limit congestion on the network, so how do "cheap" 100GB home plans fit in with that?


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.