Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

5 posts

Wannabe Geek

Topic # 230458 24-Feb-2018 18:45
Send private message

I just got a new phone and installed the old skinny nanosim. Unfortunately, the phone cannot connect to the mobile network from my home; the connection is sporadic, in some rooms I get to see one or two bars for a few minutes then they are lost. I live in Sheffield, Canterbury. When I am in Christchurch, the phone works without any problem, and in some places in Darfield the phone can receive signals. I checked with the skinny site plugging the IMEI number of the phone and it said that the phone is not supported but this does not make sense to me. If the phone is not supported why does it catch network in Christchurch but not in Sheffield? Would greatly advice if you can advice how to fix this (without changing the phone)

Kind regards,
Arin Basu

Create new topic
'That VDSL Cat'
8259 posts

Uber Geek
+1 received by user: 1748


  Reply # 1963594 24-Feb-2018 18:49
Send private message

You will find the device is only partly supported, this will result in exactly what your getting. Lack of connectivity to parts of the network.




More than likely your device is missing U850 which is most of the Voice service. 


Hate to say it, but another device is the solution here.

#include <std_disclaimer>


Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

1479 posts

Uber Geek
+1 received by user: 464


  Reply # 1963595 24-Feb-2018 18:50
One person supports this post
Send private message

its possible the phone only supports the higher bands of the Spark/Skinny Network 2100mhz+ not the 850mhz band that most smaller areas would use, hence the signal issues in Darfield,Sheffield.

6241 posts

Uber Geek
+1 received by user: 1051

Lifetime subscriber

  Reply # 1963596 24-Feb-2018 18:50
One person supports this post
Send private message

What make/model of phone is it?


It sounds like it doesn't support 850 MHz (the core network frequency) and is only picking up the 2100 MHz infill sites.


Edit: Double snap! tongue-out

3372 posts

Uber Geek
+1 received by user: 1874

Lifetime subscriber

  Reply # 1963598 24-Feb-2018 18:58
One person supports this post
Send private message

This is not a Skinny network problem but your handset is not compatible with 3G 850Mhz

So you need a new mobile phone or change to 2Degrees / VodafoneNZ or put up with poor coverage


Ex JohnR VodafoneNZ 17 years 4 days

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Intel introduces new NUC kits and NUC mini PCs
Posted 16-Aug-2018 11:03

The Warehouse leaps into the AI future with Google
Posted 15-Aug-2018 17:56

Targus set sights on enterprise and consumer growth in New Zealand
Posted 13-Aug-2018 13:47

Huawei to distribute nova 3i in New Zealand
Posted 9-Aug-2018 16:23

Home robot Vector to be available in New Zealand stores
Posted 9-Aug-2018 14:47

Panasonic announces new 2018 OLED TV line up
Posted 7-Aug-2018 16:38

Kordia completes first live 4K TV broadcast
Posted 1-Aug-2018 13:00

Schools get safer and smarter internet with Managed Network Upgrade
Posted 30-Jul-2018 20:01

DNC wants a safer .nz in the coming year
Posted 26-Jul-2018 16:08

Auldhouse becomes an AWS Authorised Training Delivery Partner in New Zealand
Posted 26-Jul-2018 15:55

Rakuten Kobo launches Kobo Clara HD entry level reader
Posted 26-Jul-2018 15:44

Kiwi team reaches semi-finals at the Microsoft Imagine Cup
Posted 26-Jul-2018 15:38

KidsCan App to Help Kiwi Children in Need
Posted 26-Jul-2018 15:32

FUJIFILM announces new high-performance lenses
Posted 24-Jul-2018 14:57

New FUJIFILM XF10 introduces square mode for Instagram sharing
Posted 24-Jul-2018 14:44

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.