Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




674 posts

Ultimate Geek
+1 received by user: 317


Topic # 245246 25-Jan-2019 15:31
2 people support this post
Send private message quote this post

I'm getting very annoyed with the weekly texts from Skinny telling me about free data weekends. How can I make these stop?

 

I've set every notification in my account to e-mail, and special offers to e-mail only, yet I still receive these messages every single week.

 

I do not want to hear about anything via text EVER. One e-mail informing me of the 'special' is more than sufficient.


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3
2086 posts

Uber Geek
+1 received by user: 1173


  Reply # 2167473 25-Jan-2019 15:32
Send private message quote this post

Have you tried replying to the message with

STOP




Location: Dunedin



674 posts

Ultimate Geek
+1 received by user: 317


  Reply # 2167474 25-Jan-2019 15:39
Send private message quote this post

andrewNZ: Have you tried replying to the message with

STOP

 

Tried it now... we'll see what happens next week unless someone from Skinny confirms.

 

In the entire history of messages from Skinny from that number, no instructions have ever been given on how to opt-out. At the very least I would have expected a response to my messages telling me exactly what commands it accepted.


 
 
 
 


727 posts

Ultimate Geek
+1 received by user: 236


  Reply # 2167480 25-Jan-2019 16:20
One person supports this post
Send private message quote this post

I believe its a condition of the anti-spam act that recipients must be able to opt our of marketing messages via the same method of delivery and that instructions on how to opt out are also included on each message.


8215 posts

Uber Geek
+1 received by user: 2783

Lifetime subscriber

  Reply # 2167516 25-Jan-2019 17:34
Send private message quote this post

go on either the website or the app and turn them off




674 posts

Ultimate Geek
+1 received by user: 317


  Reply # 2167518 25-Jan-2019 17:40
Send private message quote this post

Jase2985:

 

go on either the website or the app and turn them off

 

 

Special Offers via text are turned off on the Website (Don't use the app, nor can I).

 


8215 posts

Uber Geek
+1 received by user: 2783

Lifetime subscriber

  Reply # 2167523 25-Jan-2019 17:45
Send private message quote this post

turn it on then off again?


BDFL - Memuneh
62694 posts

Uber Geek
+1 received by user: 13383

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 2167636 25-Jan-2019 20:23
Send private message quote this post

Jase2985:

 

turn it on then off again?

 

 

The OP already replied with STOP and it looks like it's unchecked. If it happens again then he can try that.





8215 posts

Uber Geek
+1 received by user: 2783

Lifetime subscriber

  Reply # 2167646 25-Jan-2019 20:50
Send private message quote this post

freitasm:

 

Jase2985:

 

turn it on then off again?

 

 

The OP already replied with STOP and it looks like it's unchecked. If it happens again then he can try that.

 

 

i think you will find it might have been unchecked before he replied with stop too :)

 

i had something funny go on with their notifications txts over new years they started txting me to tell me my plan was ending and i needed to top up, then that i had topped uo. i had all these turned off and never turned them on




674 posts

Ultimate Geek
+1 received by user: 317


  Reply # 2171313 1-Feb-2019 15:19
Send private message quote this post

Nope, STOP didn't work.

 

I have now tried turning the notifications on and off. I'm not expecting that to work either. If it does, it's still a bug Skinny should be fixing. Data inconsistency is bad.


6474 posts

Uber Geek
+1 received by user: 1213

Trusted
Lifetime subscriber

  Reply # 2171315 1-Feb-2019 15:28
Send private message quote this post

The opt out used to work, but with a catch: If you opted out of the notifications then you didn't get the deals either!


8215 posts

Uber Geek
+1 received by user: 2783

Lifetime subscriber

  Reply # 2171318 1-Feb-2019 15:33
Send private message quote this post

we shall see in an hour or so if it worked, i changed the special offer from txt to email


8215 posts

Uber Geek
+1 received by user: 2783

Lifetime subscriber

  Reply # 2171326 1-Feb-2019 15:46
Send private message quote this post

nope didnt work




674 posts

Ultimate Geek
+1 received by user: 317


  Reply # 2171330 1-Feb-2019 15:52
Send private message quote this post

Bugger.

 

I have sent a request to Skinny for comment, and included a link to this thread.


124 posts

Master Geek
+1 received by user: 26


  Reply # 2171331 1-Feb-2019 15:53
Send private message quote this post

SirHumphreyAppleby:

 

Nope, STOP didn't work.

 

I have now tried turning the notifications on and off. I'm not expecting that to work either. If it does, it's still a bug Skinny should be fixing. Data inconsistency is bad.

 

 

Try texting back STFU :) or just put the number on a block list.




674 posts

Ultimate Geek
+1 received by user: 317


  Reply # 2171334 1-Feb-2019 15:57
Send private message quote this post

engedib:

 

Try texting back STFU :) or just put the number on a block list.

 

 

Some of the stuff sent to that number over recent weeks was quite offensive :)

 

The problem is Skinny uses the same number for their promotional texts and account notifications. At least now account notifications are coming via e-mail. For a while I was getting texts initially at midnight, and later at 6am (I changed it), telling me my account had been topped up. I needed it to be early enough to fix payment problems before I went to work, with the renewal later in the day. Yes, I'm a cheapskate - I don't have much credit on my account so I'm free to switch providers when they annoy me with things like this.


 1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic


Donate via Givealittle


Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Amazon introduces new Kindle with adjustable front light
Posted 21-Mar-2019 20:14


A call from the companies providing internet access for the great majority of New Zealanders, to the companies with the greatest influence over social media content
Posted 19-Mar-2019 15:21


Two e-scooter companies selected for Wellington trial
Posted 15-Mar-2019 17:33


GeForce GTX 1660 available now
Posted 15-Mar-2019 08:47


Artificial Intelligence to double the rate of innovation in New Zealand by 2021
Posted 13-Mar-2019 14:47


LG demonstrates smart home concepts at LG InnoFest
Posted 13-Mar-2019 14:45


New Zealanders buying more expensive smartphones
Posted 11-Mar-2019 09:52


2degrees Offers Amazon Prime Video to Broadband Customers
Posted 8-Mar-2019 14:10


D-Link ANZ launches D-Fend AC2600 Wi-Fi Router Protected by McAfee
Posted 7-Mar-2019 11:09


Slingshot commissions celebrities to design new modems
Posted 5-Mar-2019 08:58


Symantec Annual Threat Report reveals more ambitious, destructive and stealthy attacks
Posted 28-Feb-2019 10:14


FUJIFILM launches high performing X-T30
Posted 28-Feb-2019 09:40


Netflix is killing content piracy says research
Posted 28-Feb-2019 09:33


Trend Micro finds shifting threats require kiwis to rethink security priorities
Posted 28-Feb-2019 09:27


Mainfreight uses Spark IoT Asset Tracking service
Posted 28-Feb-2019 09:25



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.