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40 posts

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# 249433 10-May-2019 15:19
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The Android app stopped working for me today. It was fine yesterday, but


today it wouldn't load any longer, claiming "something went wrong", and asking


me to try again. I did, approximately a million times, both on Wifi and 3G.



Click to see full size



So I started chatting with a guy called Rahul over their website. Rahul advised me to


reinstall the app, which I did.



Subsequently, when trying to associate my phone number with the app upon first


start, I was told that the number is invalid.



Click to see full size



Rahul suggested I poweroff and remove the SIM card, which I did, but


(obviously) that didn't fix anything (because why would it)?



For the record, I used Android logcat to look at the debug output, but there


is absolutely nothing being reported for when either error occurs.



What should I do?


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10 posts

Wannabe Geek
+1 received by user: 4


  # 2234619 10-May-2019 17:22
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@madduck - you have a pm

I work for Skinny, but I don't post in my capacity as a Skinny representative. I check the forum in my spare time, and try to help when I can. To get help from the Skinny team head to

40 posts

+1 received by user: 12

  # 2234955 11-May-2019 13:22
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This turned out to be a change on the side of Skinny, who as of Friday last week no longer support Unicode characters in profile names. So I had to change the name I used to register to plain alphanumeric, which seems a bit like devolution, but oh well.

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