Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
 
 
 

Affiliate link: Shop computers and PC accessories at Dell.

xpd

xpd
Im a pirate
10750 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

  #701917 16-Oct-2012 09:58
Send private message

Nope, no new meter. Wife is ringing power co again today to find out whats going on and we have a sparkie friend coming to check things over to be certain.

With 2 young kids as well, not having hot water may start to get a bit on the nose ;) Youngest is hard enough to get into bath at home let alone at someone elses house...




XPD^ / DemiseNZ

 

Blog         Free Games        Twitter

 

My TradeMe Goodies

 

Disclaimer - It wasn't me, the dog ate my keyboard, my account was hacked, I was drunk, ALIENS.

 

I Twitch occasionally and take part in Folding@Home


eracode

Grumpy GeeZer
4592 posts

Uber Geek

Subscriber

  #701934 16-Oct-2012 10:34
Send private message

Good that you have a sparkie friend.

If you need anyone else I can 100% recommend this guy, Rob Stevens, who looked at our cylinder on Saturday:

http://www.hotwaterfastfix.co.nz/

http://www.nocowboys.co.nz/businesses/Hot-Water-Fast-Fix-/




Sometimes I just sit and think. Other times I just sit.


 
 
 
 


xpd

xpd
Im a pirate
10750 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

  #701963 16-Oct-2012 11:16
Send private message

I can have a hot shower again!!!! :D

Wife called to say Vector just been around and found something faulty affecting a few houses in our area and have fixed it :)




XPD^ / DemiseNZ

 

Blog         Free Games        Twitter

 

My TradeMe Goodies

 

Disclaimer - It wasn't me, the dog ate my keyboard, my account was hacked, I was drunk, ALIENS.

 

I Twitch occasionally and take part in Folding@Home


eracode

Grumpy GeeZer
4592 posts

Uber Geek

Subscriber

  #702573 17-Oct-2012 15:49
Send private message

mattwnz:
eracode: Now I have to try and get Vector to reimburse me for the sparkie's bill.


Good luck with that. Did you phone your power company to report the problem, and they told you that they had no problems, so you gave them the opportunity to fix it? If so you may have a case, but otherwise I don't think they will cover it.



Just to close this off:

I hadn't phoned the power company etc - just got the sparkie in.

I was confident that we had a strong case for reimbursement, given that someone had worked on our meter box without letting us know (even though they have the right to do that) and the work had caused the fault.

Although it was Vector's responsibility to get our hot water back on again, the fault was caused by a Contact Energy contractor (weird structure and relationships here). Accordingly our claim had to be against Contact, not Vector. Emailed Contact on Monday and yesterday - they called just now saying they will reimburse us and was it OK to credit what they owe us to our power bill due to be paid later in the week. Yes, thanks.

End of story (hopefully).

Edit: Confusing typo.




Sometimes I just sit and think. Other times I just sit.


mattwnz
16761 posts

Uber Geek


  #702600 17-Oct-2012 16:45
Send private message

eracode:
mattwnz:
eracode: Now I have to try and get Vector to reimburse me for the sparkie's bill.


Good luck with that. Did you phone your power company to report the problem, and they told you that they had no problems, so you gave them the opportunity to fix it? If so you may have a case, but otherwise I don't think they will cover it.



Just to close this off:

I hadn't phoned the power company etc - just got the sparkie in.

I was?confident that we had a strong case for reimbursement, given that someone had worked on our meter box without letting us know (even though they have the right to do that) and the work?had caused the fault.

Although it was Vector's responsibility to get our hot water back on again, the fault was caused by a Contact Energy contractor (weird structure and relationships here). Accordingly our claim had to be against Contact, not Vector. Emailed Contact on Monday and yesterday - they called just now saying they will reimburse us and was it OK to?credit what they owe us?to our power bill due to be paid later in the week. Yes, thanks.

End of story (hopefully).

Edit: Confusing typo.
'

Great to hear you got a good result and they came to the party in reimbursing you.

graemeh
2078 posts

Uber Geek


  #702893 18-Oct-2012 13:02
Send private message

 Emailed Contact on Monday and yesterday - they called just now saying they will reimburse us and was it OK to?credit what they owe us?to our power bill due to be paid later in the week. Yes, thanks.


Wow!  Contact customer service has really improved, it used to be that you could never even get an answer out of them.

1 | 2 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic




News »

Slingshot offering ugly-modem to help reduce e-waste in New Zealand
Posted 30-Sep-2020 16:01


AWS launches new edge location in New Zealand
Posted 30-Sep-2020 15:35


Amazon introduces new Echo devices
Posted 25-Sep-2020 11:56


Mad Catz introduces new S.T.R.I.K.E. 13 Mechanical Gaming Keyboard
Posted 25-Sep-2020 11:34


Vodafone NZ upgrades international submarine network
Posted 25-Sep-2020 09:09


Jabra announces wireless noise-cancelling airbuds, upgrade existing model
Posted 24-Sep-2020 14:43


Nokia 3.4 to be available in New Zealand
Posted 24-Sep-2020 14:34


HP announces new HP ENVY laptops aimed at content creators
Posted 24-Sep-2020 14:02


Logitech introduce MX Anywhere 3
Posted 21-Sep-2020 21:17


Countdown unveils contactless shopping with new Scan&Go tech
Posted 21-Sep-2020 09:48


HP unveils new innovations for businesses adapting to rapidly evolving workstyles and workforces
Posted 17-Sep-2020 15:36


GoPro launches new HERO9 Black camera
Posted 17-Sep-2020 09:45


Telecommunications industry launches new 5G Facts website
Posted 17-Sep-2020 07:56


New Zealand ranks 3rd in world in GSMA index
Posted 15-Sep-2020 10:13


Trend Micro Security Suite adds web monitoring to prevent identity theft
Posted 14-Sep-2020 15:37



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.