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Ultimate Geek
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Topic # 116490 30-Apr-2013 21:55
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From Sydney Morning Herald:
Electronics giant Samsung is recalling 150,000 washing machines across  Australia after fears the top loaders are sparking fires.

The company is recalling six models of its top loading washing machines after 15 fires involving the machines across the country.

The fires were sparked by water condensing on the machine's motor connection,  NSW Fair Trading said.

NSW fire investigators raised safety concerns with the washing machines after  firefighters attended six fires linked to the product since November.

Samsung sold 150,000 machines in Australia between 2010 and 2013, including  almost 63,000 in NSW, it said.

Another 36,000 machines have been sold in New Zealand.

Fair Trading Commissioner Rod Stowe says Samsung will provide an in-house  service to fix affected machines.

In the meantime customers are advised to only do their washing if they are  present to monitor it.

"If you notice any smoke or smell coming out of the washing machine, turn off  the machine at the power point," he said in a statement.

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Uber Geek
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  Reply # 808319 1-May-2013 00:02
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I bet their in-house service to repair the machines will have quite the tally chart on the wall once this is over.





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Ultimate Geek
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  Reply # 808340 1-May-2013 07:33
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I also wonder how long before there is any publicity / notification from Samsung over here!
There was a brand of dishwasher that got a mandatory ban / recall / refund in Aussie after repair strategies still did not stop kitchen / house fires etc, and yet was still available at Noel Leemings here! (Puts cynical hat on) One way to get rid of the stock I suppose and hope we don't notice.

 
 
 
 


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Ultimate Geek
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  Reply # 809366 1-May-2013 09:34
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There was a product recall notice in today's The Press, Page 2 bottom centre, the normal location for these

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Master Geek
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  Reply # 809379 1-May-2013 09:51
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clinty: There was a product recall notice in today's The Press, Page 2 bottom centre, the normal location for these


So they have recalled NZ units as well? I might have one of the affected models, could you share any details you may have seen?

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  Reply # 809383 1-May-2013 09:54
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we have recently purchased a Samsung-what were the model numbers-we dont get the herald




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Master Geek
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  Reply # 809385 1-May-2013 09:57
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The models affected are: SW75V9WIP, SW65V9WIP, SW70SPWIP, SW80SPWIP, WA85GWGIP and WA85GWWIP.

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  Reply # 809388 1-May-2013 10:02
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Thanks for that!!
we are ok then-phew WT-H650 is our model number




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  Reply # 809391 1-May-2013 10:04
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  Reply # 809392 1-May-2013 10:07
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  Reply # 809395 1-May-2013 10:19
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msukiwi:"If you notice any smoke or smell coming out of the washing machine, turn off  the machine at the power point,"


The sad part is, that actually needs to be said... reminds me of our neighbours telling Dad (who was an electronics tech) their TV was billowing black smoke but "still working" and asking whether or not they should turn it off...

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Reply # 809696 1-May-2013 17:19
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ankit816: The models affected are: SW75V9WIP, SW65V9WIP, SW70SPWIP, SW80SPWIP, WA85GWGIP and WA85GWWIP.


Oh, goodie.  That'd be my one, then.

Rather good washing machine, to date.  Mind you, to date, it hasn't caught fire, and has washed clothes, which is pretty much all of my requirements for a washing machine.

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  Reply # 809714 1-May-2013 17:32
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I've got one too, just checked

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  Reply # 809748 1-May-2013 18:45
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Yes, me too. Have emailed them lets see if they reply else will have to pick up the phone :(

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Master Geek
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  Reply # 810484 2-May-2013 21:20
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We too have a recalled model. I have just emailed my details. I would be interested how soon we get a call and repair. Let me know how you other affected people get on please

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  Reply # 810505 2-May-2013 22:09
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I would have thought water condensing on connections would have just caused an RCD trip. clearly a bad design if it makes something else cook up in a way like that.




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