Teeps: [cut] it takes days to see your usage [cut]
Given the method and frequency of the transfer of usage data from the consumer's house to Flick, I can't work out why we shouldn't have access to this information in real time, ie on-going usage data updates following each data upload (half-hourly or something?) and - most importantly - cumulative daily usage data available at the close of each day (or by early the next morning).
Having this data available more promptly would hopefully help be understand some of the significantly higher usage spikes I see in the data.
We've been pretty happy with Flick thus far (with them about six months now?), but we're yet to go through a summer. I've not seen any information (figures or anecodtal comments) from other Flick customers as to what their summer power bills were like, but my understanding is it's this period where customers could end up paying higher unit costs than those on fixed plans. Of course, winter's been great with the high storage levels and therefore abundant power - our bill has been an average of 20% lower, according to Flick, compared to our previous provider, so it'll be interesting to see how that goes over the next six months.
Of course, usage for many should also be lower in summer (unless say high usage of air con), so this will mitigate to a greater or lesser degree the possibility of higher summer power prices...
One thing I've noticed over the past few weeks is a growing number of days where the price isn't finalised for quite a few days (so is blank until it is finalised). I'd also like them to introduce the ability to download data directly - but these kinds of things are not deal-breakers for me...
timmmay: Power generators seem to have medium term plans to shut down power stations, which could increase peak costs, but that's not for a few years and you can change any time.
gchiu: I wonder if their lack of response is due to their being stretched beyond their staffing?
Or their model is not making them enough profit to increase staffing levels?
gchiu: (snip) And yes, I know the daily costs don't add up to the ones Flick provide so maybe the charge rates are missing some other charge?
gchiu: And yes, I know the daily costs don't add up to the ones Flick provide so maybe the charge rates are missing some other charge?