Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | ... | 118
1674 posts

Uber Geek
+1 received by user: 398

Lifetime subscriber

  Reply # 1549572 10-May-2016 23:43
Send private message quote this post

I've been waiting for a fixed term price to end before I switch to Flick. I didn't mind because I was waiting for better systems. I might just keep waiting.


497 posts

Ultimate Geek
+1 received by user: 19


  Reply # 1549573 11-May-2016 00:01
Send private message quote this post

Hammerer:

I've been waiting for a fixed term price to end before I switch to Flick. I didn't mind because I was waiting for better systems. I might just keep waiting.



I'm not knocking them in price as I'm saving a decent amount compared to what I would be paying if I'd stayed with my previous provider, but it does seem to have come at a cost of customer service. I'm hoping it's just that they haven't scaled this area at the same rate as their customer base and are intending on catching up.

14138 posts

Uber Geek
+1 received by user: 2544

Trusted
Subscriber

  Reply # 1549609 11-May-2016 07:24
Send private message quote this post

Systems are immature - you have less visibility than you could, but more than most companies. You still get the good pricing, and third party alerting is moderately reliable.

 

So grumble away and use other power companies, but I've saved $600 with Flick in the past year compared with whoever I was with before - Genesis I think.





AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


497 posts

Ultimate Geek
+1 received by user: 19


  Reply # 1551203 11-May-2016 21:58
Send private message quote this post

timmmay:

 

Systems are immature - you have less visibility than you could, but more than most companies. You still get the good pricing, and third party alerting is moderately reliable.

 

So grumble away and use other power companies, but I've saved $600 with Flick in the past year compared with whoever I was with before - Genesis I think.

 

 

 

 

I don't see why people should just shut up and put up. I like Flick, and I have made bigger savings than you have in the 10 months since I switched and I would like for them to be successful, but for this to continue I think they need to make sure they don't fall behind with support and customer service.

 

I'm pretty low maintenance as I only contact as a last resort when I cannot source the answers elsewhere, but not everyone is like that, and from the twice I have contacted them (once in the first few weeks and then again in March when I was moved to a different tariff without warning) I have found them to be lacking. This, along with the delays in info coming to the Flick dashboard means I still feel the service is too geeky for mainstream, mainly because the pricing info etc requires using a few different services (e.g. www.electricityinfo.co.nz, www.em6live.co.nz & www.nodewatch.co.nz) to get up to date pricing info.

 

This makes it difficult to recommend the service to my less geeky friends, but that doesn't mean I should leave the service just because I don't look at it with blinkers on. 


14138 posts

Uber Geek
+1 received by user: 2544

Trusted
Subscriber

  Reply # 1551251 12-May-2016 07:15
One person supports this post
Send private message quote this post

I'm not saying put up with it silently, but moving to a different power company and paying more because they're not giving you information as quickly as you'd like seems like cutting off your nose to spite your face.

 

Not sure it changes whether you should recommend to less technical people. Over a year I saved $600 with a few very simple changes, using timers for dishwasher and sometimes the clothes drier. I didn't use Flick tools in that time - they're not useful - I used other tools like EM6.





AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer




726 posts

Ultimate Geek
+1 received by user: 11


  Reply # 1551274 12-May-2016 08:56
Send private message quote this post

I think we want these guys to succeed, but if they're too successful maybe no one saves in the end!

 

Aren't there other vendors moving into this space as well?


1674 posts

Uber Geek
+1 received by user: 398

Lifetime subscriber

  Reply # 1551375 12-May-2016 10:44
Send private message quote this post

gchiu:

 

I think we want these guys to succeed, but if they're too successful maybe no one saves in the end!

 

 

They should continue to be cheaper in the long term. But the user takes on significant risk which can at times produce higher costs in the short term.


14138 posts

Uber Geek
+1 received by user: 2544

Trusted
Subscriber

  Reply # 1551388 12-May-2016 10:54
Send private message quote this post

Not sure how significant that risk is. Looking back over the past year there were no events significant at that time scale level. You might find an hour or two is quite expensive one week when the NI/SI cables are down for maintenance, but the overall savings offsets it easily.





AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


214 posts

Master Geek
+1 received by user: 9


  Reply # 1564429 2-Jun-2016 17:58
Send private message quote this post

now 6pm Thursday. OMD.  does that happen a lot at all?

 

Click to see full size


21450 posts

Uber Geek
+1 received by user: 4354

Trusted
Subscriber

  Reply # 1564432 2-Jun-2016 18:00
Send private message quote this post

Huchiz:

 

now 6pm. OMD.  does that happen a lot at all?

 

Click to see full size

 

 

Think I will just go and crank the AC up and turn on the dryer on my nice constant 20ish cent power rate ;)





Richard rich.ms

623 posts

Ultimate Geek
+1 received by user: 124


  Reply # 1564446 2-Jun-2016 18:22
Send private message quote this post

richms:

 

 

 

Think I will just go and crank the AC up and turn on the dryer on my nice constant 20ish cent power rate ;)

 

 

 

 

The current megawatt price for where I am is $792.87. That would be about 80 cents per unit. I wonder how long it takes for people to get their $1,500 power bill for a winters month lol.

 

My bill is about $280 a month during winter for 27c per unit thereabouts. But 556c a unit... hmmm $5.56 for a fan heater on low for one hour lol.




726 posts

Ultimate Geek
+1 received by user: 11


  Reply # 1564486 2-Jun-2016 19:09
Send private message quote this post

I was getting a 502 gateway error on their website for a while.


57 posts

Master Geek
+1 received by user: 8
Inactive user


  Reply # 1564492 2-Jun-2016 19:22
Send private message quote this post

Good news - I finally got a price based notification tonight from the flick app when the price went up.
Average news - although the app was able to tell me the price had gone above the threshold, it wasn't able to tell me what the price actually was very often at all - "loading data......" Was a familiar sight.

Maybe lots of customers were all trying the same thing at once?



57 posts

Master Geek
+1 received by user: 8
Inactive user


  Reply # 1564495 2-Jun-2016 19:24
Send private message quote this post

apparently Geekzone thinks it's yesterday... Check the posted date...

172 posts

Master Geek
+1 received by user: 18


  Reply # 1564535 2-Jun-2016 20:10
Send private message quote this post

Date looks OK to me. Could your timezone for Geekzone forums be set incorrectly?

 

 


1 | ... | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | ... | 118
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.