Got this message on the electric kiwi website when trying to signup "Thanks for your interest in joining Electric Kiwi. Due to the current high volume of customers joining Electric Kiwi, in order to keep delivering our award-winning customer service, we are temporarily limiting new customers in some areas at this time. Check back soon as we expect to be on top of demand before too long."
I get the same, but when I try the address of our two next-door neighbours (non-Flick customers), they are both accepted. I guess it's clear, EK is rejecting only Flick customers at the moment. They are making an incorrect assumption that people will jump ship (back to Flick) when spot prices stabilise. Not impressed
I feel the assumption is quite reasonable that many will jump back from Flick. Flick customers are more switched on, excuse the pun, and I'd say the churn will spike due so that. EK will be hammered with existing and new customers, and Flick ones are more likely to jump. They could have a 6 month contract for winter joins perhaps?