Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
2888 posts

Uber Geek
+1 received by user: 378


  Reply # 1461019 4-Jan-2016 13:48
Send private message

I've seen a lot of work-men/work-women charge 1hr minimum across various trades, but this is in Auckland with a huge population. You mentioned you're in Oamaru, so my guess is they charge a little more for their minimum fee to recoup some of the travel costs if they serve over multiple towns?

7752 posts

Uber Geek
+1 received by user: 2559

Subscriber

  Reply # 1461054 4-Jan-2016 15:20
Send private message

Dingbatt: Where did the council say their responsibility ended? At your boundary?


in auckland it ends at the outlet to the water meter

check the invoice it should say why it was 1.5h

J32



79 posts

Master Geek
+1 received by user: 9


  Reply # 1461076 4-Jan-2016 16:22
Send private message

Dingbatt:
J32:
Dingbatt: Today I learned that the connection between the water mains and the house is called a 'Toby'.


I did not know that either. It was what council called it when I rang them up.


Where did the council say their responsibility ended? At your boundary?



Yes, exactly that. If it is behind the property boundary it is my responsibility. I checked the bill and it doesn't say anything about minimum charges. The back of the bill has terms and conditions, but nothing about minimum charges. Just says that services are charged at rates applicable at the date of billing.

The bill does state what they did "Investigate water leak on cold water main under fence from council toby. Attend site expose galvanised pipe work. Leaking on alkathene connection. Cut out and replace. Denzo connections and test. Client back to fill hole once dry."

All that took him less than 35 minutes. I am going to call them tomorrow and see if I can get some clarity. 

Thanks everyone!


14355 posts

Uber Geek
+1 received by user: 1866


  Reply # 1461083 4-Jan-2016 16:47
One person supports this post
Send private message

If he only spent 35 mins on the jobm, but billed for 3 times that time, then yes you will need an explanation. The bill should be accurate. Maybe they will say it was human error. 

1828 posts

Uber Geek
+1 received by user: 215
Inactive user


  Reply # 1461810 5-Jan-2016 17:13
Send private message

eracode:
MadEngineer: Today I leaned that too many people don't know what a toby is.


Often they're hard to find - Toby or no Toby, that is the question.



Sounds alot like mine I wouldn't know where to start looking as there's no obvious place and it's the same with the ETP for the phone line and drainage it's all hidden and not accessible 

31 posts

Geek
+1 received by user: 2


  Reply # 1461883 5-Jan-2016 19:32
Send private message

I had a similar experience awhile back with a new plumber.

When I questioned the extra hours, he said it was because he had his apprentice with him and if he wasn't there, it would have taken him longer to finish the job.



2543 posts

Uber Geek
+1 received by user: 340


  Reply # 1461957 5-Jan-2016 21:28
Send private message

J32: The bill does state what they did "Investigate water leak on cold water main under fence from council toby. Attend site expose galvanised pipe work.


Didn't you say that you had exposed the leaking pipe? Looks like whoever was doing the invoice thinks the plumber did the digging.

1579 posts

Uber Geek
+1 received by user: 154

Trusted

  Reply # 1461979 5-Jan-2016 21:43
Send private message

newb: When I questioned the extra hours, he said it was because he had his apprentice with him and if he wasn't there, it would have taken him longer to finish the job.<br><br><br>


Was he charging his apprentice at his rate?
Seems wrong to be doing that. Sure charge for the dude but not full plumber rate




CPU: Intel 3770k| RAM: F3-2400C10D-16GTX G.Skill Trident X |MB:  Gigabyte Z77X-UD5H-WB | GFX: GV-N660OC-2GD gv-n660oc-2gd GeForce GTX 660 | Monitor: Qnix 27" 2560x1440

 

 


21465 posts

Uber Geek
+1 received by user: 4362

Trusted
Subscriber

  Reply # 1461998 5-Jan-2016 22:09
One person supports this post
Send private message

Sounds about right then, hour minimum and apprentice at half rate.




Richard rich.ms

1619 posts

Uber Geek
+1 received by user: 416


  Reply # 1462206 6-Jan-2016 11:09
Send private message

put it down to experience of perhaps requesting an hourly rate before hand.  did they do a good job?  brush it off as getting (a good job for) what you paid for?

634 posts

Ultimate Geek
+1 received by user: 109


  Reply # 1465044 7-Jan-2016 11:50
Send private message

Sounds ripoff. Husband was a plumber, he sure didn't charge any extra hour stuff.
Worst case scenario, called out late or such, annoying customer, he'd charge $85 which was 1st hour less materials. BUt that wasn't his usual.

Least he ever charged was $10, tap washer for old lady....

41 posts

Geek
+1 received by user: 2


  Reply # 1465592 8-Jan-2016 08:53
Send private message

That why you need to be a handy man.

1619 posts

Uber Geek
+1 received by user: 416


  Reply # 1465668 8-Jan-2016 09:51
Send private message
1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.