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Topic # 195163 8-Apr-2016 13:47
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I bought a house with a new oven installed for the sale. There is no manual here but I've downloaded similar and can't find a solution to the issue I'm having but I understand it's very common problem people have. That is the oven has power out in each side and they don't work and I believe it's something to do with that clock. Sorry photo is upside down, it shows right way up on my phone. Anyone have any suggestions as to how to get the power points going. As stated it's a brand new oven so surely not faulty.


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  Reply # 1528441 8-Apr-2016 13:51
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Many of these types of ovens (well the ones I've owned at least) have fuses on board for those powerpoints.  On my ones they were accessed by unscrewing the panel on the back of that upstand with the clock etc in it.


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  Reply # 1528468 8-Apr-2016 14:13
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Is that supposed to be the new oven, because it looks ancient? I believe houses have to be sold with a working oven anyway, so you may want to contact the seller about it.

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  Reply # 1528470 8-Apr-2016 14:14
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Brand new?

 

Looks somewhat used and looks identical to one I bought new in 1988.

 

Also - Thought they retired the Shacklock brand a long while back.

 

 

 

Anyway - have you checked the fuses - seem to recall there is a fuse panel on the back of the upstand bit - around the back.





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  Reply # 1528471 8-Apr-2016 14:15
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Does the oven go? If so, then the powerpoints should.

 

If not, you need to swing the picture in the window of the clock until you get a hand symbol (actually, it looks like what is there). That puts the oven in Manual mode.

 

If the oven heats up OK (and plates work), then I'd say the fuse for the powerpoints has blown. Usually pretty easy to remove the back off these ovens and get to the wiring/fuses. Just make sure you turn the power off first, and confirm it is off.

 

 


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  Reply # 1528473 8-Apr-2016 14:17
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Sometimes, the on board power points are controlled by the timer.





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  Reply # 1528512 8-Apr-2016 15:06
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trig42:

 

Does the oven go? If so, then the powerpoints should.

 

If not, you need to swing the picture in the window of the clock until you get a hand symbol (actually, it looks like what is there). That puts the oven in Manual mode.

 

If the oven heats up OK (and plates work), then I'd say the fuse for the powerpoints has blown. Usually pretty easy to remove the back off these ovens and get to the wiring/fuses. Just make sure you turn the power off first, and confirm it is off.

 

 

 

 

I have used a similar oven.  As suggested, rotate the knob until the hand symbol appears.  

 

Silly to ask, but the side sockets  also have an on off switch on the model I have used. They should be on.




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  Reply # 1528544 8-Apr-2016 15:44
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robjg63:

Brand new?


Looks somewhat used and looks identical to one I bought new in 1988.


Also - Thought they retired the Shacklock brand a long while back.


 


Anyway - have you checked the fuses - seem to recall there is a fuse panel on the back of the upstand bit - around the back.



I bought the house October last year and the condition of the purchase was "new oven to be installed". There is a sticker from an electrician saying it was installed October last year. There were tenants here through until february, so its been used, but looks brand new. Even in that time looks like the rings were never used. Maybe its NOS, been sitting around in a warehouse forever and vendor got a cheap deal so they installed it.

I haven't checked the fuses as I didn't want to mess with it, but I see in valuation photos a jug was plugged into it, so it was going when installed.



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  Reply # 1528547 8-Apr-2016 15:49
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trig42:

Does the oven go? If so, then the powerpoints should.


If not, you need to swing the picture in the window of the clock until you get a hand symbol (actually, it looks like what is there). That puts the oven in Manual mode.


If the oven heats up OK (and plates work), then I'd say the fuse for the powerpoints has blown. Usually pretty easy to remove the back off these ovens and get to the wiring/fuses. Just make sure you turn the power off first, and confirm it is off.


 



Yes each power point has a switch, and their position seems to have no effect. I've spent 30 minutes fiddling with all different combinations and can't get them to go. Maybe it is blown fuse, however every part of oven works and I've seen this before on other oven and it came down to the silly clock. There is a thin blue hand obscured in the photo and it makes a loud click noise when it passes it, however it still doesn't turn power points on.

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  Reply # 1528573 8-Apr-2016 16:25
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If it s new, it should have a good warranty on it, so you could contact the manufacturer. You don't want to be mucking around with it for safety reasons. They would also be able to tell you if it us in fact new. But it looks ancient, unless they haven't updated their models for decades. If you Google sshacklock, new ovens should come up, which they don't so not sure if the brand is even being sold now! Pretty sure f&p took it over and have sold under the f&p brand for many years, but could be wrong.

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  Reply # 1546334 3-May-2016 21:40
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pull the oven out and have a look at the back there should be a panel saying fuse, it will probably be on the right hand side of the oven and have a porcelan fuse holder with a re wirable fuse in it and that will be your problem more than likely


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  Reply # 1546339 3-May-2016 21:56
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I'm pretty sure I googled Shacklock once because we have an ancient Shacklock here and they haven't been sold since the early 90s or so. My suggestions (many of which are similar to other poster) would be:

 

Find out who installed it - if its new old stock then the better be prepared to warranty it since that definitely isn't a new design and if its been sitting in a box since the late 80's thats probably not ideal (although they're somewhat hard to break power plug fuses being the exception).

 

If its in manual mode - the hand symbol, its likely to be the fuse so maybe get the installer to come back and fix it seeing as if it was sold as new it hasn't been even a year yet...

 

It may pay to check you actually got a new oven because if not time to look at having this addressed by the people you purchased the house off as either they or the installer have been taking the piss.

 

That said, if this is 'new' what did the house have previously if you can remember or ideally have photos (maybe from the listing) - if this is an upgrade the previous one must have been a relic. Seems more likely they never changed it out and just hoped you'd accept it.


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  Reply # 1546343 3-May-2016 22:03
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Just looking at the crud in the bottom of the clock (behind the glass) makes me think this thing is faaaar from new!


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  Reply # 1546384 3-May-2016 22:39
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As you have the hand symbol in the window, at 9 o'clock - you need to turn one of the buttons on the right hand side until the red hand "clicks" into position behind the hour hand. Sorry, not sure which button.


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  Reply # 1546485 4-May-2016 09:36
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Others have said most of this already, but...

 

If it's a Shacklock, it's certainly not new. Fisher & Paykel bought Shacklock in the mid 1950s and stopped selling stoves with that brand more than a decade ago. If the sale and purchase agreement for your house said a new stove would be installed then you have been ripped off.

 

Often more functions than just the oven cavity are controlled by the automatic/timer function, so make sure the stove is in Manual mode. This is done by turning one of the two knobs on the right (when the picture is the right way up) of the clock until a hand is shown in the window at the 9 o'clock position. You then need to line the red "hand" on the clock up with the hour hand - you will probably have to push the Start Time knob in and then turn it to do this. If the oven cavity then works in manual mode the problem is most likely the fuses for the power sockets. I've known these to blow many times on different upright stoves, usually because people plug all sorts of high current-drawing things into them.

 

Finally, if you don't have the manual for this specific stove, contact F&P Customer Care directly on 0800 372 273. I've done this a few times and they've been very helpful. If you can tell them the model name and/or number they may be able to email you a PDF of the user manual - they have for me twice, once for an old second hand stove my in-laws bought.


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  Reply # 1546851 4-May-2016 21:04
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Tried out the side power outlets on an old shacklock oven - similar to the one in the photo, maybe older and the control panel in brown.

 

Power is available from the side sockets regardless of the clock setting ie:  hand symbol, 0 ,  or minutes set to.

 

The clock timer is for the oven elements only.  Hand symbol for power always ON  for the oven , 0 for off and minutes for oven on timer.

 

This is true for both the side sockets which have  separate ON/OFF switches.

 

Maybe its a blown fuse . 


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