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BDFL - Memuneh
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  Reply # 1799725 13-Jun-2017 23:20
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I don't think that a company investing in a bit of marketing means they're charging too much. 





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  Reply # 1799728 13-Jun-2017 23:47
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freitasm:

 

I don't think that a company investing in a bit of marketing means they're charging too much. 

 

 

 

 

Sorry, should have been clearer, I was referring to the kickback offer to convince that customer to not switch to Flick. Although it would be easier to weigh things up if it was known how much the kickback offer was, and if there was a min fixed term to remain a customer to qualify for it. The fact that they got offered a kickback to remain implies that Powershop were making a large profit off that customer.

 

I agree with you about pure marketing costs though. As marketing budget divided by customer base or potential customer pool size is likely to be very small on a per customer basis. And even if divided by number of new signups will still probably be small per customer.

 

 

 

 

 

 






 
 
 
 


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  Reply # 1799760 14-Jun-2017 08:12
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Powershop continues to overcomplicate and obfuscate the purchase of electricity. I never buy anything that isn't at least 10% off, so the specials have become a total Briscoes style own-goal. I've only once ended up in the red due to insufficient specials lol. The whole exercise seems like a waste of my time, though the app is pretty streamlined.

 

I often try to compare with the other providers, but most do not provide pricing on their websites. Consumer power switch is a waste of time - I put in a year's peak & off-peak usage & they still overestimate my bill by $300.

 

The only reason I stick with Powershop is that when I occasionally total up what I paid over a 12 month period, as well as what I used, I've so far been unable to find a competitor that a) publishes prices and b) would have been cheaper.  YMMV. The biggest saver for me is hot water being ripple controlled to only run on night rates - this alone has saved me $100s every year.


BDFL - Memuneh
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  Reply # 1799844 14-Jun-2017 09:26
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RmACK:

 

The only reason I stick with Powershop is that when I occasionally total up what I paid over a 12 month period, as well as what I used, I've so far been unable to find a competitor that a) publishes prices and b) would have been cheaper.  YMMV. The biggest saver for me is hot water being ripple controlled to only run on night rates - this alone has saved me $100s every year.

 

 

So at the end Powershop is not a bad proposition then... It may be hard to navigate or provide a not great Customer Experience when it comes to pricing but it's still better than others that either don't publish prices or don't make them clear.

 

 





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