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  # 1756192 4-Apr-2017 11:11
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networkn:

 

 

 

That is actually not necessarily true. An Extended warranty may give you protection above and beyond what the CGA does. For example, we bought a kettle, they threw in the extra warranty free. It gives us immediate replacement of a suitable or better device on the spot. We have already used this once, when we had an issue with it. We took it back, they gave us another on the spot. The entire process took under 5 minutes. They were entitled to take it and test it which would have left us with no kettle for a few days at least. 

 

What an extended warranty is not, is a replacement of your basic rights under law. This doesn't mean they don't have value. They are NOT allowed to represent an extended warranty as performing the same functions as your basic consumer rights.

 

Extended warranties may also cover your device for a longer period than even consumer says it should be covered. 

 

 

A note, extended warranties may only be able to be used for a replacement once. I ran into that way back in the days of Palm PDAs.


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  # 1756195 4-Apr-2017 11:13
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timmmay:

 

networkn:

 

 

 

That is actually not necessarily true. An Extended warranty may give you protection above and beyond what the CGA does. For example, we bought a kettle, they threw in the extra warranty free. It gives us immediate replacement of a suitable or better device on the spot. We have already used this once, when we had an issue with it. We took it back, they gave us another on the spot. The entire process took under 5 minutes. They were entitled to take it and test it which would have left us with no kettle for a few days at least. 

 

What an extended warranty is not, is a replacement of your basic rights under law. This doesn't mean they don't have value. They are NOT allowed to represent an extended warranty as performing the same functions as your basic consumer rights.

 

Extended warranties may also cover your device for a longer period than even consumer says it should be covered. 

 

 

A note, extended warranties may only be able to be used for a replacement once. I ran into that way back in the days of Palm PDAs.

 

 

 

 

Not our one. Covers us for all faults that occur during the extended warranty period. 

 

 


 
 
 
 


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  # 1757089 5-Apr-2017 15:14
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We have a Samsung for last 4 years.

 

We chose it  because it is quiet and did not have a cutlery tray at the top.

 

While we love it when its working, problem it that it has been a mechanical dog!

 

The motherboard has gone several times, the wire spring on door has gone and hoses need replacing.

 

While we were covered by warranty, when it breaks next time we will have to pay so will look for new machine.

 

 

 

 

 

 


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  # 1757092 5-Apr-2017 15:19
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D1023319:

 

We have a Samsung for last 4 years.

 

We chose it  because it is quiet and did not have a cutlery tray at the top.

 

While we love it when its working, problem it that it has been a mechanical dog!

 

The motherboard has gone several times, the wire spring on door has gone and hoses need replacing.

 

While we were covered by warranty, when it breaks next time we will have to pay so will look for new machine.

 

 

 

 

 

 

 

 

 

 

If it breaks again in the next 5 years, you will be covered under warranty for the 10 years the consumers institute says it should last. 

 

I'd argue at this point, you'd have a reasonable argument already for insisting the retailer replaced it. It's clearly a lemon.

 

 

 

 


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  # 1757150 5-Apr-2017 16:09
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Personally I think dishwashers expected life should be less, because they are used everyday and have a hard life, and a lot of moving parts and involve water. So I would expect 8 years(which is when mine tend to die), especially for the cheap ones you can now buy for just $500. Although if you are paying $2000 Miele, then you would expect that to last longer,especially as they do advertise that they are designed to last. But if consumer says 10 yrs min, they are the experts.


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  # 1757182 5-Apr-2017 16:27
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mattwnz:

 

Personally I think dishwashers expected life should be less, because they are used everyday and have a hard life, and a lot of moving parts and involve water. So I would expect 8 years(which is when mine tend to die), especially for the cheap ones you can now buy for just $500. Although if you are paying $2000 Miele, then you would expect that to last longer,especially as they do advertise that they are designed to last. But if consumer says 10 yrs min, they are the experts.

 

 

I'm with you. But 4 years and 4 faults is rubbish. 

 

They kinda need to break it down into price categories. Say 6 Years under $1000 and 8 years for 1000-1800 and 10 years over $1800 or something. 

 

 


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