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  # 1844865 11-Aug-2017 01:06

fizzychicken:

 

Didn't read the small print. Actually I just didn't read the regular text right below where I was clicking.

 

I had a scheduled period of disconnected power at my house this month on 03/08 so on the night of 02/08 I changed the hour of power to 6am to 7am and set up all stuff like heating to warm the house before the power cutoff at 8am. On the night of the third I changed it back to my normal 9am to 10am free hour. Of course I didnt read that it changes for the very same day, not the following day like I thought it would, so what I ended up with was 6am to 7am on 02/08 when I hardly used any power and 9am to 10am when the power was disconnected, resulting in 0% power saved over two days instead of what would have probably been 12%ish. It's my fault for not reading it clearly but I think allowing someone to change an hour of power for a time that has already passed is a bit odd, especially when the graph never shows the current date and the final dates that are on there are always estimates.

 

I think long enough has passed now to realise that I should stop looking at their website because the data cannot be trusted until the bill is produced, Im either having to point out to them when I had no power or the usage reporting changes from estimated to actual at unknown and inconsistent times. Currently I think I would have been better sticking to Genesis.

 

 

 

 

Im sure there was someone who said that they self monitor their power consumption, And their system analyses their daily usage and sets the hour of power to whatever allowable time slot had the highest usage.

 

 

 

Also not all smart meters seem to be able to report power disconnection and reconnection times. So a power cut just appears as missing data, as the system isn't smart enough to figure out why the data is missing. Hopefully EK are also taking register reads. (remote readings of what the current total usage reading is). And then adding up all of the 1/2 hour usage data and comparing to the register reads. Meaning that any over billing or under billing should get automaticly flagged.






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  # 1892394 30-Oct-2017 08:29
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Used $2-45 yesterday, all charges included. Turned off the one hour of HW heating boost this morning, will leave the one hour at night on as thats hour of free power, so HW charges are goneburger for a few months (We have solar HW)


 
 
 
 


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  # 1911897 2-Dec-2017 09:07
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I got a notification today that prices were going up a little, and that they hadn't in the past two years.

 

Fixed cost: staying at $1.6348

 

Variable cost: Moving from $0.1565 to $0.1701

 

That's still not bad, and the free hour of power's good. Going to have to switch from heating to air conditioning in that hour soon though, and moving it around.


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  # 1911910 2-Dec-2017 10:04
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timmmay:

 

That's still not bad, and the free hour of power's good. Going to have to switch from heating to air conditioning in that hour soon though, and moving it around.

 

 

Surprised you haven't already with the scorcher weather Wellington has had! Have changed to a 9.30pm free hour of power for the last couple weeks to take advantage of a cool house come time for bed.  I just got the email from them too.  On a side note they need to change their email Name they send with as it just shows up as lower-case 'info' in the sender.


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  # 1911918 2-Dec-2017 10:29
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timmmay:

 

I got a notification today that prices were going up a little, and that they hadn't in the past two years.

 

Fixed cost: staying at $1.6348

 

Variable cost: Moving from $0.1565 to $0.1701

 

That's still not bad, and the free hour of power's good. Going to have to switch from heating to air conditioning in that hour soon though, and moving it around.

 

 

Agree. Im not sure if they are being billed more from generators, or they are adding a buffer to accrue for winter, either way I cant complain


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  # 1911925 2-Dec-2017 10:39
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itxtme:

 

Surprised you haven't already with the scorcher weather Wellington has had! Have changed to a 9.30pm free hour of power for the last couple weeks to take advantage of a cool house come time for bed.  I just got the email from them too.  On a side note they need to change their email Name they send with as it just shows up as lower-case 'info' in the sender.

 

 

It's still a little cold in the morning, so I still have the heating come on at 5am, plus hot water, dishwasher, etc. We're using air con in the evenings set at 22. You can't really blast air con if you're in the room because it gets so cold.

 

It might be time to change the free hour. I'm thinking either 4pm to pre-cool the house on days we're not there or 9pm. 4pm is less practical for dishwasher, clothes drier, but by 9pm the house is already fairly cool. 9pm seems more practical.


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  # 1912081 2-Dec-2017 20:21
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Same email here. Our usage cost per kWh goes from $0.2087 to $0.2312 (both excl GST). That's a fair hike (>10%) so it would effectively wipe out our Hour of Power savings.

 

 

 

 


 
 
 
 


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  # 1912085 2-Dec-2017 20:31
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Kraven:

Same email here. Our usage cost per kWh goes from $0.2087 to $0.2312 (both excl GST). That's a fair hike (>10%) so it would effectively wipe out our Hour of Power savings.


 


 



Is it still cheaper than mainstream companies? Flick is an option but with another potentially dry summer if do your research first.

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  # 1912137 2-Dec-2017 21:55
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timmmay:

Is it still cheaper than mainstream companies? Flick is an option but with another potentially dry summer if do your research first.

 

Not really keen on going back to Flick, even with the $75 they offered me to come back. Too much mucking around watching the needle. I'll probably take a look at other companies sometime in the New Year and compare again.


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  # 1986654 1-Apr-2018 08:05
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I had an idea how to better use my free hour of power but I'm not sure if it'll work. We often use the clothes drier in that free hour, but sometimes for a large load it doesn't finish in the hour. Assuming no fuses blow, would putting a heater in the room with the vented clothes drier dry the washing faster? The air would be warmer, so I have to guess yes but I'm not sure how much it would help.

 

Are there any downsides? You might not do it with delicate clothes, for example, but towels no problem.

 

 


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  # 1986662 1-Apr-2018 08:23
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I would suspect the dryer would have a safety cut out and if the air became significantly hotter than designed it may result in the dryer stopping thinking its over heating ? 


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  # 1986739 1-Apr-2018 12:07
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The room might be 24 degree instead of using outside air at 15 degrees. Dryers are dumb, a heater, a fan, and a motor, though it is auto sensing.

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  # 1987782 3-Apr-2018 17:44
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Note to all: after daylight savings the free hour calculation seems off. I changed all my timers clocks and checked the programs, so everything starts at 21:00. Usually a peak shows at 21:30 in the EK dashboard, but for Sunday 1st it's showing at 22:30.

 

I've queried with EK. Live chat has escalated to the billing team, who will get back me. I expect it could take a bit of time to work out, they've got a lot of data.


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  # 1987822 3-Apr-2018 18:57
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My readings for Sunday 1st seem OK.

 

I note that the power usage graph shows a 2 hour slot between 2 & 3am at the end of daylight saving. 

 


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  # 1987823 3-Apr-2018 18:58
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I know that not all meters are the same, and different corrections are applied to different meters. Could be complex.


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