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274 posts

Ultimate Geek


  #1995732 13-Apr-2018 20:41
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@trig42 I am bit away from the outage area fortunately. However problem still on



274 posts

Ultimate Geek


  #1995734 13-Apr-2018 20:46
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So I have talked with neighbors and they are all having same problem. voltage fluctuating low as 60v to 180v up and down. suggested to them to shut off the main switch but no one want to lose light at the house even its dim. Vector never answer phone. lodged numerous outage report by the app, not a single response. people on the other side of road does not have such problem so it seems on our side of road only.

 
 
 
 


586 posts

Ultimate Geek


  #1995915 14-Apr-2018 09:38
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Shin: So I have talked with neighbors and they are all having same problem. voltage fluctuating low as 60v to 180v up and down. suggested to them to shut off the main switch but no one want to lose light at the house even its dim. Vector never answer phone. lodged numerous outage report by the app, not a single response. people on the other side of road does not have such problem so it seems on our side of road only.

 

 

 

If others in your neighborhood don't want to follow advice, each to their own, but as others have commented and I will reinforce, you are in a very dangerous and potentially fatal situation.

 

Can you go elsewhere until the fault is resolved?

 

 




274 posts

Ultimate Geek


  #1995919 14-Apr-2018 09:43
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@hsvhel not with 3 kids and 4 adults two are elderly. its 3-gen household. hard to move anywhere unless prearranged long time ago. what I frustrated is the Vector is not responding at all after numerous attempts. I wonder whether should I call 111 for this.

Devastation by stupidity
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Uber Geek

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  #1995921 14-Apr-2018 09:57
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Just my opinion but I think you need to get an acknowledged expert to back you up. Get an electrician in, have him/her say you are in danger, then call 111.

 

 





I don't think there is ever a bad time to talk about how absurd war is, how old men make decisions and young people die. - George Clooney
 




274 posts

Ultimate Geek


  #1995924 14-Apr-2018 10:05
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@Rikkitic talked abt it with local electrician he kept saying its Vectors to solve and do not want to involved in much.

9802 posts

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  #1995926 14-Apr-2018 10:06
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so you have called 0508 832 867 and pressed 1?


 
 
 
 




274 posts

Ultimate Geek


  #1995927 14-Apr-2018 10:08
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@Jase2985 for a report fault? yes tried and waited more thab 45min, no answer. if its for life threatening question, no I still not sure whether its that serious and thought it would just direct to 111 anyway

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  #1995929 14-Apr-2018 10:13
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well people have reported to you to turn the breaker off cause you could get a shock, to me thats life threatening.

 

just keep waiting on the line, you need to report it and if you keep giving up it will just keep delaying a resolution.

 

111 aint going to do much as they dont deal with the lines. likely tell you to call vector.


Devastation by stupidity
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Uber Geek

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  #1995938 14-Apr-2018 10:32
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Contact news media. John Campbell loves this kind of thing. Say your lives are in danger. Publicity moves mountains when companies don't want to respond. 

 

 





I don't think there is ever a bad time to talk about how absurd war is, how old men make decisions and young people die. - George Clooney
 


9802 posts

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  #1995943 14-Apr-2018 10:45
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Rikkitic:

 

companies don't want to respond. 

 

 

 

 

but you dont know they dont want to respond though. they are hugely busy, 2 different storms in a matter of days, 200k people with out power, hell in my suburb alone there were 4-5 different places where trees fell on power lines, in some cases they were easy fixes, others took a couple of days.

 

thats way to extreme at this point.

 

vector have also stated they will be dealing with larger areas first as they are the biggest wins in terms of people getting power back.

 

has the OP tried using the Vector APP to log a fault if they cant get through on the phone?

 

you NEED to log a fault regardless or no one will know there is a problem.


745 posts

Ultimate Geek

Trusted

  #1995947 14-Apr-2018 10:52
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Please dont call 111. There is nothing Police, Fire or Ambulance are going to be able to do for you. You will tie up a valuable resource that could be potentially required elsewhere to save lives or property.

Devastation by stupidity
12478 posts

Uber Geek

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  #1995955 14-Apr-2018 11:04
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Jase2985:

 

but you dont know they dont want to respond though. they are hugely busy, 2 different storms in a matter of days, 200k people with out power, hell in my suburb alone there were 4-5 different places where trees fell on power lines, in some cases they were easy fixes, others took a couple of days.

 

thats way to extreme at this point.

 

 

I do realise this is an exceptional situation, but surely there ought to be a mechanism for dealing with life-threatening circumstances (if that is what they are). If OP or others are truly in danger and they can't reach anyone, what the hell are they supposed to do?

 

 





I don't think there is ever a bad time to talk about how absurd war is, how old men make decisions and young people die. - George Clooney
 


9802 posts

Uber Geek

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  #1995957 14-Apr-2018 11:08
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Call the number and press 1 like mentioned, log a fault.


158 posts

Master Geek


  #1995960 14-Apr-2018 11:21
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If your neighbours are experiencing the same fluctuating low voltage, then it’s a dropped transformer fuse. Ringing 111 or evacuating the house is just crazy!

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