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4 posts

Wannabe Geek


Topic # 240307 1-Sep-2018 08:34
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Hi Everyone,

 

 

 

First time asking a question in Forum. Apologies if some of the information is missing.

 

 

 

I currently have an Elite S Lite AAP Arrowhead Alarm System in the house.

 

 

 

 

 

 

On Wednesday, 29th August 2018, I got an alarm technician to install the IP Module and a TRX Module for using keyfobs to arm and disarm the house with garage door functionality on it as well. (The photo does not show the two added modules).

 

 

 

Since then the Alarm Kypad has been showing two things:

 

1. CF (on the display)

 

2. Trouble (red light)

 

 

 

 

 

 

Please note the App on my phone works fine. I havnt experienced any issues with any functionality of the Alarm System.

 

 

 

I have contacted the Technician who has guided me through rebooting the Alarm System which hasnt helped and the issue is back again.

 

 

 

I can follow instructions on changing the code and time so I am confortable programming the Alarm as long as I have instructions to follow.

 

 

 

I’m running out of options at the moment. Any help or suggestions?


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Uber Geek
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  Reply # 2082217 1-Sep-2018 09:16
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This is a dialler kiss of failure, means that the IP module may not be correctly configured to provide the correct feedback information to the alarm panel.

 

 

 

 




4 posts

Wannabe Geek


  Reply # 2082225 1-Sep-2018 09:41
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Thanks gregmcc, appreciate your quick response.

This morning I checked the alarm again and now the CF and trouble are no longer showing on the keypad.

This could be an intermittent problem. Would it still be worth getting the tech to look into this or is there something I can do to resolve this issue if it continues to happen?

However, for the time being I think it would be best to keep an eye on it and see if the issue returns again.

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  Reply # 2082227 1-Sep-2018 09:45
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AAP systems are good to use, but the support is somewhat lacking, I suspect the CF will return.

 

You can plug the IP modules in to your network and go to 192.168.1.100 and browse the web interface

 

 

 

 




4 posts

Wannabe Geek


  Reply # 2082260 1-Sep-2018 11:16
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You were right about it returning. The CF and Trouble issue is back. I’ll try the IP Address you gave me in a few hours and see if I can get through. I’ll let you know how I get on. Thanks for your help on this one.

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  Reply # 2082335 1-Sep-2018 12:34
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@SS789, have PM'ed you.


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4 posts

Wannabe Geek


  Reply # 2082467 1-Sep-2018 16:24
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@Jamesrt - Thanks James for the Documents. I'll go through them and see what I can find out.

 

@gregmcc - thanks for the idea of logging into the Web UI.

 

 

 

The CF and Trouble light has gone away for the time being. I have managed to access the IP Module via it's IP Address. However, the IP address is not static, DHCP is currently enabled. Not sure if I should change it to static or leave it as is.

 

 

 

Not sure what else I'm looking for in the IP Module Web UI.

 

 

 

I'll now wait for the CF to be displayed with the Trouble light on. Once that appears in on the keypad, I'll try to access to the IP Module and see what if I can access it and what information I can see. I could try restarting it via the Web UI and see if that makes a difference when the trouble light is on.


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