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2674 posts

Uber Geek


# 253243 2-Aug-2019 22:19
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Hi folks, just wondering what Heat Pump brands you folks recommend? We're thinking about getting one installed soon and after seeing the other thread about Panasonic's just wanted to hear everyone's opinions and experiences with the brands. My initial research is leaning towards Mitsubishi due to its exceptional quietness.

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3660 posts

Uber Geek


  # 2287895 2-Aug-2019 22:47
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If quietness is important to you then you can't beat a Mitsubishi although it is gonna hurt the wallet.

I have used a Panasonic and a Fujitsu and they can both be very noisy.

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Uber Geek

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  # 2287896 2-Aug-2019 22:53
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We have owned a Fujitsu, 2 Mitsubishi, a Panasonic and a Daikin. 


I wouldn't touch a Fujitsu with a 50 foot pole despite during a recent installation, it being around $300 cheaper. The after sales service was appalling. In terms of preference probably Mitsubishi first, then Daikin and then Panasonic but honestly, I'd be happy with any of those brands. 




13310 posts

Uber Geek

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  # 2287898 2-Aug-2019 23:01
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We have 4 Fujitsu heat pumps.




They were installed 12 years ago and have run smoothly ever since. Unlike @networkn the installer who did ours has been absolutely fine - but I as with all such things, that just depends on the company doing the work, I guess. We have them serviced (annually if I remember to arrange it) and that is it.


Being 12 years old, they do not have anything fancy like wifi control though.




If I lived down south, I would buy Daikin. Everyone I know down there swears by their performance in lower outside temperatures.

2674 posts

Uber Geek


  # 2287900 2-Aug-2019 23:13
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What are the price range on the Mitsubishis?


And re nothing fancy like wifi control, you could get something like this for pretty cheap! Or this for a bit more dearer.

4859 posts

Uber Geek


  # 2287908 2-Aug-2019 23:34
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I have 4x Mitsubishi. Didn't buy the official wifi cos you can DIY with an ESP8266 for cheap. I almost have a couple ready to sell (wifi ESP bits).

Daikin were about the same price when I had 3 installed, but can't do DIY wifi and they stopping doing wifi at all for a while (for some reason) around the time I got mine installed.

Probably would have been happy with either, but I had 1x existing Mitsi and my OCD wanted them to match

Twitter: ajobbins

15219 posts

Uber Geek


  # 2287926 3-Aug-2019 07:08
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I have an eight-year-old 7kw Daikin and a 6 year-old 10kw Fujitsu Nocria. The Fujitsu is powerful but quite loud, and has a couple of weird little limitations that don't make a lot of difference but are annoying. The Daikin is a slightly smaller model but a lot quieter.

Key feature for me would be a 7 Day timer with multiple changes possible each day. I wouldn't care if it's from an app, Wi-Fi, or a remote. For my old heat pumps I use a third-party solution.

In general I would buy the Daikin again but I probably wouldn't buy the Fujitsu.

310 posts

Ultimate Geek

  # 2287928 3-Aug-2019 10:16
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I have 2 fujs, about 5 years old, and just replaced a 10 year old fuj with a Daikon.
After the replacement my learning is make sure it's right sized for the space. I always thought our old fuj was noisy, but it turns out it was undersized and was always working too hard. Any brand is likely fine - size seems to be the key issue.
The Daikon is noisy for 5/10 minutes when it warms up, then is nearly silent.


175 posts

Master Geek

  # 2288995 3-Aug-2019 11:49
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I have a Fujitsu which stopped working 3 times in 5 years. Turns out the punters that installed it, hadn't put enough refrigerant in it with the install which fried the same part every time.


The guys that came out to fix it have been great to deal with, the original installer had gone bust.. I can hazard a guess why..


Other than that the unit has been fine and just ordered a Fujitsu setup for our new house. Looked at Mitsubishi but it was significantly more expensive









1785 posts

Uber Geek

  # 2289003 3-Aug-2019 12:16
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I have a  Fujitsu floor unit. Have yearly professional clean, clean the filters myself about once every two weeks when running all the time.


10 years plus old and still going good.

12 posts


  # 2289054 3-Aug-2019 12:27
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I'm the guy who made the Panasonic thread.


I'll go against the grain and say I wish I had just got another Gree unit(s) instead of the Panasonic.  I don't know how many suppliers install them in NZ, but the model I have is better than the Fujitsu and obviously much better than the Panasonics.


I have the one with the digital temp display which is wifi enabled, and it has so many more features than both the other brands combined and have never had any issues with it.


But yeah if you want one of the main brands, I'd personally avoid the Panasonics (at least the new models)

881 posts

Ultimate Geek

  # 2289115 3-Aug-2019 13:50
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We have a Toshiba 5kw since 2011 and have had lackluster performance, we just had it serviced by a company that was not the installation company and the heat sensor is right up against the wall.


We stayed at an Air BnB in Rotorua a few weeks ago and they had a old Daikin floor mount and it was amazing, we are looking at replacing our Toshiba with a Mitsubishi or Daikin 


The issue we have now is finding a good company to install, one was very expensive, the other has horrible reviews online so we are not going with them.


You might be interested in this.



I know enough to be dangerous

144 posts

Master Geek

  # 2289118 3-Aug-2019 14:14
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The house we bought has a Fujitsu in the lounge, which works about 80% of the time. The other 20% of the time when it doesn't work it throws out an error that says the outdoor unit has failed, this happens at the most random times and it doesn't matter about the outdoor temperature.


After getting someone in to have a look, I was quoted $1,800 to replace the main board in the outdoor unit which may or may not solve the problem.


So I'm looking at replacing the whole unit, a neighbour is a Mitsubishi installer so I think he'll get the job.

4367 posts

Uber Geek

  # 2289122 3-Aug-2019 14:49
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I was going to go daikin, but salesperson convinced me to go with fujitsu which I was initially against. 


Our fujitsu is very quiet, the indoor unit is barely audible in quiet mode.  Outdoor unit is as quiet as could be expected too. Neighbours certainly couldn't really hear too much when it is running. 


There are lots of negative fujitsu reviews, but, they also sell the most, so to be expected. 


Anyway, we are very happy with the fujitsu, installed feb this year. My concern is rusting, they don't guarantee against that. Only time will tell. 

15219 posts

Uber Geek


  # 2289237 3-Aug-2019 16:19
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My eight or so year old Fujitsu hasn't rusted. I've had it serviced twice, just for maintenance. The manual doesn't mention or recommend annual servicing, I think that's largely a money making scheme for installers.

606 posts

Ultimate Geek

  # 2289260 3-Aug-2019 17:34
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Our old place we installed a floor mount panasonic and were very happy with it. Ran like a champ in palmy weather and only once or twice in the mornings did it stop on order to defrost the outdoor unit. It was in our lounge and wasnt very loud, also happily heated our small 100 sqm 60s brick house pretty well. No issues over the 6 years we had in the house. Would happily buy anothwr model again (except we have gas heating in the new house).

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