Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1040 posts

Uber Geek


#257116 16-Sep-2019 12:56
Send private message

Hi all,

Pretty sure I know the answer, but if you have something that fails under warranty or under the CGA - let's say a car part that needs to be installed by a qualified technician - does the retailer have to cover the installation of the replacement part, or just arrange a replacement?


Create new topic

mdf

2434 posts

Uber Geek

Trusted
Subscriber

  #2318468 16-Sep-2019 13:03
Send private message

CGA applies to both goods and services. If you paid for the tech the first time, CGA should apply to the replacement.

 

I have seen practical difficulties where party A sells a good then party B installs it. Finger pointing usually results. But if party A sells and installs, then there is no doubt that a replacement also includes an install.


mdf

2434 posts

Uber Geek

Trusted
Subscriber

  #2318470 16-Sep-2019 13:04
Send private message

Depending on the circumstances, manufacturer has the right of repair too. They don't necessarily have to provide a replacement for you to have installed by your chosen tech.


 
 
 
 




1040 posts

Uber Geek


  #2318473 16-Sep-2019 13:12
Send private message

mdf:

 

Depending on the circumstances, manufacturer has the right of repair too. They don't necessarily have to provide a replacement for you to have installed by your chosen tech.

 

 

 

 

Yeah, your scenario above is apt; part was sold by retailer (A) but installed by tech (B) - I'm happy for A to use their own tech this time around though.  I'm certain it's not an installation issue though, as two of these items were installed in the same place at the same time, and the other hasn't missed a beat.


140 posts

Master Geek


  #2319837 18-Sep-2019 15:12
Send private message

I am in the same position, I bought an induction cook top from trade depot, had it installed by an electrician I know, and have since found out some of the digital display does not work. So to return it ill need the sparky back to disconnect it, and then ill need him back again once the replacement goes in. who pays for the sparky?


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Vodafone mobile data plans with unlimited data
Posted 26-Feb-2020 06:55


Vodafone launches innovation initiatives to help businesses use 5G
Posted 26-Feb-2020 05:00


Ultimate Ears HYPERBOOM brings massive sound and extreme bass
Posted 25-Feb-2020 09:00


Withings launches three new devices to help monitor heart health from home
Posted 13-Feb-2020 20:05


Auckland start-up Yourcar matches new car buyers with dealerships
Posted 13-Feb-2020 18:05


School gardens go high tech to teach kids the importance of technology
Posted 13-Feb-2020 11:10


Malwarebytes finds Mac threats outpace Windows for the first time
Posted 13-Feb-2020 08:01


Amazon launches Echo Show 8 in Australia and New Zealand
Posted 8-Feb-2020 20:36


Vodafone New Zealand starts two year partnership with LetsPlay.Live
Posted 28-Jan-2020 11:24


Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26


New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25


N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22


Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.