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108 posts

Master Geek

  #2424356 20-Feb-2020 10:18
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I've been with OurPower since August 2018.  No issues.  Already had a WEL smart meter when I took over the tenancy.  Weekly billing can be annoying if you run a flat and like to send out the bills to flatmates though (5 bills a month vs 1 or 2).


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108 posts

Master Geek

#2424358 20-Feb-2020 10:22
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MrAmerica: Probably explains why WEL stopped the Day Night rates in Wellington, gearing up to supply themselves?




WEL is not the lines company in Wellington.  WELs area is a smallish patch of the country including Hamilton, Huntly, Raglan and extends from Meremere to North of Pirongia in the Waikato.




Wellington Electricity are the lines company in Wellington.





168 posts

Master Geek

  #2424370 20-Feb-2020 10:40
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Signed up a week ago, waiting on the changeover. Genesis kindly charged me a $150 contract cancellation fee. Nice of them. Even so the flate rate with ourpower is lower than the controlled rate I was paying, never mind the anytime rate or the daily line charges. By my calculations it'll take about 3 months to save that cancellation fee.

2 posts

Wannabe Geek

  #2424379 20-Feb-2020 10:50
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Oh no! It looks like we can’t service that property


I get this message Any idea why







There's several reasons it could be.


1) WEL isn't your lines company - if you live on the edge of hamilton you may actually be with another lines company (if it finds your ICP in the search then it's in the region, otherwise I think it says it can't service your area)


2) Your property is too new and isn't in the database yet


3) Your gas line is too close to your meter (current limitation of WEL smart meters)


4) Your smart meter doesn't communicate with the grid 




easiest way to findout is to use the contact to them.


4624 posts

Uber Geek


  #2424381 20-Feb-2020 10:51
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I live in Hamilton WEL area



Send their support team an email with your address and they will advise you further.

Do whatever you want to do man.


321 posts

Ultimate Geek
Inactive user

  #2424383 20-Feb-2020 10:53
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Thanks  I have done that

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