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2112 posts

Uber Geek

Lifetime subscriber

#272051 7-Jun-2020 17:29
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Contract coming to end in a month, night weekend rates 20% higher then paying now, day rates just over 10% higher.

 

More concerned about conditions as I'll check price comparisons else where.

 

10% prompt payment discount (no contract needed), replaced with 6% contract discount, 2% direct debit discount, and 1% email bill discount.

 

So offering 1% less discount with strings attached. The 6% contract discount implied I only had a month to accept offer, otherwise maybe lower amount.

 

Late payers are now hit with new clause, $14 may be charged for late payments, so late payment replaced with something else instead of loss of prompt payment discount.

 

The big one that concerns me is now when on open term have to give three days notice to leave.

 

What does this mean? Before just notified gaining company and they handled everything. Wonder how they'll enforce this and if it's an attempt to get around the new law making win backs illegal.

 

https://www.stuff.co.nz/business/121555761/genesis-energy-admits-hundreds-of-breaches-of-winback-ban

 

Edit: I can't find a direct link to website with it on, it’s an email link with lots letters and numbers in it, so link may be identifying.

 

Copy and paste from web page:

 

  •  

    • you may cancel this Plan at any time by giving us 3 days’ notice. If you have selected to fix your term and you cancel this Plan before the end of your fixed term, you may be charged an early termination fee of $150 per fuel type. 
  • You will be billed monthly, if your payment is overdue you may be charged a late payment fee of $14.

 


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2112 posts

Uber Geek

Lifetime subscriber

  #2500167 7-Jun-2020 20:10
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Done a bit looking around. In Christchurch cheapest rate around 17.5 cents 24 hours, after taking into account discounts, rewards.

 

Vs after discounts roughly 11 cents night/weekend 27 cents other times Genesis.

 

Power switch recommended Energy Online saving $96  a year, but doesn't probably take into account $50 credit Genesis offering to sign contract plus the extra 3% off a month. It only had 6%, where as in email got offered 9%, and then there's random free power periods, got 10 hours last month.

 

Last month roughly used 200 day, 600 units night/weekend so the night savings are worth it for my use, vs 24 hour flat rate, so looks like will be staying where am for next year.

 

Still curious what the three day notice means for ending the plan, for when outside contract.

 

 


1767 posts

Uber Geek


  #2500170 7-Jun-2020 20:18
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ALL of these flippin energy companies are a PITA to compare and all scre* you over as soon as they can after joining.


 
 
 
 


112 posts

Master Geek


  #2500175 7-Jun-2020 20:40
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I reckon there's too many to choose from, which only leads to confusion when trying to compare one to the next because of the special offers each one wants to give you. That "free" TV or fridge really isn't free at all!

 

What I only care about is the unit cost and daily rate. A simple credit upon joining would be easy to work out as well.

 

But just like ISPs, the power companies only seem to give the best deals to new customers which is a PITA when you're an existing customer and have no reason to move except to get a sharper deal.


339 posts

Ultimate Geek


  #2500176 7-Jun-2020 20:49
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rugrat:

 

Done a bit looking around. In Christchurch cheapest rate around 17.5 cents 24 hours, after taking into account discounts, rewards.

 

Vs after discounts roughly 11 cents night/weekend 27 cents other times Genesis.

 

Power switch recommended Energy Online saving $96  a year, but doesn't probably take into account $50 credit Genesis offering to sign contract plus the extra 3% off a month. It only had 6%, where as in email got offered 9%, and then there's random free power periods, got 10 hours last month.

 

Last month roughly used 200 day, 600 units night/weekend so the night savings are worth it for my use, vs 24 hour flat rate, so looks like will be staying where am for next year.

 

Still curious what the three day notice means for ending the plan, for when outside contract.

 

 

 

 

Energy Online is Genesis. Call Energy Online and they will also offer you a signing credit..usually $100.




2112 posts

Uber Geek

Lifetime subscriber

  #2500178 7-Jun-2020 20:52
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JayADee:

 

ALL of these flippin energy companies are a PITA to compare and all scre* you over as soon as they can after joining.

 

 

Flick was a fun one for one of their plans. Two free litres of fuel from Z for every $100 spend and 2 hours of average power a day free each month.

 

Think it was 24.x cents a unit. Valuing Petrol between $1.50 and $2 a litre equates 3-4% discount. 2 hours is 1/12 of a day, so thats about 8.3% discount.

 

24*12.3% is 2.95, so after rewards that one comes to approx 24-2.95=21.05 cents so not a good deal compared to 17.5 cents.

 

My maths could be wrong, it gave me a bit of a laugh.


548 posts

Ultimate Geek


  #2500180 7-Jun-2020 20:55
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I had the same last month. Went through to disputes and ended up accepting 0.72% increase. Was 20.33%


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