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Benoire

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  #2541831 15-Aug-2020 18:23
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Yup we've lodged the claim today, potentially quite extensive damage to multiple rooms and the floor :-(


MadEngineer
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  #2541873 15-Aug-2020 18:25
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If you come to a brick wall with your insurance ask if they can provide a compassionate payout. Workmate had this with a slow leak and they were paid out at 50%.

 
 
 
 


Paul1977
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  #2544940 20-Aug-2020 09:44
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MadEngineer: If you come to a brick wall with your insurance ask if they can provide a compassionate payout. Workmate had this with a slow leak and they were paid out at 50%.

 

Our policy had a maximum cap on a payout for "gradual damage" and it wasn't very high (only about $1500 from memory) - other companies probably have similar clauses. That's possibly what your workmate came up against.

 

The OP should have better success since it was from a sudden and obvious event.


Benoire

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  #2544946 20-Aug-2020 09:51
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yep we have up to $2000 for hidden water issues but this was an obvious failure and we're now in the claim process with the AA; have got chemdry out with fans and dehumidifiers before the assessors come out.


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