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628 posts

Ultimate Geek
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Topic # 83494 17-May-2011 21:41
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I recently installed a basic towel rail timer (4 hours twice a day), I think the brand was 'Celsius'?

Anyway, it's a worthless POS, more than an hour out after eight days.

Does anyone have one worth recommending?

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19282 posts

Uber Geek
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  Reply # 470284 17-May-2011 21:47
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return it and ask for your money back

628 posts

Ultimate Geek
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  Reply # 470328 17-May-2011 22:51
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johnr: return it and ask for your money back

Well that's the embarrassing part, the invoice seems to have completely disappeared into thin air. I'm usually good with receipt-keeping, and I've found every Electrical Direct invoice *save* the one for the damned timer. Even more extraordinary, I don't even have the order confirmation email - I have four 'dispatch' emails from ED, but only three 'order received's, and the fourth would have been the timer order. o_O

It was only $40, and the packaging says 'must be installed by registered electrician' anyway (does an EAS cert count?).



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Uber Geek
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  Reply # 470346 17-May-2011 23:18
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Not tried it, but Intelliswitch. Designed, developed and manufactured in NZ, available direct from the manufacturer. Good support I believe. Email them and ask about accuracy.

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  Reply # 470418 18-May-2011 10:14
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I have been using the same timer, with the same issue.

Impel, the suppliers in NZ have just issued a general recall of the product. It can be replaced with a different brand or a Celsius one that works at no cost to you.

Their phone number is 800 432 333.

They won't need your proof of purchase, I'm sure.

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