Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




138 posts

Master Geek


# 110605 12-Oct-2012 14:27
Send private message

Yes its been off for over 12 hrs....their 0800 number had an auto message that their "radio" network was out and they were looking at it urgently...

Anyone know what happened...its the longest outage I have had for years I think... normally just an hour or so...Laurie

Create new topic
30 posts

Geek

Trusted
Compass Communications

  # 700210 12-Oct-2012 14:44
Send private message

Hi Laurie,
    this was a known issue with our RADIUS server, that was affecting a small number of our customers. This was resolved as of 2pm today.

The RADIUS server looks after internet username authentication, so while the issue was present, you would not have been able to connect to the internet.

We're monitoring this closely but I'm confident the issue is fixed. Apologies for any inconvenience caused. Please try your internet connection now and PM me if you are still experiencing connectivity issues. Regards,

Ryan @Compass



138 posts

Master Geek


  # 700314 12-Oct-2012 17:23
Send private message

Hi Ryan,

Thanks for the info. we are back online ok...at 1430 ok... btw we couldn't make outbound phone calls on the VOIP phone, but we did get one inbound call.

Rgds.....Laurie

 
 
 
 


30 posts

Geek

Trusted
Compass Communications

  # 700321 12-Oct-2012 17:30
Send private message

Hi Laurie,
    thanks for letting me know. I've asked one of our techs to get in contact with you to test your line. Should be done sometime this evening but if you don't hear from anyone, please contact Compass Tech Support on 0800 640840 or log a support request via MyCompass on our website www.compass.net.nz. Kind regards,

Ryan @Compass



138 posts

Master Geek


  # 700359 12-Oct-2012 18:30
Send private message

Hi Ryan, thanks, we got the call ok and all good. It was really an FYI for yourselves...Regards Laurie

Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.