Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




48 posts

Geek
+1 received by user: 1


Topic # 236054 15-May-2018 20:19
Send private message quote this post

Hi,

 

Just wanting some feedback on fibre speeds, I have just recently signed up to compass on a 100/20 plan

 

however, these speeds seem some what slow, my previous ISP maintained a stable 100/20 minimum.

 

 

Surely I must have been put on the incorrect plan?


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
22023 posts

Uber Geek
+1 received by user: 1604

Trusted
Lifetime subscriber

  Reply # 2016492 15-May-2018 20:24
2 people support this post
Send private message quote this post

Is this test done over Wi-Fi or Ethernet?

 

John





Ex JohnR VodafoneNZ 17 years 4 days



48 posts

Geek
+1 received by user: 1


  Reply # 2016493 15-May-2018 20:25
Send private message quote this post

Ethernet


 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
3507 posts

Uber Geek
+1 received by user: 1993

Trusted
Spark NZ

  Reply # 2016507 15-May-2018 20:41
One person supports this post
Send private message quote this post

You're highly likely to be on a Chorus 30/10 (actually 5x/1x) profile... It could either be a normal part of a provisioning process that might fix itself in a day or so, or you may need to ask for it to be looked into. (The giveaway here is the very consistent speed at those levels)

 

Cheers - N


7561 posts

Uber Geek
+1 received by user: 2451

Subscriber

  Reply # 2016531 15-May-2018 21:31
One person supports this post
Send private message quote this post

sounds like its been misprovisioned as 50/10




48 posts

Geek
+1 received by user: 1


  Reply # 2017200 16-May-2018 21:06
Send private message quote this post

Thanks John, N & Jase for your comments,

 

I will have too ask some questions, its been 48 hours since connection, however why would

 

and how would a wrong provision be done? excuse my ignorance but is it still just an incorrect 

 

keystroke for assignment?

 

Cheers

 

D


1131 posts

Uber Geek
+1 received by user: 248


  Reply # 2017214 16-May-2018 21:13
Send private message quote this post

Have you received confirmation of which plan you have been put on? I would give them a call.

 

 

Although if you haven't already, try power off the ONT for 10-15 minutes then turn it back on and then run another speed test to check whether there be a difference in speeds. The ONT is the white box where the fibre comes in with Chorus logo on it.

301 posts

Ultimate Geek
+1 received by user: 56

Subscriber

  Reply # 2017226 16-May-2018 21:48
Send private message quote this post

Interestingly, I'm on 100/20 with Spark, and recently I've been getting 100/30 rather consistently.  I'm not going to complain.





gml


'That VDSL Cat'
7745 posts

Uber Geek
+1 received by user: 1567

Trusted
Spark
Subscriber

  Reply # 2017230 16-May-2018 21:59
Send private message quote this post

mdav056:

 

Interestingly, I'm on 100/20 with Spark, and recently I've been getting 100/30 rather consistently.  I'm not going to complain.

 

 

if you flick me your account i'm happy to look..

 

 

 

Suspect chorus may have left you on 100/50? 





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


301 posts

Ultimate Geek
+1 received by user: 56

Subscriber

  Reply # 2017234 16-May-2018 22:09
Send private message quote this post

hio77:

 

mdav056:

 

Interestingly, I'm on 100/20 with Spark, and recently I've been getting 100/30 rather consistently.  I'm not going to complain.

 

 

if you flick me your account i'm happy to look..

 

 

 

Suspect chorus may have left you on 100/50? 

 

 

I'm sure Spark didn't leave me on 100/50 as it's been a very consistent 100/20 since November last year.

 

Thanks, but I think I'll keep my head down!





gml




48 posts

Geek
+1 received by user: 1


  Reply # 2017839 17-May-2018 18:40
Send private message quote this post

Ok fellow zoners, had a reply today and from ISP end they are saying that the provisioning 

 

is correct? I've run other tests to other servers and things just get from bad to worse, I had 

 

a solid 100/20 also on spark but I maybe moving soon hence the shift to a non-contract.

 

What could be up? or down :-) to be exact.

 

Cheers

 

D

 

 


22023 posts

Uber Geek
+1 received by user: 1604

Trusted
Lifetime subscriber

  Reply # 2017853 17-May-2018 18:59
One person supports this post
Send private message quote this post

@iDruid I would go back again and ask them how / what they checked?

 

John





Ex JohnR VodafoneNZ 17 years 4 days



48 posts

Geek
+1 received by user: 1


  Reply # 2017868 17-May-2018 19:23
Send private message quote this post

Hey, I could post what they sent me but I don’t think
That’s fair either or is it? They pretty much said they checked
Their end and with chorus and my provisioning is correct
They sent me a screenshot of a dashboard app I’m guessing

Cheers
Dan

22023 posts

Uber Geek
+1 received by user: 1604

Trusted
Lifetime subscriber

  Reply # 2017869 17-May-2018 19:28
Send private message quote this post

Of course you can post it just leave out any personal information

 

John





Ex JohnR VodafoneNZ 17 years 4 days



48 posts

Geek
+1 received by user: 1


  Reply # 2017870 17-May-2018 19:29
Send private message quote this post

@linux ok will do within the hour 👍



48 posts

Geek
+1 received by user: 1


  Reply # 2017874 17-May-2018 19:40
Send private message quote this post

@Linux   -  three days earlier was stable 100/20

 

 

 

 

 

 

The plan provisioning on our end and Chorus’s end is 100/20 as per the provisioned plan in the screenshot above.

 

 

 

Can you please advise if the speed test was run with a direct connection via Ethernet or Wireless?

 

Can you also attempt different servers and see if the result remains the same?

 

Final step would be an Ethernet connection to ONT (Fibre box) and see if the results are the same.

 

 

 

Kind Regards,

 

 

 

 


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

ASB first bank in New Zealand to step out with Garmin Pay
Posted 23-May-2018 00:10


Umbrellar becomes Microsoft Cloud Solution Provider
Posted 22-May-2018 15:43


Three New Zealand projects shortlisted in IDC Asia Pacific Smart Cities Awards
Posted 22-May-2018 15:14


UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55


Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09


Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00


D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30


New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17


Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14


Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12


Framing Facebook: It’s not about technology
Posted 14-May-2018 16:02


Vocus works with NZ Police and telcos to stop scam calls
Posted 12-May-2018 11:12


Vista Group signs Aeon Entertainment, largest cinema chain in Japan
Posted 11-May-2018 21:41


New Privacy Trust Mark certifies privacy and customer control
Posted 10-May-2018 14:16


New app FIXR connects vehicle owners to top Mechanics at best prices
Posted 10-May-2018 14:13



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.