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6 posts

Wannabe Geek


Topic # 237507 5-Jun-2018 19:36
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Just wondering when the mail server will be up again. It has been down for a week so far. Strange that their web site still reports that their network is all good, just as it did last Monday when I rang them and was assured that the fix was 24 to 48 hours away. And on Friday when the answer was early evening.

 

I wonder how they will send out  this months invoice? 


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6 posts

Wannabe Geek


Reply # 2039530 18-Jun-2018 11:21
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After three phone calls I finally spoke to a tech who understood what had happened (twelve days later). My account had been deleted! time to reinstate my account 2 days Down time 14 days!

 

No one has been interested enough to follow up on this. Even though their customer satisfaction questionnaire was filled out indicating that I would like a followup phone call.     


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