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343 posts

Ultimate Geek
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  Reply # 680243 1-Sep-2012 22:53 Send private message

This looks great - I was just about to sign up and get a second phone line via Telecom (we currently have Naked broadband, but need a regular line as well), could I just sign up for this or is that something that you guys aren't supporting just yet?





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Uber Geek
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  Reply # 680255 1-Sep-2012 23:44 Send private message

They were discussing this on the radionz tech program. One thing I liked the sound of, was that they said that the unused broadband quota rolls into the next month if you don't use it, so doesn;t expire. It would be good if other providers did this too.

 

 



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  Reply # 680264 2-Sep-2012 01:11 Send private message

mattwnz: They were discussing this on the radionz tech program. One thing I liked the sound of, was that they said that the unused broadband quota rolls into the next month if you don't use it, so doesn;t expire. It would be good if other providers did this too.


Kinect/TrustPower have been doing that for years on selected plans. I think the trend these days is to offer caps large enough so that it becomes a non-issue.


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Biddle Corp
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  Reply # 680280 2-Sep-2012 08:06 Send private message

CamH: This looks great - I was just about to sign up and get a second phone line via Telecom (we currently have Naked broadband, but need a regular line as well), could I just sign up for this or is that something that you guys aren't supporting just yet?


If you need a line just for voice it may or may not be a smart move. If you just want voice calling a VoIP line would be way smarter and save you around $40 per month. If you want a regular POTS like and live in Christchurch or Wellington this is only going to cost you $41.60 with Telecom anyway so you're still be saving $

343 posts

Ultimate Geek
+1 received by user: 40


  Reply # 680473 2-Sep-2012 17:57 Send private message

sbiddle:
CamH: This looks great - I was just about to sign up and get a second phone line via Telecom (we currently have Naked broadband, but need a regular line as well), could I just sign up for this or is that something that you guys aren't supporting just yet?


If you need a line just for voice it may or may not be a smart move. If you just want voice calling a VoIP line would be way smarter and save you around $40 per month. If you want a regular POTS like and live in Christchurch or Wellington this is only going to cost you $41.60 with Telecom anyway so you're still be saving $


We've currently got VoIP but need POTS as well, which is the reason for the second phone line, and really, at $10 or so extra, I would much rather pay that and have a backup broadband connection, or something that I can connect our hotspot too so that visitors aren't using up my speed and bandwidth :) 





ajw

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  Reply # 680481 2-Sep-2012 18:13 Send private message

CamH: This looks great - I was just about to sign up and get a second phone line via Telecom (we currently have Naked broadband, but need a regular line as well), could I just sign up for this or is that something that you guys aren't supporting just yet?


Have you tried the address checker on their website yet, flip says so far only 60% of the country is connectable with them.

343 posts

Ultimate Geek
+1 received by user: 40


  Reply # 680600 2-Sep-2012 23:24 Send private message

ajw:
CamH: This looks great - I was just about to sign up and get a second phone line via Telecom (we currently have Naked broadband, but need a regular line as well), could I just sign up for this or is that something that you guys aren't supporting just yet?


Have you tried the address checker on their website yet, flip says so far only 60% of the country is connectable with them.


Yep we're within their zone, just need to figure out now if I can sign up as a "second phone line". Will call them tomorrow





172 posts

Master Geek
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Flip NZ

  Reply # 680644 3-Sep-2012 08:44 Send private message

CamH:
ajw:
CamH: This looks great - I was just about to sign up and get a second phone line via Telecom (we currently have Naked broadband, but need a regular line as well), could I just sign up for this or is that something that you guys aren't supporting just yet?


Have you tried the address checker on their website yet, flip says so far only 60% of the country is connectable with them.


Yep we're within their zone, just need to figure out now if I can sign up as a "second phone line". Will call them tomorrow


Hi CamH,

We don't do second lines as they can be costly and complex to install.

Flip is just focusing on primary lines at the moment.

Good to hear this though - definitely taking note of the demand for it. 




flip.co.nz

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  Reply # 680702 3-Sep-2012 10:20 Send private message

CamH:
sbiddle:
CamH: This looks great - I was just about to sign up and get a second phone line via Telecom (we currently have Naked broadband, but need a regular line as well), could I just sign up for this or is that something that you guys aren't supporting just yet?


If you need a line just for voice it may or may not be a smart move. If you just want voice calling a VoIP line would be way smarter and save you around $40 per month. If you want a regular POTS like and live in Christchurch or Wellington this is only going to cost you $41.60 with Telecom anyway so you're still be saving $


We've currently got VoIP but need POTS as well, which is the reason for the second phone line, and really, at $10 or so extra, I would much rather pay that and have a backup broadband connection, or something that I can connect our hotspot too so that visitors aren't using up my speed and bandwidth :) 


If you want POTS and VOIP, then you only need one phone line, surely?

185 posts

Master Geek
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  Reply # 687712 18-Sep-2012 13:38 Send private message

I understand Flip is only available on certain cabinets and exchanges, but what is weird is this. Apparently Flip is not available at my address but it is available next door on both sides and across the road and even the front flat which shares what i believe is the same line fom the same road side pillar. Could this be a mistake on Flips address ID system or is it genuinely not available?

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Master Geek
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Flip NZ

  Reply # 687715 18-Sep-2012 13:47 Send private message

It's the nature of exchange coverage unfortunately it's down to a house level.

Always good to double check though. Give us a call on 0800 60 SALES and we can try from our end.
 




flip.co.nz

185 posts

Master Geek
+1 received by user: 6


  Reply # 687720 18-Sep-2012 13:53 Send private message

Further to my last post: It looks like Flip's address finder is the issue, theres 4 or 5 different listings for my address. It's 204B and 204/B and 2 - 204 and then the list repeats again, each brings a different result to if Flip is available. Maybe Flip need to take a look at the address finder?

453 posts

Ultimate Geek
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  Reply # 688121 19-Sep-2012 12:07 Send private message

Has anyone had flip installed?
I'm sure many people here would like to know how it went..... I don't think anyone would use flip here as "geeks" tend to use more then what's on offer but you may know someone who has signed up?

I'm thinking of signing my grandfather I've set him up with dialup of what he uses once a month or less.




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ajw

1306 posts

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  Reply # 688125 19-Sep-2012 12:11 Send private message

Nebbie: Has anyone had flip installed?
I'm sure many people here would like to know how it went..... I don't think anyone would use flip here as "geeks" tend to use more then what's on offer but you may know someone who has signed up?

I'm thinking of signing my grandfather I've set him up with dialup of what he uses once a month or less.


They do have some feedback here.

http://support.flip.co.nz/categories/20038073-customer-forums

And also on their facebook page.

185 posts

Master Geek
+1 received by user: 6


  Reply # 688449 19-Sep-2012 21:19 Send private message

They don't offer "Wiring Maintenance Insurance" like the other Telcos do. That is annoying and a bit risky considering everytime i move i seem to need a new socket or wiring for normal broadband performance which TCL have so far always done for no extra charge other than the move fee / wiring maintenance fee.

ADSL2 with TCL consistently gives me above 10Mbps and generally 15 - 17MBPS. I find it unlikely a discount company could meet that?... Anyone joined and found the speed is the same as the others? I know when my neighbour was with Slingshot it was the most shocking speeds she had ever received (worse than ADSL1)

It does work out about $50.00 per month cheaper for me though so i hope to await some feedback from oithers.

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