Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




6152 posts

Uber Geek
+1 received by user: 1001

Trusted
Lifetime subscriber

Topic # 116551 2-May-2013 13:02
Send private message

I just looked at my bank statement and found that for the past two months Quickflix has charged me $16.99 instead of $9.99. I didn't get any sort of notification that the price was increasing by 70%; did anyone?

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
2598 posts

Uber Geek
+1 received by user: 352

Trusted

  Reply # 810118 2-May-2013 13:12
Send private message

Is the TV Episode/Movie offering any better to reflect that big price increase?



6152 posts

Uber Geek
+1 received by user: 1001

Trusted
Lifetime subscriber

  Reply # 810122 2-May-2013 13:18
Send private message

Not a clue; I rarely even look at it anymore but at $10 I didn't care too much. Now that it's more expensive I'm just going to cancel it (although there's no "cancel" function on the site either; if I didn't know better then I'd think that they were deliberately trying to be annoying).

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
2075 posts

Uber Geek
+1 received by user: 494


  Reply # 810124 2-May-2013 13:21
Send private message

Behodar: Not a clue; I rarely even look at it anymore but at $10 I didn't care too much. Now that it's more expensive I'm just going to cancel it (although there's no "cancel" function on the site either; if I didn't know better then I'd think that they were deliberately trying to be annoying).


 

the $9.99 a month was for a limited time I believe...It must have expired.  I cancelled a long time ago...Hard to justify that service when I'm not really big into watching a bunch of old, bad movies.

1467 posts

Uber Geek
+1 received by user: 118

Subscriber

  Reply # 810126 2-May-2013 13:23
Send private message

mine is still $9.99 but will go up shortly. It was that price for only 12 months they stated clearly when I signed on.   If you want to cancel again it was clearly stated on mine that you have to ring up and cancel. It cannot be done on the internet.




HTPC Intel Pentium G3258 cpu, Gigabyte H97n-wifi motherboard, , 8GB DDR3 ram, onboard  graphics. Hauppuage HVR 5500 tuner,  Silverstone LC16M case, Windows 10 pro 64 bit using Nextpvr and Kodi




6152 posts

Uber Geek
+1 received by user: 1001

Trusted
Lifetime subscriber

  Reply # 810131 2-May-2013 13:34
Send private message

Gilco2: It was that price for only 12 months they stated clearly when I signed on.

Interesting; I've gone back to my original order confirmation and there is no mention of this. The only price mentioned is "Membership: Unlimited streaming for $9.99".

26340 posts

Uber Geek
+1 received by user: 5918

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 810135 2-May-2013 13:50
Send private message

A quick search of press releases at the time say $16.99 is the retail with a $9.99 introductory price.

2906 posts

Uber Geek
+1 received by user: 274


  Reply # 810141 2-May-2013 13:55
Send private message

When I go to the Sign up page it tells me the cost is $14.99 per month.




6434 posts

Uber Geek
+1 received by user: 1571


  Reply # 810157 2-May-2013 14:06
Send private message

Gilco2: mine is still $9.99 but will go up shortly. It was that price for only 12 months they stated clearly when I signed on.   If you want to cancel again it was clearly stated on mine that you have to ring up and cancel. It cannot be done on the internet.


yep. I got the same deal.  It was VERY clear at the time that this was a temporary price for the first 12 months and that the price for me would go up to $16.99 after that. there is no way you could have missed it IMO.  Maybe you just forgot?

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 810168 2-May-2013 14:13
Send private message

I knew the $9.99 was introductory price and I don't even use the service

Banana?
4259 posts

Uber Geek
+1 received by user: 974

Subscriber

  Reply # 810171 2-May-2013 14:17
Send private message

johnr: I knew the $9.99 was introductory price and I don't even use the service

Me too.

I remember seeing that the $9.99 was a limited time only thing.

Fully Operational
3343 posts

Uber Geek
+1 received by user: 1088

Trusted
Vocus
Subscriber

  Reply # 810172 2-May-2013 14:18
Send private message

I signed up very early on and they didn't mention that the price would go up, or what it would be.  It went up, I immediately called and cancelled and they refunded my money.  They did offer to continue at $9.99 but I did not take them up on it because the selection is so crap as to be largely worthless.



I believe after that they fixed up the wording on their site.



6152 posts

Uber Geek
+1 received by user: 1001

Trusted
Lifetime subscriber

  Reply # 810206 2-May-2013 14:44
Send private message

ubergeeknz: I signed up very early on and they didn't mention that the price would go up, or what it would be.  It went up, I immediately called and cancelled and they refunded my money.  They did offer to continue at $9.99 but I did not take them up on it because the selection is so crap as to be largely worthless.



I believe after that they fixed up the wording on their site.

That could explain it; I signed up very early too (30/3; Wikipedia says the launch was on 29/3) and I don't recall seeing anything about the price going up.

In any case it would've been good customer service to send an email shortly before increasing the price, whether or not it was advised a year ago.

6434 posts

Uber Geek
+1 received by user: 1571


  Reply # 810220 2-May-2013 15:03
Send private message

i signed up on the very first day and even I knew it was only temporary.

13915 posts

Uber Geek
+1 received by user: 1753


  Reply # 810222 2-May-2013 15:05
Send private message

Companies will often often have an introductory price, and revert to a higher price later. It's to get you signed up, as once you are a customer, you are more likley to keep using the services, even at a higher price, than a new customer signing up at the high price. You often see google ads for services offering a service for a $1, but when you click on the link, you find that that price only applies for the 1st month, which I think is verging on misleading. But as it is often overseas owned companies that I see doing it, they can probably get away with it. 

In this case however, you should contact the company. They should have told you if the price they were billing you, was going to change, when it changed. Or if it was an introductory price, when that cheap pricing was ending and the new pricing would take effect.

13915 posts

Uber Geek
+1 received by user: 1753


  Reply # 810224 2-May-2013 15:07
Send private message

NonprayingMantis: i signed up on the very first day and even I knew it was only temporary.


I recall seeing that too, but that doesn't really excuse them for not informing the customer that the amount they would be billed at the next invoice would be going up.

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55


Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09


Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00


D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30


New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17


Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14


Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12


Framing Facebook: It’s not about technology
Posted 14-May-2018 16:02


Vocus works with NZ Police and telcos to stop scam calls
Posted 12-May-2018 11:12


Vista Group signs Aeon Entertainment, largest cinema chain in Japan
Posted 11-May-2018 21:41


New Privacy Trust Mark certifies privacy and customer control
Posted 10-May-2018 14:16


New app FIXR connects vehicle owners to top Mechanics at best prices
Posted 10-May-2018 14:13


Nutanix Beam gives enterprises control of the cloud
Posted 10-May-2018 14:09


D-Link ANZ launches Covr Seamless Wi-Fi System
Posted 10-May-2018 14:06


Telstra, Intel and Ericsson demonstrate a 5G future for esports
Posted 10-May-2018 13:59



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.