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12 posts

Geek
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  Reply # 1361500 9-Aug-2015 13:33
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I watched the Chelsea vs Swansea game delayed this morning — I started the stream just as the game was winding up — and I was very happy with the quality of the feed. No issues at all.

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  Reply # 1361501 9-Aug-2015 13:42
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maybe I'm expecting too much from a paid service that is supposed to be in 'HD' that I can make out the grass on the field like you can with Sky HD and that you don't lose quality on the fast pan across the stadium.

 
 
 
 


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Ultimate Geek
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  Reply # 1361591 9-Aug-2015 16:20
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voy1d: I know 4500 is the bitrate. For Neulion delivered products, 4500 is the equivalent of a TV broadcast at 1080.

Have you attempted to work with the PLP help desk (which is run by Neulion?)

Personally I've never had an issue with Neulion delivered products (NHL, PLP, NBA, NFL & MLB are the ones I use) so am somewhat bemused when people talk about issues with it.


They don't have MLB. MLB has it own system and NHL might be going to them which caused their shares too drop. The problem you have is that Neulion core business is for phones tablets etc for the US sports and for out of market viewers. Viewers in area where teams are still watch on cable or terrestrial TV.

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  Reply # 1361592 9-Aug-2015 16:25
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When PLP was first launched, people in here were looking at other options for overseas streams, couple of people found some great quality HD streams. I can't find the names of the sites on here. Does anyone remember?

278 posts

Ultimate Geek
+1 received by user: 63


  Reply # 1361645 9-Aug-2015 17:41
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I was a PLP subscriber for all of last season and for the most part it was great. I would watch on my PC or on my ipad (which I did more often than anything else) and sometimes stream that out via airplay to apple TV...all was great. If the connection suffered then the quality would briefly drop but was still watchable and would return to normal quality after a few seconds.

Last night I streamed the ABs game in Hi def and didnt have a problem, I ended the game a few mins early due to the start of the man utd game on PLP which I have subscribed to again. For a brief while everything was ok and on my ipad it was more than watchable with great sound, and looked like this (I took a screenshot when the camera was panning quite fast)

PremierLeaguePass

but now when it drops in quality, which it started to do a lot, it looks like this (unedited screenshot)

PremierLeaguePass

I have no idea why such a compression setting exists, why drop to this level which is clearly useless, I couldn't see the score, or the time let alone where the ball even is. This would hardly ever recover, I would have to exit the stream and restart it to get the regular quality back. After a while it was happening all the time, I have no idea if they hold stats on how many times a user initiates a stream but it must have been a lot. To make it even worse I got completely disconnected and signed out at least twice....luckily the game was dull and I missed no action....still...based on this, and compared to last year, I can only recommend that people steer clear of PLP year subscription. Sign up for a month and see if it works for you...or better yet...try someone else overseas.





166 posts

Master Geek
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  Reply # 1361654 9-Aug-2015 18:09
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Jas777:
They don't have MLB. MLB has it own system and NHL might be going to them which caused their shares too drop. The problem you have is that Neulion core business is for phones tablets etc for the US sports and for out of market viewers. Viewers in area where teams are still watch on cable or terrestrial TV.


I understand that. I was making the point that a number of people on here (and other places) have declared (or implied) that the platform is rubbish, when its actually a proven platform and rather than being an issue with it, is likely to be an issue elsewhere.

166 posts

Master Geek
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  Reply # 1361657 9-Aug-2015 18:12
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fizzychicken: I was a PLP subscriber for all of last season and for the most part it was great. I would watch on my PC or on my ipad (which I did more often than anything else) and sometimes stream that out via airplay to apple TV...all was great. If the connection suffered then the quality would briefly drop but was still watchable and would return to normal quality after a few seconds.


For the quality setting did you have it set on "Best Quality" or did you select one manually. "Best Quality" adapts for the quality of the connection between the servers and the user which means it is streaming 2 - 3 different quality streams at the moment.

If you seleect 4500 then it will just stutter completely rather than reduce in quality.

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  Reply # 1361659 9-Aug-2015 18:20
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When I used it for a month, the quality was sporadic. There is also no way to cast it via chromecast. Until they have that, it was pretty usless for me. I want to watch it on a big screen, and not on an ipad or computer screen. I did try casting it via the PCs cast entire desktop, but that didn't appear to send sound. 

453 posts

Ultimate Geek
+1 received by user: 79


  Reply # 1361674 9-Aug-2015 19:07
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I must be using a different service to most people on here. I logged in using chrome on my laptop, connected via HDMI to my tv, and watched a perfectly clear Utd v Spurs game, no lag, no downgrade in picture quality.

Just wanted more goals from United (that's not PLP's fault tho!)

1496 posts

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  Reply # 1361677 9-Aug-2015 19:11
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myndlyz: I must be using a different service to most people on here. I logged in using chrome on my laptop, connected via HDMI to my tv, and watched a perfectly clear Utd v Spurs game, no lag, no downgrade in picture quality.

Just wanted more goals from United (that's not PLP's fault tho!)


Was the grass crystal clear and you could actually see it (not individual grass leaves of course, but like the HD quality on freeview)?  I appreciate that peoples tolerance of streaming quality is used a lot in this thread, and I for one am guilty as I'm used to significantly higher bitrates (Sky UK and NZ) and no degradation in quality when the camera moves quickly.  It also suffers badly when the exposure changes from light to dark in the stadiums.

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  Reply # 1361832 10-Aug-2015 08:25
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So I sat down to watch the Leicester vs Sunderland game (delayed), as my team was playing Monday morning...I have to say, after 15 min my 10 year old son and I were feeling physically sick.
Stuttering, jerky and often out of focus - just awful.
I was Airplaying from iPad to 42" Sony TV - broadband connection with 10mbps down and 1 up, so no issues with speed.
I had to give up on it and watch a  different game in the end. 

That game was the delayed broadcast of Chelsea vs Swansea...what a difference! 
It was very nearly HD, no stutter, no lag, no blurring. 

Why is there so much variance in quality? Shouldn't I be able to watch what I want to watch, instead of choosing the least blurred or shaky feed? 




Handsome Dan Has Spoken.

2125 posts

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  Reply # 1361855 10-Aug-2015 09:21
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For a service that in it's 3rd year it really still a quite cr$p service.

195 posts

Master Geek
+1 received by user: 43


  Reply # 1361900 10-Aug-2015 09:57
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SwansNZ:
invisibleman18:
SwansNZ:
invisibleman18: Cool. That Spark code is annoying, renewed my sub 2 days ago.

I emailed PLP saying I’d only just renewed my membership, and now have been given the Spark code. Just had a reply, saying they have refunded the discounted amount back to my credit card.


Did you have to give any proof you're a Spark customer? I'm not so don't know if they would give it to me.

I just gave the code, no other proof, although I am a Spark customer.


Ah crap.. Looks like I lucked out... got the following response:

"Hi There

To redeem the Spark Football 15% off code after subscribing, please reply with your Spark Broadband account number. This will need to be verified before the partial refund can be processed.

Kind Regards,
James
PremierLeaguePass Support
premierleaguepass.com
0800 PL PASS"

31 posts

Geek
+1 received by user: 4


  Reply # 1361906 10-Aug-2015 10:03
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Handsomedan: So I sat down to watch the Leicester vs Sunderland game (delayed), as my team was playing Monday morning...I have to say, after 15 min my 10 year old son and I were feeling physically sick.
Stuttering, jerky and often out of focus - just awful.
I was Airplaying from iPad to 42" Sony TV - broadband connection with 10mbps down and 1 up, so no issues with speed.
I had to give up on it and watch a  different game in the end. 

That game was the delayed broadcast of Chelsea vs Swansea...what a difference! 
It was very nearly HD, no stutter, no lag, no blurring. 

Why is there so much variance in quality? Shouldn't I be able to watch what I want to watch, instead of choosing the least blurred or shaky feed? 


I watched the Leicester game Sunday morning and i thought it was awful as well, almost like it was skipping a few frames.  and really unpleasant viewing, tho i didn't think the colour of the ball helped against the grass in the sunshine.

i turned it off after 23 minutes, tho for different reasons than the quality of the picture :-(  

Not watched any other games this weekend but thought the quality on the preview shows was great..

143 posts

Master Geek
+1 received by user: 8


  Reply # 1361908 10-Aug-2015 10:08
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I'm trying it out with the one week TAB pass. I've got a pretty decent connection (35 down/8 up) and I'm unimpressed with the quality. Personally I think Sky Sports HD looks pretty rubbish - definitely lower quality than I get from a decent Netflix stream, and of course nowhere near the quality of an iTunes video or a Blu Ray. But PLP was worse than a Sky Sports satellite feed.

This is with the iPad app. It airplays fine (though given I'm watching on a 100" projection screen that just makes the visual defects far more apparent), but even just on the iPad I think it's very poor quality.

I'm still unsure whether I'll sign up. And given I'm an Arsenal supporter, this morning's game makes me even less keen to drop a couple of hundred bucks on the service :-(

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