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933 posts

Ultimate Geek


  # 1300335 8-May-2015 06:30
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jarledb: Yeah, just seems to have been quite flakey. But could have just been bad luck.

Just ordered a new Amazon Fire TV and a Roku 3. This time both of them with extended warranty. Really spoilt by laws like CGA, so feels wrong to have to buy protection for things.


How does that work with items they don't actually ship here? You pay for return shipping and then go through youshop or similar again to get it back? Does it work out cheaper than just buying a new one?

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  # 1300442 8-May-2015 09:28
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jarledb: Yeah, just seems to have been quite flakey. But could have just been bad luck.

Just ordered a new Amazon Fire TV and a Roku 3. This time both of them with extended warranty. Really spoilt by laws like CGA, so feels wrong to have to buy protection for things.


I was actually incorrect, I've actually had 2 failed Kindle E-Readers. both well outside of the warranty (I've never had a warranty failure) and both times Amazon covered it anyway. To be fair I spend a LOT with Amazon, so I am unsure if this is policy or a reflection of what I spend.


 
 
 
 


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  # 1300495 8-May-2015 10:11
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freitasm: I would be surprised if Amazon didn't replace your AFTV even if out of warranty. Did you ask?



Agreed. The complication will be where they ship it to, unlikely they would ship to NZ and I wouldn't expect them to.

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  # 1300527 8-May-2015 10:43
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jarledb: Yeah, just seems to have been quite flakey. But could have just been bad luck.

Just ordered a new Amazon Fire TV and a Roku 3. This time both of them with extended warranty. Really spoilt by laws like CGA, so feels wrong to have to buy protection for things.


CGA is built into the retail price

its not free :)

One of the reasons why things are more expensive here.

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  # 1300671 8-May-2015 13:37
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CutCutCut:
jarledb: Yeah, just seems to have been quite flakey. But could have just been bad luck.

 

Just ordered a new Amazon Fire TV and a Roku 3. This time both of them with extended warranty. Really spoilt by laws like CGA, so feels wrong to have to buy protection for things.

 

How does that work with items they don't actually ship here? You pay for return shipping and then go through youshop or similar again to get it back? Does it work out cheaper than just buying a new one?


 

Yes. Exactly, getting it back through the Youshop address/forwarding.

It barely makes sense to do it moneywise, and when I include time and effort I ended up not bothering. Will be interesting to see if its the power supply that gave out or the box. (Won't know until I get the new one, since I don't have equipment to test it and no matching power adapter).




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  # 1300672 8-May-2015 13:39
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freitasm: I would be surprised if Amazon didn't replace your AFTV even if out of warranty. Did you ask?


They said "its more than a year since you bought it, but we will make a one time exception". So yes and no, I suppose. But won't be doing it, doesn't make sense because of the shipping cost.




 
 
 
 


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  # 1300675 8-May-2015 13:41
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nathan:
CGA is built into the retail price
its not free :)

One of the reasons why things are more expensive here.


I realise that. My main problem with the CGA in NZ is that its vague. There should be a better defined guarantee period.

Interesting exercise: Whenever you buy something in NZ: Ask the retailer what they think the CGA covers and for how long. Its an eye opening exercise.




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  # 1300680 8-May-2015 13:45
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jarledb:
freitasm: I would be surprised if Amazon didn't replace your AFTV even if out of warranty. Did you ask?


They said "its more than a year since you bought it, but we will make a one time exception". So yes and no, I suppose. But won't be doing it, doesn't make sense because of the shipping cost.


So really, they should at this point be at the top of your good books, because they exceeded your expectation surely! That alone would convince me to buy another and to recommend them. 

I wonder if Roku would do the same?

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  # 1300685 8-May-2015 13:50
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networkn: 
So really, they should at this point be at the top of your good books, because they exceeded your expectation surely! That alone would convince me to buy another and to recommend them. 

I wonder if Roku would do the same?


I guess I might find out. Although the Roku was bought via Amazon as well (together with a new Fire TV). So I guess you have the answer to wether I lost faith in Amazon?

EDIT: Typos




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  # 1303070 12-May-2015 19:24
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Amazon Fire TV and Fire TV Stick are now compatible with Bluetooth headphones. In this week's Amazon Fire TV newsletter, we show you how to pair Bluetooth headphones with your Amazon Fire TV.

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  # 1303151 12-May-2015 20:33
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  # 1308093 19-May-2015 23:21
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Hi everyone, I am looking to replace one of my WDTV boxes as it is a bit flakey, the Live Hub works great but the standard WDTV cuts out all the time and i have to reselect the server and sometimes it refuses to play videos unless it is power cycled.  What i am wondering is which player you would recommend Amazon Fire TV or a Roku 3 (or maybe just try another WDTV)?

Primarily i use Plex to stream media from my computer and while this works fine over my WDTV's the problem above is just too annoying.  I don't really care about the services provided (i assume they both have a youtube app?) so as long as they play all files via Plex well, i will be happy.  On a side note if there is a Twitch.TV app available on either i would be down for that.

Also i see that Amazon TV only needs an adapter i ave not seen anything about the Roku?

Thanks in advance for your help

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  # 1308108 20-May-2015 05:26
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DrunkunDrip: Hi everyone, I am looking to replace one of my WDTV boxes as it is a bit flakey, the Live Hub works great but the standard WDTV cuts out all the time and i have to reselect the server and sometimes it refuses to play videos unless it is power cycled.  What i am wondering is which player you would recommend Amazon Fire TV or a Roku 3 (or maybe just try another WDTV)?

Primarily i use Plex to stream media from my computer and while this works fine over my WDTV's the problem above is just too annoying.  I don't really care about the services provided (i assume they both have a youtube app?) so as long as they play all files via Plex well, i will be happy.  On a side note if there is a Twitch.TV app available on either i would be down for that.

Also i see that Amazon TV only needs an adapter i ave not seen anything about the Roku?

Thanks in advance for your help

I have a FireTV, never used a Roku so cannot comment on those. 
The FireTV has great hardware (better than the Roku - more ram and faster CPU), so its menus are really snappy to use. Yes it has youtube, Twitch and Plex. I haven't used Plex so cannot comment on how well it works.

The wife and kids use the FireTV for hours on end everyday, and we've never had any issues. It also has a USB port that you can connect up to 128GB flash drive to, plus bluetooth for headphones and controllers.
Wifi and of course ethernet connect flawlessly. 

This website might answer more of what you are looking for http://www.aftvnews.com/

I personally believe the FireTV will do everything you are asking and do them well.


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Ultimate Geek


  # 1308109 20-May-2015 05:59
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DrunkunDrip: Hi everyone, I am looking to replace one of my WDTV boxes as it is a bit flakey, the Live Hub works great but the standard WDTV cuts out all the time and i have to reselect the server and sometimes it refuses to play videos unless it is power cycled.  What i am wondering is which player you would recommend Amazon Fire TV or a Roku 3 (or maybe just try another WDTV)?

Primarily i use Plex to stream media from my computer and while this works fine over my WDTV's the problem above is just too annoying.  I don't really care about the services provided (i assume they both have a youtube app?) so as long as they play all files via Plex well, i will be happy.  On a side note if there is a Twitch.TV app available on either i would be down for that.

Also i see that Amazon TV only needs an adapter i ave not seen anything about the Roku?

Thanks in advance for your help





I use Plex with my AFTV , it is great   :)  





 

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