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196 posts

Master Geek


#143164 5-Apr-2014 11:14
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I have just signed up for the free UnoTelly trial, it's all set up and working great however when I logged on to SkyGo this morning I got an audio message stating "content currently unavailable". A quick google search later and I found a sky support page stating that "Open" DNS servers would not work that that you need to use you ISP assigned ones to watch SkyGo content.
As I have changed the DNS server addresses at my router (Genius) to the UnoTelly ones I presume that this is what the problem is? 
Has anyone else encountered this?
Is there a workaround?

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319 posts

Ultimate Geek

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  #1018934 5-Apr-2014 11:42
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Had the same issue, only way around I could get it to work was to change the device used for sky to the NZ DNS numbers supplied by your ISP. 

437 posts

Ultimate Geek


  #1018944 5-Apr-2014 12:09
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Yup same here. Unblock US DNS servers in router = unable to play SkyGo.



 
 
 
 


890 posts

Ultimate Geek


  #1019018 5-Apr-2014 15:09
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If you can, create a 2nd wireless connection on your device. On one, use the routers dns settings, on the other, manually assign dns from your ISP, when watching Netflix etc, use the router connection, when using skygo, use the other connection.

97 posts

Master Geek


  #1125422 9-Sep-2014 22:55
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Has anyone found a solution for this?

Im using Unotelly and having the same issue, SkyGo is useless now :/

81 posts

Master Geek


  #1125447 10-Sep-2014 00:55
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I have uno in my router and use dns jumper to switch the dns on the device I use to watch sky go. Windows 7 and 8 tablet, laptop and pc, works a treat laughing 

14 posts

Geek

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Unblock-US

  #1125448 10-Sep-2014 01:26
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We haven't had any reports to our support about this yet. Still giving you guys problems? What ISP's are you on? 

127 posts

Master Geek


  #1125497 10-Sep-2014 07:27
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Hi,

I found something from one of the Unotelly guys on here a month or 2 back, they recommended turning off the 'channel 2' option in your Unotelly options..worked for me! Give it a try.

 
 
 
 


319 posts

Ultimate Geek

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  #1125504 10-Sep-2014 07:34
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ianajmes: Hi,

I found something from one of the Unotelly guys on here a month or 2 back, they recommended turning off the 'channel 2' option in your Unotelly options..worked for me! Give it a try.


You sir are a legend.   

127 posts

Master Geek


  #1125510 10-Sep-2014 07:41
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Glad it worked for you : )

97 posts

Master Geek


  #1125812 10-Sep-2014 15:11
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UnblockUs: We haven't had any reports to our support about this yet. Still giving you guys problems? What ISP's are you on? 


Thats funny because I put in a support request and got a reply just yesterday say that you guys don't support it...

I tried turning off Channel 2 but that didn't work for me, I've got Unotelly DNS setup in my Vodafone router

473 posts

Ultimate Geek


  #1125988 10-Sep-2014 18:22
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jaskarn:
UnblockUs: We haven't had any reports to our support about this yet. Still giving you guys problems? What ISP's are you on? 


Thats funny because I put in a support request and got a reply just yesterday say that you guys don't support it...

I tried turning off Channel 2 but that didn't work for me, I've got Unotelly DNS setup in my Vodafone router


Do you have an account with Unblockus and Unotelly ?

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