Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | ... | 53
1052 posts

Uber Geek
+1 received by user: 715

Subscriber

  Reply # 1054840 28-May-2014 10:16
2 people support this post
Send private message

If Telecom fixes it, with their market power and so forth, it's unlikely that VF will risk alienating a certain small but likely very vocal group of Netflix users by continuing to be the sole big ISP to do nothing. After all, if Telecom can look past their immediate commercial interests......

Ultimately sure VF might be partnered with Sky but relative to the total number of VF subscribers, the number of Netflix users (and those with the motivation to use DNS providers to get around geoblocking etc) are still not likely to make a huge dent in that partnership's pockets but not satisfying them might produce a lot of negative media storm. But if Telecom ultimately does nothing or doesn't come through on the recent promise, I'd say those of us on VF who want to keep using Netflix would be best saying "adios" to it.



269 posts

Ultimate Geek
+1 received by user: 22

Trusted

  Reply # 1054841 28-May-2014 10:16
One person supports this post
Send private message

JimmyC:
psychnurse:
NonprayingMantis:
trig42:
freitasm: This is the response I received from Richard Llewellyn, Telecom New Zealand just now:

"We’re currently investigating this with providers to get confirmation, and if confirmed will arrange for any reconfiguration changes as recommended."




Nice work Telecom if they come through on it. Vodafone is being a bit quiet about it. I don't see it as 'enabling Netflix' as such, more fixing issues with their transparent proxy - we should be able to use the internet as we pay for it, not 'censored' by the ISP.

On a completely unrelated note - we have an issue with the new Telecom webpage at work (which we need to use on IE8). They have been very helpful and are rolling out a fix for it this week - pretty unexpected level of service as I was just expecting them to say "Use Chrome or Firefox if you can't update IE).


Not sure they would see it that way.

Of the only thing that doesn't work is netflix, a service that isn't supposed to work in Nz anyway, then I don't think anyone can blame ISPs for not changing their network for that reason.


It's called PR


Vodafone call it having a conflict of interest due to their partnership with Sky NZ. I'm very interested to see what they do in this instance, doubly so as a VF customer. 


In a deregulated industry,  I guess it comes down to "do you want to be that ISP that didn't respond to customer complaints when most of your competitors took action?"

 
 
 
 




672 posts

Ultimate Geek
+1 received by user: 67


  Reply # 1054846 28-May-2014 10:24
Send private message

psychnurse:

In a deregulated industry,  I guess it comes down to "do you want to be that ISP that didn't respond to customer complaints when most of your competitors took action?"


ISP's may be deregulated but if your partner has existing licensing agreements in place with content providers, agreements which allowing access to Netflix directly contravenes, what are you supposed to do? 

Having said that, this is now a very public problem so I'm confident they'll make the change, even if it's a stealth fix. It was an update to their proxy, nothing more, nothing less. 






9 posts

Wannabe Geek
+1 received by user: 6


  Reply # 1054848 28-May-2014 10:28
6 people support this post
Send private message

Guys first post here on Geekzone, and just wanted to drop you all a line and say THANKS for this post and a great forum.  This has been p***ing me off for a few days now and to stumble across this while looking for a fix, i can stop tearing my hair out.

Awesome stuff, love your work.

PS telecom, another customer eagerly awaiting your fix.

2519 posts

Uber Geek
+1 received by user: 529

Trusted

  Reply # 1054869 28-May-2014 10:53
One person supports this post
Send private message

psychnurse:
NonprayingMantis: 
Not sure they would see it that way.

Of the only thing that doesn't work is netflix, a service that isn't supposed to work in Nz anyway, then I don't think anyone can blame ISPs for not changing their network for that reason.


It's called PR


Indeed. Not fixing the current situation would also cause a lot of people to re-assess who they use for their ISP, especially if there are ones out there who are known to be "NetFlix friendly".

6 posts

Wannabe Geek
+1 received by user: 3


  Reply # 1054870 28-May-2014 10:53
3 people support this post
Send private message

As a techie wannabe, GZ is always my first port of call when I'm buying or having issues with tech. Once again this awesome community delivers....

2429 posts

Uber Geek
+1 received by user: 429


  Reply # 1054875 28-May-2014 10:55
One person supports this post
Send private message

freitasm:
robjg63: Think there is any likelyhood that vodafone will even be remotely interested in the above suggestions given their previous statements?

Might be useful to get a list of isps that 'fix' the issue....


I have contacted both Telecom and Vodafone to get an official word on this. Waiting for their reply.



Cheers Mauricio.
Holding my breath for Vodafone's response.

Disregarding the Netflix aspect - I think the issue is there is a fault in their caching. And faults should be rectified.
While we know it has affected Netflix there could be other products/providers that could have the same issue.




Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

BDFL - Memuneh
59056 posts

Uber Geek
+1 received by user: 10338

Administrator
Trusted
Geekzone
Subscriber

  Reply # 1054876 28-May-2014 10:55
5 people support this post
Send private message

So far:

Slingshot: fixed
Vodafone: no comment
Telecom: "we're examining it"
Orcon: not impacted
Snap: not impacted






269 posts

Ultimate Geek
+1 received by user: 22

Trusted

  Reply # 1054901 28-May-2014 11:21
Send private message

dclegg:
psychnurse:
NonprayingMantis: 
Not sure they would see it that way.

Of the only thing that doesn't work is netflix, a service that isn't supposed to work in Nz anyway, then I don't think anyone can blame ISPs for not changing their network for that reason.


It's called PR


Indeed. Not fixing the current situation would also cause a lot of people to re-assess who they use for their ISP, especially if there are ones out there who are known to be "NetFlix friendly".


And two friends tell two friends and so on and so on. :)


1054 posts

Uber Geek
+1 received by user: 71


  Reply # 1054903 28-May-2014 11:27
Send private message

freitasm: So far:

Vodafone: no comment



On Vodafone unlimited naked and with Unotelly working fine since late last night :-) So will switch to unotelly and stay with Vodafone for now.

4649 posts

Uber Geek
+1 received by user: 470

Trusted

  Reply # 1054906 28-May-2014 11:30
3 people support this post
Send private message

psychnurse:
dclegg:
psychnurse:
NonprayingMantis: 
Not sure they would see it that way.

Of the only thing that doesn't work is netflix, a service that isn't supposed to work in Nz anyway, then I don't think anyone can blame ISPs for not changing their network for that reason.


It's called PR


Indeed. Not fixing the current situation would also cause a lot of people to re-assess who they use for their ISP, especially if there are ones out there who are known to be "NetFlix friendly".


And two friends tell two friends and so on and so on. :)



Our word of mouth is worth more than the average Joe too. Basically everyone I know who is not into tech relies on my opinion, I get asked 'what ISP should I go with?' almost as much as 'what smartphone should I buy?' (which is to say a lot).




Twitter: @nztechfreak
Blogs: HeadphoNZ.org


BDFL - Memuneh
59056 posts

Uber Geek
+1 received by user: 10338

Administrator
Trusted
Geekzone
Subscriber

  Reply # 1054912 28-May-2014 11:39
Send private message

Lurch:
freitasm: So far:

Vodafone: no comment



On Vodafone unlimited naked and with Unotelly working fine since late last night :-) So will switch to unotelly and stay with Vodafone for now.


I tested it last night on Vodafone cable unlimited and still not working for me.





1578 posts

Uber Geek
+1 received by user: 251

Trusted

  Reply # 1054915 28-May-2014 11:44
Send private message

mmk25: Hi,
Anyone had any luck with this yet?
I seem to be getting the same problem, I can browse Netflix fine but when I got to play something at about 50% it gives me the error 8012...
I use Firefox with media hint
My account is US and has my US credit card (I live in the US 1/2 the year)
Any help would be great!


Since you are a valid US-based Netflix customer, perhaps ring your ISP and detail the proxy issue as outlined further thru this thread.

Perhaps someone else can elaborate a bit more for this user in as much as what to advise their ISP ?






My thoughts are no longer my own and is probably representative of our media-controlled government


1052 posts

Uber Geek
+1 received by user: 715

Subscriber

  Reply # 1054934 28-May-2014 11:48
Send private message

Lurch:
freitasm: So far:

Vodafone: no comment



On Vodafone unlimited naked and with Unotelly working fine since late last night :-) So will switch to unotelly and stay with Vodafone for now.


Like Mauricio, Netflix still not working for us (reliably) on Vodafone VDSL. About 10% of attempts to stream do succeed.

One thing is for sure: I don't think people should get too excited over whether VF responds officially to this issue or not. Plausible deniability can be helpful with these things -- if they choose to just quietly fix it and everything works from now on, it might even be better for all concerned.

Edited to take into account comments/feedback by others in the household.

 



2519 posts

Uber Geek
+1 received by user: 529

Trusted

  Reply # 1054939 28-May-2014 11:54
Send private message

Don't want to jinx it, but I've just tried to queue up NetFlix content 5 times (4 separate shows/movies), and each time it has succeeded for me (using Chrome on OSX). For two of the tests it seemed to pause a little at the 50% mark when buffering, which is where it used to fail before, but then it continued to 100% and started streaming the content.

Not sure if this is the result of Telecom fixing something, 5x blind luck and the problem still exists, or aliens.

1 | ... | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | ... | 53
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26


UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35


WordPress and Indieweb: Take control of your online presence — 6:30 GridAKL Nov 30
Posted 11-Nov-2017 13:43


Chorus reveals technology upgrade for schools, students
Posted 10-Nov-2017 10:28


Vodafone says Internet of Things (IoT) crucial for digital transformation
Posted 10-Nov-2017 10:06


Police and Facebook launch AMBER Alerts system in NZ
Posted 9-Nov-2017 10:49


Amazon debuts Fire TV Stick Basic Edition in over 100 new countries
Posted 8-Nov-2017 05:34


Vodafone VoIP transition to start this month
Posted 7-Nov-2017 12:33


Spark enhances IoT network capability
Posted 7-Nov-2017 11:33


Vocus NZ sale and broadband competition
Posted 6-Nov-2017 14:36


Hawaiki reaches key milestone in landmark deep-sea fibre project
Posted 4-Nov-2017 13:53


Countdown launches new proximity online shopping app
Posted 4-Nov-2017 13:50


Nokia 3310 to be available through Spark New Zealand
Posted 4-Nov-2017 13:31


Nest launches in New Zealand
Posted 4-Nov-2017 12:31



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.